This chapter provides an overview of the sales order entry form and discusses how to:
Maintain header and line information.
Maintain additional order header information.
Maintain additional order line information.
View product information.
PeopleSoft Order Management divides the sales order component into three main levels: header, line, and schedule.
The Order Entry Form page contains the header and line parts of a sales order. At the header level, you maintain information that pertains to the entire order as well as data that can default to the line-level. Line-level information pertains to the products and pricing that make up the order and also includes shipping information that can default to the schedule level. If you are using margin manipulation, you can create sections, or groupings of order lines, within a sale order to make it easier to apply price and cost changes. Schedule level information pertains to product sourcing, shipment dates, and other shipping attributes.
The amount of information initially displayed on the main area of the Order Entry page depends on the settings that you make from the installation, business unit, and user preference levels.
At the installation level, you control whether you want to process claimbacks, use feature/function security and Verity search, and how much data to display when working with large orders.
At the business unit level, you determine how to display header, sold-to, bill-to, ship-to, purchase history, and price summary information.
You can also define the type of information and which order form sections are displayed for the user from the user preferences Order — Sales page. From this page, you can control the same settings as you can from the Order Entry Features page. In addition, margin adjustments, line express entry, line filtering and additional line actions are controlled from the settings for the user.
See Also
Establishing Order Entry Features
Introduction to Sales Order Entry
Maintaining Order Schedule Information
Setting Default Sales Order Values
Using Self-Service Order Entry and Order Status
Working with Large Orders and Quotes
Currency Display |
Click to switch between the transaction currency and the base currency. |
Delete Line |
Click to delete a new line where the quantity is zero. |
Quantity Available |
Displays the quantity of the product available in the designated warehouse in the unit of measure (UOM) selected, minus previously reserved orders for the product. If you have allocated a quantity online, the system subtracts it also. |
Quantity Reserved |
If you soft—reserved stock online, displays the quantity reserved for the line. If the PeopleSoft Order Management business unit Order Entry option is set to reserve stock at order save, and you save the order line or lines, the quantity reserved value is updated at save time. |
Address From |
Displays the level from which a ship to address override is being applied. For example, if the ship to address is overridden on the header, then this field displays Header at the header and all lines and schedules that do not have their own ship to address overrides.
Note. The address information that you change affects only the order on which you are working. To change customer address information for all new orders, use the customer address pages. |
This section provides information about entering or modifying required and commonly used information on the order entry form.
Enter additional and optional information for the header or line from the Header menu or the Line menu on the Order Entry Form page. The Order Entry Form page is divided into order header and order lines sections.
This section lists common elements and covers the pages accessed from the main Order Entry Form page. The section also discusses how to:
Enter order header information.
Enter order line information.
View price summary information.
Change export information.
Provide export license information.
Modify kit components.
Modify pricing information.
View price rule information.
Order Status and Status |
Select from:
|
Contact |
Displays, by default, the primary contact associated with the sold to, bill to, or ship to customer from the Contact Customer page. The contact's location address is automatically populated on the sales order as well, if the contact's address is also a valid address for the customer. |
Show Details and Hide Details |
Click these links to show detailed or summary information for the sold to, bill to, and ship to customer. If you are viewing detailed information, the Hide Details link appears. Similarly, if you are viewing summary information, the Show Details link appears. |
Ship To |
If you change the ship to customer ID after lines are associated with an order, the new ship to customer ID appears as the default for new lines. The value is not changed on existing lines. If the ship to address location or ship to address override are changed at the header level, the change is propagated to valid pending and open lines and schedules. |
Export |
Select if export requirements are required. |
Tax Code |
If you are not operating in a value-added tax (VAT) environment and you do not have Vertex or Taxware installed, PeopleSoft Order Management calculates a simple sales tax. The code associated with the ship to customer location address on the Customer Address page appears automatically for taxable orders. For orders being picked up at the warehouse counter, the tax associated with the Inventory Business Unit will appear on picked up orders. The Populate Billing process passes the tax code to bill lines in PeopleSoft Billing. |
Reason |
Select a reason code to describe the goods shipped as well as their nature and quality. This code is included on orders and shipping documents to meet Italian government requirements. You can only enter reason codes with the reason type of Shipments. If this field is left blank, a default value could be populated by the Order Management Business Unit Definition - Shipping and Returns page. |
Tax Transaction Type |
Select the tax transaction type assigned to the transaction The field is used for India localization tax processing. Values are:
|
Partials |
Indicates whether your customer accepts partial shipment schedules. |
Ship Prior |
Indicates whether your customer accepts shipments before the requested arrival date. |
Cancel Backorder |
If your customer doesn't want backorders, select Yes. |
Single Ship |
If your customer wants the entire order shipped on one shipment, select Yes. |
Requested Arrival Date/Requested Arrival Time |
When you enter this date, the system calculates the requested ship date by adding the transit lead time that matches the order. The system considers exception ship dates for the ship to customer in determining the scheduled arrival date. |
Requested Ship Date/Requested Ship Time |
When you enter this date, the system calculates the requested arrival date by subtracting the transit lead time that matches the order. |
Scheduled Ship Date/Scheduled Ship Time |
The system uses the requested ship date as the start date. Then it adds the transit lead time that matches the order. The system then considers the Inventory business unit closure calendar in determining the scheduled shipment date. |
Scheduled Arrival Date/Scheduled Arrival Time |
The system calculates this date based on the scheduled shipment date. It uses the transit lead time that matches the order. The system considers the exception ship dates for the ship to customer in determining the scheduled arrival date.
