Skip to Main Content
Getting Started with PeopleSoft Receivables
PeopleSoft Receivables Overview
PeopleSoft Receivables Business Processes
PeopleSoft Receivables Integration Points
PeopleSoft Receivables Implementation
Understanding Implementation Issues
Implementation Planning
Business Unit Structure
Customer Structure
Business Unit Sharing
Customer Groups
Entry Types and Reasons
Defining PeopleSoft Receivables Business Units
Understanding PeopleSoft Receivables Business Units
Creating a PeopleSoft Receivables Business Unit
Defining Business Unit Defaults by SetID
Defining Business Unit Defaults for Individual Business Units
Creating Receivables Business Units Using Business Unit Management
Defining PeopleSoft Receivables Processing Options
Understanding PeopleSoft Receivables Processing Options
Prerequisites for Defining PeopleSoft Receivables Processing Options
Setting Up System Functions
Setting Up Entry Types and Reasons
Setting Up Distribution Codes
Setting Up Item Entry Types
Setting Up Automatic Entry Types
Setting Up Item and Automatic Entry Types for Revenue Estimate Processing
Setting Up Group Types and Group Origins
Setting Up ChartField Combination Editing
Defining Additional Processing Options
Setting Up Payment Terms
Setting Up Deposit Types
Setting Up Adjustment Reason Codes
Setting Up Reference Qualifiers
Setting Up Worksheet Reasons
Setting Up Unpost Reason Codes
Setting Up Short Pay Reasons
Setting Up Credit Card Profiles
Setting Up ePayment Profiles
Setting Up Direct Debit Profiles
Setting Up EFT Reason Codes for Direct Debits
Selecting EFT Layouts
Setting Up Rules for Overdue Charges
Setting Up Write-Off Approval Workflow
Understanding the Financials Audit Framework for PeopleSoft Receivables
Setting Up Item Audit Options
Setting Up Collections Workbench Components
Setting Up User-Defined Fields
Setting Up Correspondence Options
Setting Up Statement Processing
Setting Up Parallel Processing for Statements
Setting Up Dunning Letter Processing
Setting Up Follow-Up Letter Processing
Setting Up Exception and Collection Processing
Understanding Exception and Collection Processing Options
Setting Up Action Owners
Setting Up Workflow Notification for Action Owners
Setting Up Exception Reasons and Collection Codes
Setting Up Hold and Message Codes for Credit Holds
Setting Up Conditions
Setting Up Actions and Action Templates
Assigning Customers to a Collection Group
Setting Up Collection and Assessment Rules
Setting Up Conversation Promise Dates
Setting Up Promise Date Options for a Customer
Setting Up Risk Scoring Rules
Implementing Self-Service Web Components
Setting Up History and Aging
Understanding History Calculations
Setting Up History IDs
Setting Up Aging
Setting Up Subcustomer Qualifiers
Setting Up Parallel Processing for Aging
Setting Up Payment Predictor Processing
Understanding Payment Predictor Processing
Defining Algorithm Groups
Defining Payment Predictor Methods
Setting Up Parallel Processing
Selecting Payments for Payment Predictor Processing
Reviewing Payment Predictor Temporary Tables and Sections
Setting Up Automatic Maintenance Processing
Understanding the Automatic Maintenance Process
Setting Up Automatic Maintenance Methods
Defining Automatic Maintenance Algorithm Groups
Setting Up Draft Processing
Understanding Draft Processing
Understanding the Draft Life Cycle
Understanding Draft Setup
Reviewing Business Events and Subevents
Defining Draft Transaction Types
Defining Draft Types
Defining Where Draft Documents Are Stored
Defining Draft Collection Methods
Assigning Customers to Draft Groups
Setting Up Automatic Numbering for Draft Processing
Setting Up Draft Reference Qualifiers
Defining EFT Reason Codes and EFT File Layouts
Setting Up Receivables Update and Pending Group Generator
Understanding the Receivables Update Application Engine Process
Understanding the Pending Group Generator Application Engine Process
Setting Up Parallel Processing
Setting Up Run Controls for Receivables Update
Understanding Interunit and Intraunit Accounting and ChartField Inheritance
Interunit and Intraunit Accounting
ChartField Inheritance
Anchor Lines for Transactions
Performing Data Conversion
Understanding Customer Data Conversion
Understanding Pending Data Conversion
Understanding Posted Customer History Data Conversion
Understanding Item and Payment Conversion
Performing Data Conversion Using the DC_PENDITEM_CI Component Interface
Developing Interfaces for Customers and Pending Items