Note. When you change either of the scheduled dates—shipment or arrival—the system doesn’t recalculate them. For example, if you change the scheduled ship date, the system doesn’t recalculate the scheduled arrival date. The system assumes that you are manually overriding the dates. Changes to the requested dates trigger the automatic recalculation of the scheduled dates. |
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Click the View Related Links button to access additional options for a sold to, bill to, ship to customer and product. These links are available. Sold to customer:
Bill to customer:
Ship to customer:
Product:
|
Page Name |
Object Name |
Navigation |
Usage |
Order Entry Form |
ORDENT_FORM_LINE |
Order Management, Quotes and Orders, Create/Update Order Order Management, Quotes and Orders, Create/Update Quote |
Enter header and line information. |
ORDENT_HDR_CREDCRD |
Click the Credit Card Data button from the Bill To Details region of the Order Entry Form page. |
Displays credit card information for the transaction. |
|
LCEXPORT_INQ |
After selecting a letter of credit ID on the Order Entry Form page, click the Letter of Credit Info button. |
View details for letters of credit for the customer. You must first establish letter of credit information for the customer using the PeopleSoft Treasury Export Information page. |
|
LCDOC_INQ |
Select the Letter of Credit Document Info tab on the Letter of Credit Information page. |
View details for letter of credit documents for the customer. |
|
ORDENT_HDR_EXPORT |
After selecting the Export option, click the Export Detail button the Ship To region of the order header on the Order Entry Form page. |
View or change export shipping information for the ship to customer. |
|
Update Schedules |
ORDENT_HDR_SCHCHG |
|
Update shipping details for all schedule lines of the order. |
ORDENT_CARRIER_VW |
Click the Carrier Detail button on various pages in the Order Entry Form component. |
View carrier information. Similar to the Carrier Table page in the General Options menu. |
|
ORDENT_EXP_LIC |
Click the Export License Detail link on the Header Export Detail page or the Line Export Detail page. |
View export license information for a ship to customer. |
|
ORDENT_IMP_LIC |
Click the Import License Detail link on the Header Export Detail page or the Line Export Detail page. |
View import license information for a ship to customer. |
|
Shipment Schedules |
ORDENT_SCH_ENTRY |
Click the Shipment Schedules link on the Order Form Entry page. |
Used to manage the schedules for the order. |
ORDENT_BLLPO_VW |
Click the Orders with This PO button next to the PO Number field on the Order Entry Form page. |
View sales order numbers referencing the same purchase order. |
|
CUST_PUR_HIST_OM |
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View purchases made by a customer based on the setting from the Order Management Setup page. Lists orders by line, detailing order numbers and dates, as well as product IDs, descriptions, and quantities. |
|
ORDENT_CSTPUR_HIST |
Click the More Orders link in the Purchase History region of the Order Entry Form page. The link is only available if more then 10 lines exist. |
View purchase history if more then 10 lines exist. Note. Product IDs for orders originating from PeopleSoft Contracts or replacement orders originating from PeopleSoft Contracts are unavailable for selection. They still appear in the grid if the sold-to customer is the same customer as the current order. |
|
Kit Component Qty Detail |
ORDENT_PRODKIT |
Click the Kit Component Qty Detail button on the Product tab in the line area of the Order Entry Form page. |
Update component quantities for a kit. |
Line Pricing Data |
ORDENT_LINE_PRICE |
Click the Pricing Data link on the Order Entry Form page. |
View and modify pricing and buying agreement information for the order line. PeopleSoft Order Management automatically determines the list price for the product on the order line and applies all adjustments based on the applicable price rules. You can also enter manual price adjustments. |
Price Detail |
ORDENT_LN_PRCAUDIT |
Click the Price Detail link on the Line Pricing Data page or the Schedule Pricing Data page. |
View price rule and promotion information. |
Price Adjustment Detail |
PRICE_CALC_SEC2 |
Click the Details link on the Price Rule Adit tab of the Price Detail page. |
View the rule keys and values for the rule keys on the condition of the price rule. |
Record Payment |
ORDENT_PYMT |
Click the Record Deposits link on the Order Entry Form page. |
Use to enter a deposit or immediate payment for the order. See Recording Payments and Deposits for a Counter Sales Order. |
Access the Order Entry Form page.
Note. Enter header information in the Order Header section of the page. If you change header information for an order with existing lines, the header changes apply only to new lines added to the order. The exceptions are status, ship to address location, and ship to address override.
Header Summary
Order |
If you are using auto-numbering, the order number is assigned after you save the order. |
Order Date |
When you create a new order, the current date is the default order date. If you update an existing order, the order date is the initial date the order was created. When the order is placed on hold, either manually or through the online or background process, ORDER HOLD appears to the right of the Order Date field. To see the reason for the hold, or to add or inactivate a hold, click Hold/Change Reasons link from the Header menu on the Order Entry Form page to access the Header Hold/Change Reasons page. |
Order Group |
Automatically populated by the preferences for the person entering the order (if one is defined on the User Preferences - Orders - Sales page). If an order group has not been defined previously, you must enter one. |
Sold To
Sold To |
You cannot change the sold to customer ID after lines are associated with the order. If, after entering a sales order, you need to change the sold to customer ID, cancel the order and enter a new order for the correct sold to customer. |
Source |
Indicates how an order was received (for example, by phone). Automatically populated by the order group or from preferences for the person entering the order. You can enter or change the value here unless the order originates from PeopleSoft Contracts (indicated by a CA value) or is a replacement order for an PeopleSoft Contracts order (indicated by a RCA value). Note. You cannot add a new order with a source of “CA” or “RCA.” You can also not add or copy lines for orders originating from PeopleSoft Contracts. |
Arbitration Plan |
Displays the pricing arbitration plan associated with the sold to customer on the Sold To Options page. If the customer doesn't have an associated plan and is not part of a customer group with an associated plan, the system uses the default arbitration plan set up on the Arbitration Plan page in PeopleSoft Enterprise Pricer. |
Weight and Volume |
Automatically populated by your selection on the Sold To Options page. If this field is blank, and the weight and volume pricing processing option is selected on the Order Entry Features page, you can enter a weight and volume rule. Select Weight & Volume Price Calc. in the Header Menu field on the Order Entry Form page to manually calculate the weight and volume pricing and open the Estimated Shipments page to view how it was calculated. |
Exclusive Pricing ID |
This ID represents a pricing arbitration plan that has price rules directly attached to it. An exclusive pricing ID may appear by default from the order group, or you can select one. The exclusive pricing ID appears by default on the order line and schedule; you can change it in both places. |
Pricing Date |
The value is an alternative value for Order Date. If it is provided, it is used as the Order Date in the pricing calculation. Options are: Effective Date, Order Date, Requested Arrival Date, Schedule Ship Date, System Date. For example, use the System Date to replace the Order Date to price the order with the current pricing criteria if a line is added to an existing order. |
Product Source |
Select product IDs (System) or customer part numbers (Customer). The default value comes from the referenced buying agreement, if applicable, or the Sold To Options page. You can change it here or at the line level. |
Freight Charge Method |
If you are calculating freight charges, select Quantity, Value, Volume, or Weight as a method. |
Customer Channel |
Use the customer channel to divide customers for reporting, trade spending, and integration with PeopleSoft Demand Planning. |
Quotation Number |
If you create the sales order from a quote, the number of the quote appears here. You can also enter a number to associate a quote with an order. |
Allow Product Substitutions |
Automatically populated based on your selection on the customer General Information - Sold To Options page. Choose an alternate product if one exists during order entry, or substitute an item during the picking process in PeopleSoft Inventory. |
Bill To
Payment Method |
When you select Credit Card as the payment method, the Credit Card Data button is active. |
Letter of Credit ID |
If you have defined a letter of credit in PeopleSoft Treasury for the customer, then select a letter of credit ID. |
Bill Type |
Automatically populated by the Bill To Options page. If you haven't set up a bill type at the customer level, the bill type identifier from the Accounting and Billing page on the Order Management business unit definition is the default. You can have only one bill type per order. |
Freight Bill |
Select or override to determine whether you want freight to be billed at order entry or shipping. |
SubCustomer 1 and SubCustomer 2 |
If you are using subcustomers, they default from the Miscellaneous General Info page for the customer. |
Direct Invoicing |
Select to have PeopleSoft Billing finalize and print an invoice for the order immediately after shipping. |
Bill Only Sales Order |
This option designates that the order is at the customer site and will be billed when it is sold as part of a vendor managed inventory. |
Ship To
Shipping attributes are defaulted to new order lines.