Understanding Customer Data Integration
Receiving Information from a Billing System
Developing Interfaces for Electronic Payments
Understanding Electronic Payment Processing
Receiving Information from a Lockbox
Receiving Payments in an EDI File
Configuring Page Features
Prerequisites for Configuring Page Features
Changing the Default Date on Customer Options Records
Increasing the Number of Rows in a Grid
Changing Activity Types
Adding User History IDs to SetID and Business Unit History
Entering Pending Items
Understanding Pending Item Entry
Prerequisites for Entering Pending Items
Entering or Updating Pending Items
Finding and Correcting Errors When Entering Receivables
Reviewing Pending Item Groups
Entering Payments
Understanding Payments and Deposits
Prerequisites for Entering Payments
Entering Regular Deposits
Entering Express Deposits
Creating Cash Control Accounting Entries
Journaling Payments Directly to the General Ledger
Generating a Miscellaneous Cash Receipt
Reconciling Payments on a Bank Statement
Receiving Payments Electronically
Understanding Electronic Payment Processing
Prerequisites for Receiving Payments Electronically
Receiving Lockbox Deposits
Using Electronic Banking to Process Payments
Using EDI and Split Stream Processing
Staging EDI Payment Data Using the Data Export Import Utility
Receiving Accounts Payable Payments
Receiving Cash Drawer Payments
Understanding Spreadsheet Payments and Direct Journals
Receiving and Editing Spreadsheet Payments
(JPN) Receiving EFT Payments
Checking Electronic Payment Errors
Correcting Errors
Applying Payments
Understanding Payment Application Options
Prerequisites for Applying Payments
Running the Payment Predictor Application Engine Process
Reviewing Payment Predictor Process Results
Applying Payments Using Payment Worksheets
Approving Write-Off Amounts Using Workflow
Creating and Updating Accounting Entries
Looking Up Information About Payments
Using PeopleSoft Mobile Approvals for Receivables
Understanding PeopleSoft Mobile Approvals for Receivables
Setting Up PeopleSoft Mobile Approvals for Receivables
Common Elements for Write-Off Approvals Using PeopleSoft Fluid User Interface
Approving Draft Write-Offs Using PeopleSoft Fluid User Interface
Approving Maintenance Write-Offs Using PeopleSoft Fluid User Interface
Approving Payment Write-Offs Using PeopleSoft Fluid User Interface
Approving Maintenance Refunds Using PeopleSoft Fluid User Interface
Using PeopleSoft Search Framework in Receivables
Understanding PeopleSoft Search Framework
Understanding PeopleSoft Search Framework in PeopleSoft Receivables
Setting Up and Building Search Indexes for Receivables
Viewing Search Framework Search Results for Receivables
Managing Credit Card Payments
Understanding Credit Card Processing
Prerequisites for Managing Credit Card Payments
Creating Credit Card Payments Using Item Inquiries
Creating Credit Card Payments Using the Credit Card Worksheet
Creating Credit Card Payments in Batch
Resolving Credit Card Payment Exceptions
Managing ePayments
Understanding ePayment Worksheets in Receivables
Processing ePayments in Receivables
Creating ePayments in Batch
Maintaining and Reviewing Item Information
Changing and Reviewing Item Information
Splitting Exception Items
Updating Multiple Items
Adding a Reference Reason to a Posted Item
Maintaining Customer Account Balances
Understanding Customer Account Maintenance
Prerequisites for Maintaining Customer Account Balances
Maintaining Customer Accounts Using the Automatic Maintenance Process (AR_AUTOMNT)
Maintaining Customer Accounts Using Worksheets
Reviewing Accounting Entries and Correcting Errors
Processing Refunds
Transferring Receivables
Prerequisites for Transferring Receivables
Common Elements Used to Transfer Receivables
Transferring Items to Another Customer or Business Unit
Transferring Doubtful Receivables
Reviewing and Updating Accounting Entries
Managing Drafts
Understanding Draft Processing
Prerequisites for Managing Drafts
Common Elements Used to Manage Drafts
Entering Drafts into PeopleSoft Receivables
Using Worksheets to Approve or Reject Drafts
Identifying Drafts Used as Collateral
Endorsing Drafts to Another Party
Remitting Drafts to the Bank
Dishonoring Drafts
Voiding Drafts
Canceling Draft Remittances
Reconciling Drafts on a Bank Statement
Unposting Drafts
Understanding How to Review and Correct Draft Accounting Entries
Reviewing Draft Information
Managing Direct Debits