Update Schedules |
Click the link to access the Update Schedules page to make changes to the schedules in the order. |
Partial Order |
Indicates whether your customer accepts partial orders. |
Single Ship Flag |
Select Yes if the customer wants all the schedules that make up the order to be shipped together. All of the schedules must be on the same shipment. Note. If you have the single-ship option set to No and you have already added lines to the sales order, you can’t change the order to a single ship of Yes. You must cancel the order and start over. However, you can change the single-ship status from Yes to No. Note. If the single-ship option isYes and the partial order option is also Yes, the Cancel Backorder option will also be set to Yes and cannot be changed. |
VMI Ship To |
Defaults from the VMI Options page in the customer component designating that the inventory on the order is managed at the customer site. |
Exemption Certificate |
Select a value or enter the certificate number that is supplied when placing the order. Define tax exemption certificates on the General Information - Tax Exempt Certificate Info page. Because a customer may have multiple exemption certificates for different types of purchases and for different jurisdictions, there is no default for this field. |
Header Information
Buying Agreement ID |
Automatically populated by the sold to customer or from the customer group associated with the sold to customer if the buying agreements is defined as the default. You can change this value. |
Standard Discount |
Displays the discount applied to each sales order line, in addition to any price rule adjustments. |
PO Number (purchase order number) |
If you indicated on the General Information - Bill To Options page that this bill to customer requires a purchase order on all orders, then you must enter a value in the PO Number field if a blanket PO number does not automatically appear. If you enter a purchase order number that is already in use by another order, a message appears asking if you'd like to view the other orders that reference the purchase order number. |
Confirming PO Received (confirming purchase order received) |
Automatically selected if you've received a copy of the purchase order. |
Payment Terms ID |
The value defaults from the Bill to Options page for the customer. The terms can by changed here. |
Order Owner |
Defaults from user preferences and defines the owner for the order. The value prints on the goods receipt and it used for pegging notifications. |
Revision |
The revision field has no processing associated with it at this time. |
Purchase History
Product ID |
Click a product ID to copy lines to this order from purchase history. The product ID, quantity, and unit of measure are copied. The remaining fields are automatically populated as if the order line was entered manually. Note. You cannot select product IDs for an order originating from PeopleSoft Contracts, but you can view these order lines. |
Order Line Entry
Use to enter product information.
See Entering Order Line Information.
Price Summary
Use to view price information and adjust margins.
See Adjusting Margins On the Order Entry Form.
See Viewing Price Summary Information.
See Also
Setting Up Transportation Lead Times and Freight Charges
Using Vendor Managed Inventory
Creating Margin Adjustments During Sales Order Entry
Access the Order Entry Form page.
Enter line information in the Order Line Entry section of the page.
Common Information
Line |
The automatic increment for this field is controlled at the business unit level on the Order Management Definition - Order Management Setup page. |
Status |
Select the status of the order line. The default is the order header status. |
Hold |
The line is on hold if an L appears in the column. To view the hold code reason, select the Holds/Change Reasons link from the More list box. If any of a line’s schedules are on hold, then an S appears. If there are line and schedule holds, then L/S appears. Note. If it is a pickup hold, it will not display. |
Product ID |
Select a product ID, based on the product catalogs available to the customer, or manually enter an ID. If you haven't assigned product catalogs to the customer, all products in your system are available. |
Line Filter
Use to return lines by Line Status, Ship From BU (ship from business unit), Pick Up Only or Section.
When you've made your selection to filter the lines, click the Filter Line button to view the results in the line grid or the Clear Filter button to remove the filter criteria and display all of the lines.
Line Tab
Select the Line tab.
Quantity |
Enter an order quantity in the increment required for the unit of measure. Valid increments are set up on the Product Attributes by UOM page and apply only to the line, not the schedule. |
UOM (unit of measure) |
Establish the default ordering UOM for the product on the Product Attributes by UOM page. If other valid UOMs exist for the product, you can change the value. |
Pick-Up |
Designates that the customer will be taking the products with them. Note. To accept immediate payment and finish processing the order, the CSR must access the order from the Create/Update Counter Sales menu. |
Unit Price |
The value is displayed after you enter a Quantity and UOM and press Calculate Price. Manually enter or change the price per unit if the line quantity will be sent out in one shipment; however, if there are multiple shipment schedules, you will receive a message instructing you to make the price change on each shipment schedule. If you change the price, you must select a price adjustment reason. You can establish defaults for user preferences or the Order Management Business Unit. |
Extended Amount |
Appears when you press Calculate Price. The currency from the header is used by default. |
Ship From |
Automatically populated by the ship from warehouse for the PeopleSoft Inventory business unit. The default value depends on certain business unit and customer conditions that are detailed in the Source of Ship From Inventory Business Unit section. If the Ship From field does not display a value, the product is a service. Use the Look Up Ship From button to view quantities available from different warehouses. |
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Click the button to display the Supply Source Detail page. The button displays if the line has been pegged to a purchase order, requisition, interunit transfer (MSR), or Production order. |
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Click the button to display the Alternate Sources of Supply page. The button displays if Manual or Automatic is selected as the Availability Option on the Order Entry Features page of the Order Management Business Unit. |
Quantity Available |
Displays the quantity available in the ship from PeopleSoft Inventory business unit either specified from the customer Distribution Network, alternate sourcing, the Inventory Business Unit defined on the Order Management Business Unit Shipping and Returns page or the Distribution Network defined on the Order Management Business Unit Shipping and Returns page. |
Quantity Reserved |
The value represents the quantity that has been reserved by the Material Reservations process either by selecting the Reserve Order or Reserve Line option on the Order Entry Form page or at Save time. |
Quantity Shipped |
Displays the quantity that has shipped. |
Number of Schedules |
If the order line has more than one schedule, the number of schedules appears as the last column in the display grid. |
Product Tab
Select the Product tab.
Product Source |
Select system-generated product IDs (System) or customer part numbers (Customer). The default product source comes from the header. You can change it for each line of the order. |
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Click the Kit Component Detail button to view the components of the non-configured kit on the Kit Component Qty Detail page. |
Order Group |
Automatically populated from the header. You can change it here. |
Customer Item Number |
If the product source is System, the customer’s item number appears if applicable. |
System Product ID |
If the product source is Customer, then the system product ID corresponding to the customer item ID appears. |
Pricing UOM |
You can price in a different UOM than the ordering UOM. The value defaults from the Product Attributes by UOM page. |
Fulfillment Tab
Select the Fulfillment tab.
Quantity Backordered |
Displays the unshipped quantity, if the line is partially shipped. |
Quantity Promised |
If using ATP (available to promise), the value represents the quantity that has been promised for the line. |
Skip Promising |
If you don't want the line to be promised for an ATP item, select the option. Otherwise it will be automatically promised when the order is saved. |
Skip Lot Allocation |
Select this option to bypass lot allocation. Otherwise it will be lot allocated when you save the order as long as it is a lot allocated item and you selected the Lot Allocate at Save option on the Order Entry Feature page for the business unit. |
Margins Tab
Select the Margins tab.
See Adjusting Margins On the Order Entry Form.
Requested Dates Tab
Select the Requested Dates tab.
Scheduled Dates Tab
Select the Scheduled Dates tab.
Ship To Tab
Select the Ship To tab.
Ship To Taxes Tab
Select the Ship To Taxes tab.
Benefit Identification |
A value is required if the transaction is identified as an Indian sale. The tax transaction types are valid for export sales: DEB (direct export with bond) DEWB (direct export without bond) LEB (local export with bond) LEWB (local export without bond) |
Intrastat |
If you are operating in a country that requires Intrastat reporting, and this order line or schedule is an Intrastat transaction, select this check box. If it is, make a selection from the Replacement list box. Intrastat reporting distinguishes between original shipments, shipments that are a replacement for products that were previously shipped and returned, and shipments that are a replacement for products that were previously shipped and must be replaced, but were not returned. |
Replacement |
If Intrastat is selected, select Not Applicable, Replace Goods Not Returned, or Replacement of Returned Goods. |
Ship Options 1 Tab
Select the Ship Options 1 tab.
Direct Ship from Vendor |
Select this option if the product is shipped directly from a vendor to your customer. Enter this information on the Product Definition - Options 2 page. You can also use direct ship to ship a product directly from the vendor when that product is normally stocked in PeopleSoft Inventory. Selecting 'direct ship' will assign a source type of 'requisition' or 'purchase order' and disposition of 'direct ship' to the order schedule. |
Reason |
Displays tax reason codes for Italy regulations. |
Ship Options 2 Tab
Select the Ship Options 2 tab.
Load ID |
Enter a load ID to include this order line on a pre-established load in PeopleSoft Inventory. The load's carrier ID, ship via information, and scheduled ship date (if applicable) are displayed, overwriting defaults that may have come from the buying agreement, customer, or header. These fields are not available for data entry. |
Route |
When you save the order, the system assigns a route code if the ship from inventory business unit is set up for routes and the line qualifies to be added to the route. The system searches the routes to find a match by inventory business unit, customer, ship to customer, address, and ship via value. If the system finds a match, it adds a route code. If you know the route code, you can enter it while you complete the line information. The Route Stop Number appears for the route. See Routes. |
Claimback/Supply Source Tab
Select the Claimback/Supply Source tab.
See Viewing Alternate Sources of Supply.
Configuration Tab
Select the Configuration Tab.
If the product is configured, the Configuration Code displays.
See Creating Configured Product Sales Orders.
Buying Agreement/PO Tab
Select the Buying Agreement/PO tab.
Buying Agreement ID |
Displays the buying agreement ID associated with this line. The default value comes from the order header. |
Buying Agreement Line |
Displays the line number of the buying agreement line associated with this order line. This number is assigned if the price is derived from the buying agreement. |
Customer PO (customer purchase order) |
Displays the customer purchase order ID associated with this line. The default value comes from the order header. |
Customer PO Line (customer purchase order line) |
If the order line references a particular line on the purchase order, indicate it here. You can enter a different PO number for each order line. |
Backorder/Reservation Rules Tab
Select the Backorder/Reservation Rules tab.
Inventory reservation and backorder rules default if you define a defaulting arbitration plan and defaulting rules in PeopleSoft Inventory.
See Defining Reservation and Backorder Rules.