Understanding Direct Debit Processing
Prerequisites for Managing Direct Debits
Common Elements Used to Manage Direct Debits
Creating and Working with Direct Debits
Canceling Direct Debits
Remitting Direct Debits to the Bank
Reviewing Accounting Entries and Correcting Errors
Reviewing Direct Debits
Posting and Unposting in PeopleSoft Receivables
Understanding Posting and Unposting
Setting Groups to Post
Running Receivables Update
Reviewing Posting Results
Correcting Posting Errors
Unposting Payments
Running the AR Rebate Notification Process
Using Commitment Control Processing in PeopleSoft Receivables
Understanding Revenue Estimate Processing
Prerequisites for Running Revenue Estimate Processes
Performing Commitment Control Processing
Processing Multiple Currencies in PeopleSoft Receivables
Understanding Multicurrency Processing
Understanding Multicurrency Processing for Items
Understanding Multicurrency Processing for Payments
Understanding Realized Gain and Loss Processing
Understanding Multicurrency Processing for Statements, Dunning Letters, and Overdue Charges
Understanding Multicurrency Processing in History and Aging
Understanding Accounting Entries for Multicurrency Transactions
Prerequisites for Multicurrency Processing
Revaluing Transactions
Using Document Sequencing in PeopleSoft Receivables
Understanding Document Sequencing
Understanding Document Sequencing with PeopleSoft Receivables Transactions
Changing Document Types and Document Sequence Numbers
Changing or Deleting Documents with Document Sequence Numbers
Understanding Tax Processing in PeopleSoft Receivables
India GST in PeopleSoft Receivables
Working with India GST in PeopleSoft Receivables
VAT in PeopleSoft Receivables
PeopleSoft Billing Integration for VAT Processing
VAT Calculation Types and Declaration Points
VAT Calculations for Advance Payments and On-Account Payments
VAT Adjustment for Advance Payments and On-Account Payments
VAT Calculations for Drafts and Direct Debits
VAT Calculations for Discounts
VAT Calculations for Write-Offs
VAT Adjustment for Write-Offs
VAT Calculations for Credits That Offset Debits
VAT Calculations for Credit Item Refunds
Prerequisite Setup for VAT Processing
(IND) Excise Duty, Sales Tax, and VAT Processing for India
(IND) Prerequisite Setup for Excise Duty, Sales Tax, and VAT Processing in India
Researching Customer Accounts
Common Elements Used to Research Customer Accounts
Maintaining Customer Contact Information
Reviewing Customer Account Information
Reviewing Additional Customer Account Information
Using the PeopleSoft Classic Comprehensive Customer View
Understanding the PeopleSoft Classic Comprehensive Customer View
Using the PeopleSoft Classic Comprehensive Customer View
Understanding Pagelets in the PeopleSoft Classic Comprehensive Customer View
Working with the Customer Transaction Wheel
Working with Customer Analysis Pagelets
Working with Customer Information Pagelets
Working with Customer Inquiry Pagelets
Using the PeopleSoft Fluid Comprehensive Customer View
Understanding the PeopleSoft Fluid Comprehensive Customer View
Using the PeopleSoft Fluid Comprehensive Customer View
Working with Fluid Comprehensive Customer View Pagelets
Using the Interactive Customer Hierarchy Chart
Understanding the Interactive Customer Hierarchy Chart
Setting Up the Customer Hierarchy Chart
Viewing Information on the Customer Hierarchy Chart
Researching Receivables
Common Elements Used to Research Receivables
Reviewing Item Information
Reviewing Item Activity Information
Reviewing Receivables Activity for a Business Unit
Reviewing the Source Accounting Entries for Journal Lines
Using the PeopleSoft Classic Receivables WorkCenter
Understanding the PeopleSoft Classic Receivables WorkCenter
Using the PeopleSoft Classic Receivables WorkCenter - My Work
Using the PeopleSoft Classic Receivables WorkCenter - Links
Using the PeopleSoft Classic Receivables WorkCenter - Queries
Using the PeopleSoft Classic Receivables WorkCenter - Reports and Processes
Using the PeopleSoft Classic Receivables Dashboard
Using the PeopleSoft Fluid Receivables WorkCenter
Understanding the PeopleSoft Fluid Receivables WorkCenter
Setting Up the PeopleSoft Fluid Receivables WorkCenter
Using the PeopleSoft Fluid Receivables WorkCenter
Viewing Alerts in the My Work Grouplet
Working with Items in the My Work Grouplet
Working with Payments in the My Work Grouplet
Running Interfaces in the My Work Grouplet
Viewing Exceptions in the My Work Grouplet