Line Actions
Find Alternate Supply Sources |
Click the link to perform alternate sourcing on each line in the grid. Each line is sourced independently. The highest priority sourcing option is assigned to the line. The button displays if Manual or Automatic is selected as the Availability Option on the Order Entry Features page of the Order Management Business Unit. If you selected Manual, you need to click the button to initiate advanced sourcing. This button will perform alternate sourcing on all the order lines currently in the sales order line grid. |
Calculate Price |
Click the button to calculate the price for the order. Pricing occurs when the button is clicked or when the order is saved. |
Product Add |
When you price the line it hits a Product Add price formula, a window displays with the products eligible to add without charge or at a discount. Once you select the products to add, you can later click the Product Add link to go back and review or re-select the products. |
Shipment Schedules |
Click the link to access the Shipment Schedules page. |
Number of Lines to Copy |
Enter the number and click the Copy Order Line button to copy the lines to a new or existing order. |
Pricing Data |
Click the link to access the Line Pricing Data page. |
See Also
Total Order and Line Reservations
Setting Up and Running Intrastat Reports
Margin Adjustments
Use this section to adjust margins.
See Adjusting Margins On the Order Entry Form.
Order Summary
Gross Order Total |
The list price for all schedules of the order. |
Line Adjustments |
Adjustments for list price for all schedules. |
Order Adjustment |
The amount of the adjustments to the entire order. |
Total Net Price |
The Gross Order Total minus the Line Adjustments and Order Adjustment. |
Freight Amount |
Freight charges summed for all estimated shipments. |
Freight Tax |
Freight taxes summed for all estimated shipments with schedules. |
Freight VAT Amount and Extended VAT Amount |
Displays if it is a order with VAT (value added tax). |
Tax Amount |
Sales tax summed for schedules. |
Net Order Total |
The Total Net Price plus VAT Amount plus Freight Charge Amount plus Freight Tax plus Tax Amount. |
Total Payment Received |
The total money received from the customer for the order. This amount includes all deposits and payments. |
Payment Applied |
The payment that has been applied, used, or refunded. It is calculated as the difference between the Total Payment Received and the Order Deposit Balance. |
Order Deposit Balance |
The balance of the total deposits made against the sales order minus any previously applied deposits or refund activity. |
Deposit Required Basis |
Displays the sum of the unfulfilled schedules that haven't already had a deposit placed for them. This basis amount will be used to calculate the amount of a deposit that is to be collected for an order. Note. If you want to take a deposit for a product kit that is direct ship from the vendor, a non-inventoried item, or a kit with a non-inventoried component, turn off the Mark for Billing at Save option on the Order Entry Features page of the Order Management Business Unit. Otherwise after confirming and saving the order, the deposit can't be included because the non-stocked product will have already been shipped. |
Deposit Percent |
Displays the amount of the deposit to be used against the current order transaction. This amount will be automatically calculated. When calculating this amount, the system will leave enough of the deposit to cover any existing backorders. The system generated amount can be overridden from the Record Payment page. The deposit percent defaults from the bill-to customer and then the Order Entry Feature page for the Order Management Business Unit. |
Deposit Required Amount |
System calculated amount representing the deposit amount to be collected from the customer for the current transaction. Calculated by multiplying the Deposit Required Basis times the Deposit Percent. The amount can be overridden from the Record Payment page. |
Deposit Applied |
Displays the current refund amount available to offset the pick up amount, any remaining monies are used to offset the Deposit Required Basis. For example, suppose an order is completed and payment is taken for an order line that has not been shipped or picked up. Then the order line is cancelled and a new order line is added to the sales order. The system uses the refund amount available for the cancelled order line as a credit to offset the pick up amount first and then the required deposit basis secondarily. |
Total Due |
Displays the amount of the order that is due for the current order transaction. |
Refund Due |
Refund Amount displays the refund due to the customer. It is calculated as the current order deposit balance, minus the amount withheld for the back order goods and any offset for the current transaction's pickup amount and basis for required deposit. It is displayed only if there is refund due. The refund due is calculated as: |
*Payment Required |
This message is displayed if the customer is required to make a payment at the time the order is placed. For example, if there is a Total Due on the order, and if the customer is marked as an Immediate Payment customer, then they will be required to pay in full for all items they are taking with them at order time. If the customer is marked as requiring a deposit, then they will be required to pay the deposit required amount at order time for any items that they are not taking with them, for example backorder or special ordered items. |
*Payment Not Required |
This message is displayed if the customer is not required to make a payment at the time the order is placed. For example, if there is a Total Due on the order, and if the customer is not marked as an Immediate Payment customer, then the customer has the option to either pay in full, pay in part, or pay later for the items they are taking with them at order time. If the customer is not marked as requiring a deposit, then they will not be required to pay a deposit for any items that they are not taking with them. |
Record Deposit |
Click the link to access the Record Payment page to add a deposit if required. |
Currency Detail |
Click the link to access the Currency Data page. |
Authorize Credit Card |
If the payment method is credit card, click the button to authorize the credit card. |
Access the Header Export Detail page.
Export
Automated Reporting Program |
The automated exporter reporting program (assigned by the Bureau of Census in the United States) is automatically populated from the General Information - Additional Ship To Options page. |
Export Documents
Canadian Customs Invoice |
Invoice that must accompany shipments from the United States to Canada. |
Shippers Export Declaration |
U.S. Department of Commerce document describing all freight moving from the United States to other countries. |
Certificate of Origin |
United States certificate that guarantees that the goods are of U.S. origin (purchase or manufacture). |
Access the Export License Information page.
Type |
Select from:
|
Access the Kit Component Qty Detail page.
The page displays information about the components that make up a kit.
Reload Kit |
Click the button to reload the current kit components based on the shipment date. |
Quantity |
Adjust the quantity for the components that make up the kit. |
OK to Ship Without |
Select if the product kit can ship without this component. |
Access the Line Pricing Data page.
Prices
Price List ID |
Displays the corresponding ID associated with the list price amount. |
Standard Discount |
Displays the standard discount, which is derived from the order group established on the Order Groups page. |
List Price |
Displays the base price for the UOM on the schedule. The list price comes from the price lists defined in pricing, or it is based on the price of the product in the designated ship from warehouse. If the line was created from a buying agreement, the list price that you defined for the buying agreement line appears. |
Price Rule Price |
Displays the price calculated after the system applies the price formulas. |
Net Unit Price |
Displays the price after the system has applied the standard discount and all price rule adjustments, or, if the line has been created from a buying agreement, the net unit price defined for the buying agreement line. If you change the value, enter a reason code for the change.
Note. Prices appear only when the line quantity will be sent out in one shipment. If there are multiple shipment schedules, make the price change on each shipment schedule. In this case, open the Order Schedule - Pricing page to view pricing. If a non-stock or direct ship from vendor product is used, but you can only change the unit cost. |
Price Protected |
Automatically selected for order lines created from quotations. If clear, the price on the line can change as subsequent order lines are added, and the Order Repricing process recalculates the price if needed. For order lines created from quotations, the system automatically selects the Price Protected check box. If the line is created from a buying agreement, and you did not select Price Can Be Changed on Order for the buying agreement, the Price Protected check box is selected and you cannot change it. If you did select Price Can be Changed on Order, the Price Protected check box is selected, but you can clear it. The system automatically selects the Price Protectedcheck box when you make manual adjustments to prevent the adjustments from being overwritten by the Order Repricing process. |
Exclusive Pricing ID |
May be automatically populated by the header or order group, but you can override the value. You can see a list of all the price adjustments invoked by the exclusive pricing ID unless the order line was created from a buying agreement. |
Extended List Price |
Displays the quantity ordered multiplied by the list price. |
Extended Net Price |
Displays the quantity ordered multiplied by the net unit price. |
Margin Info
Unit Cost |
Automatically populated for stocked products using standard costing and cannot be changed unless your CSRs can make margin adjustments. Establish the unit cost for stocked products when you define them in PeopleSoft Inventory. If the cost is actual or there is no cost defined, Actual / No Cost appears. The unit cost appears for a non-stock product if you establish the cost on the Product Price page, but you can change it. If the unit cost for a non-stock product changes on an order-to-order basis, manually enter a value in this field. Note. When sending products by direct ship where no cost is set up for actual, perpetual, or periodic costing methods, the system retrieves the cost from the purchase order associated with the schedule. If a purchase order is not provided, the default actual cost defined for the item on the PeopleSoft Inventory business unit is used. |
Alt Unit Cost (alternate unit cost) |
If you are using alternate costs, the value will display. If you are not using alternate costs, the value will be the same as the unit cost. This field can only be changed if you have enabled security for margin adjustments and have selected the margin adjustment option on the Order Entry Features page. Alternate cost is defined on the Product Definition — Options page and the Product Groups Table page. |
Margin Amount, Margin Percent |
The margin appears as both an amount and a percent for the unit and alternate unit cost.
|
Currency
Change Currency Display |
Click to toggle between the transaction currency and the business unit base currency. |
Manual Adjustment
Reason |
Select a reason code for the adjustment.
Note. You must enter a reason code before you enter the price adjustment. |
Discount |
Select to enter a manual discount adjustment. |
Surcharge |
Select to enter a manual surcharge adjustment. |
Adjustment Amount |
Enter the discount or surcharge adjustment amount. |
Adjustment % (adjustment percentage) |
Enter a percentage, and the system calculates the discount or surcharge adjustment amount. |
Price Override |
Enter a completely new price. Note. You can add only one manual price adjustment at a time. If you are changing the price for the line and the line has already been invoiced, the new price applies only to additional quantities for the line and new schedules created from the increase. The updated price does not apply to lines that have already been invoiced. Check to see if the line has an associated invoice ID by looking at the Order Tracking − Results page. |
Promotion Code |
If you have PeopleSoft Promotion Management installed, you can select a promotion code in addition to a discount, surcharge, or price override. The system passes the promotion code, along with the manual adjustment, to the ORD_PRICE_ADJST table. If you select a promotion code for the adjustment only, the system finds the price formulas associated with the promotion.
Note. Whenever you override a price on a line or schedule using a promotion code, the system ignores any dates that are on the formulas of the applicable price rules. If a price formula has expired, the adjustment still applies. |
Calculate Adjustment |
Click to have the system adjust the price for the manual adjustment. |
Miscellaneous
Buying Agreement ID |
Automatically populated by the order header but can be changed. |
Buying Agreement Line |
If the price is assigned from the buying agreement line, select the buying agreement line number. |
Buying Agreement Schedule |
If this order line was created from a buying agreement release, displays the release number. |
Payment Method |
Displayed from the order header. |
Payment Terms |
Automatically populated from the order header and can be changed here. |
Access the Price Detail page.