Using the Links Grouplet
Using the PeopleSoft Fluid User Interface to Navigate My Receivables
Using the PeopleSoft Fluid User Interface to Navigate My Receivables
Understanding Exception and Collection Processing
Deduction Processing
Dispute Processing
Default AR Specialist Hierarchy
Deduction and Disputed Item Splits
Collection Processing
Entering and Reviewing Conversations
Generating Correspondence Using Condition Monitor
Item Inclusion and Exclusion
Process Scheduling
Managing Credit, Collections, and Exceptions
Prerequisites for Managing Credit, Collections, and Exceptions
Common Elements Used to Manage Credit, Collections, and Exceptions
Monitoring Conditions
Assigning Actions and Sending Notification
Managing Action Owner Assignments
Working with Actions
Generating Additional Workflow Notifications
Generating Risk Scores
Reviewing Conversations and Promises
Obtaining Dun & Bradstreet Information for a Customer
Aging Receivables Items
Understanding the Aging Application Engine Process
Prerequisites for Running the Aging Process
Common Element Used for Aging Receivables Items
Running the Aging Process
Generating Aging Reports
Generating Correspondence
Understanding Correspondence Generation
(NLD) Understanding Acceptgiro Form Printing
Generating Customer Statements
Running Balance Forward Statements the First Time
Generating Dunning Letters
Generating and Printing Follow-Up Letters
Reprinting Invoices
Generating Overdue Charges
Understanding Overdue Charges
Prerequisites for Generating Overdue Charges
Generating Overdue Charge Invoices
Using the Collections Workbench
Understanding the Collections Workbench
Understanding Collections Workbench Detail Tabs
Using the Collections Workbench
Reviewing the Customer's Credit Profile on the Collections Workbench
Reviewing Customer Payment Information on the Collections Workbench
Researching Customer Item Information on the Collections Workbench
Managing Customer Conversations and Promises on the Collections Workbench
Reviewing Customer Correspondence on the Collections Workbench
Reviewing Customer Aging on the Collections Workbench
Reviewing the Customer Hierarchy on the Collections Workbench
Reviewing Contracts Information on the Collections Workbench
Processing Service Purchase Invoices
Understanding Service Purchase Invoice Processing
Setting Up Service Purchase Processing in Receivables
Integrating with PeopleSoft Pension Administration
Reviewing Service Purchase Pending Items in Receivables
Making Payments on Service Purchase Items
Canceling or Refunding Payments for Service Purchase Items
Viewing Service Purchase Transaction Details in Receivables
Resubmitting Service Purchase Messages
Processing Overdue Charges for Service Purchase Items
Using Payment Predictor with Service Purchase Items
Interfacing with U.S. Federal Systems
(USF) Referring Delinquent Items to the DMS
(USF) Reclassifying Receivables Accounting Entries, Direct Journal Accounting Entries, and Open Items
(USF) Submitting Transactions Between Agencies Using the IPAC System
Processing Outbound IPAC Transactions in Receivables
Processing Inbound IPAC Transactions in Receivables
(USF) Setting Up Memo Status Codes
(USF) Tracking Memo Status Changes
Writing Off By ChartFields
Setting Up the Treasury Report on Receivables
Treasury Report on Receivables (TROR) and Debt Collection Activities
Generating the 1099-C Report
(USF) Creating Federal Customer Statements
Archiving Transactions
Understanding Data Types Available for Archiving
Understanding Archive Objects Definitions, Query Definitions, and Template Definitions
Archiving Data
Generating Archive Candidate Reports
Restoring Archived Data
Clearing PeopleSoft Receivables Transaction Tables
Using SQL to Clear PeopleSoft Receivables Transaction Tables
Configuring Batch Processes
Configuring Temporary Tables for Batch Processing
PeopleSoft Receivables Web Libraries
Understanding Web Libraries
PeopleSoft Receivables Web Libraries
Migrating Receivables Application and Configuration Data
Using Application Data Sets for Aging
Using Application Data Sets for Condition Monitor
Using Application Data Sets for Payment Predictor
Analyzing Maintenance Management Using PeopleSoft Insights
Analyzing Receivables Using PeopleSoft Insights
Delivered Workflows for PeopleSoft Receivables
Delivered Workflows for PeopleSoft Receivables
PeopleSoft Receivables Reports
PeopleSoft Receivables Reports: A to Z
PeopleSoft Receivables Selected Reports
Report Samples