Common Information
Price Rule |
Displays adjustments made to the list price that are determined by the price rule. |
Action Type |
The price rule action type. |
Price Rule Audit Tab
Select the Price Rule Audit tab.
Adjustment Method |
Displays how the adjustment was applied. |
Reason |
Displays the adjustment reason if this was a manual price adjustment. |
Adjustment Flag |
Defines either an Amount, Percent or replacement price. |
Adjustment Amount |
Displays the adjustment amount from the price formula (if any). |
Adjustment % (adjustment percentage) |
Displays the adjustment percentage from the price formula (if any). |
Amount |
Displays the adjustment amount that is sent to PeopleSoft Billing. |
Currency |
Displays the currency of the adjustment amount. |
Adjustment Type |
Displays either Off-Invc (off-invoice) or Billback. |
Formula Detail Tab
Select the Formula Detail tab.
Displays whether the formula was for an One-Time Only, Period-to Date, Total Order Flag, Tiered Pricing, or Mutually Exclusive formula.
Break Description Tab
Select the Break Description tab.
Displays details for each break such as the range Ids for the dates and formulas and the date and formula break descriptions.
Select the Price Rule Promotions tab.
Price Promotion Code and Merchandising Type |
Displays information from PeopleSoft Promotions Management. |
This section provides information about entering or modifying additional information for the options available under the Header Menu section of the order entry form.
This section discusses how to:
View estimated shipments.
Calculate freight charges.
View freight details.
Update shipping schedules.
Enter header holds and change reasons.
Maintain header notes and attachments.
Enter project-related information.
Maintain user reference information.
Page Name |
Object Name |
Navigation |
Usage |
Available to Promise |
ORDENT_SCH_ATP |
Select ATP Decision in the Header Menu field on the Order Entry Form page. |
Use to perform ATP calculations. See ATP. |
SCON_HDR_USAGE |
|
Displays order activity against a buying agreement, including the line and schedule number against which the order was applied. |
|
CONVER_DATA1_SS |
Select Customer Conversations in the Header Menu field on the Order Entry Form page. |
Record conversations about or with a customer. |
|
ORDENT_CRED_AVAIL |
|
View credit availability and details for a bill to and corporate customer. Similar to the Credit Available page. |
|
Estimated Shipments |
ORDENT_EST_SHIP |
|
View shipping information for the estimated shipments. Manually calculate the weight and volume price and open this page to view how the weight and volume price was calculated. Estimated shipment criteria is defined on the Inventory Definition - Business Unit Options: Estimated Shipment Definition page. |
Freight Charges |
ORDENT_FRT_CHRG |
Select Freight Charges in the Header Menu field on the Order Entry Form page. |
Calculate freight for the estimated shipments that make up the sales order. Also enter manual freight charges and override freight charges. Freight charges can be entered only after you have entered a line for the order. |
Freight Detail |
ORDENT_FRT_AUDIT |
Click the Freight Detail link on the Shipments (estimated) page or the Freight Charges page. |
View how each freight charge was calculated. |
ORDENT_HDR_COMM |
Select Commissions in the Header Menu field on the Order Entry Form page. |
View or modify commission information for a sales order. |
|
Header User Reference |
ORDENT_HDR_CDATA |
Select User Defined Reference in the Header Menu field on the Order Entry Form page. |
Captures information that the customer wants referenced on the order. Data referenced here is informational only. |
Header Holds/Change Reasons |
ORDENT_HDR_RSN |
Select Holds / Change Reason in the Header Menu field on the Order Entry Form page. |
Place or remove order holds; also enter reasons for holds on order headers. |
Header Notes/Attachments |
ORDENT_HDR_NOTE |
Select Notes/Attachments in the Header Menu field on the Order Entry Form page. |
View or associate notes and attachments with a sales order header and have the notes print on designated documents. |
ORDENT_HDR_VAT |
Select Vat Information in the Header Menu field on the Order Entry Form page. |
Enter header VAT information or override VAT default values. |
|
Lot Allocation |
ORDENT_RESLOT |
Select Lot Allocation in the Header Menu field on the Order Entry Form page. |
Use to perform lot allocations. |
Margin Adjustments |
ORDENT_MARGINS |
Select Margin Adjustments Worksheet in the Header Menu field on the Order Entry Form page. |
Use to manipulate the margins at the order level. |
Supply Source Detail |
ORDENT_SSRC_DTL |
Select Pegged Supply in the Header Menu field on the Order Entry Form page. |
Use to view the view the existing pegs for the order. |
ORDENT_SCH_VW |
Select View Schedules in the Header Menu field on the Order Entry Form page. |
View summary information of all the schedules of the lines in the buffer. Column order for grids may vary by implementation. |
|
Project Defaults |
ORDENT_PROJECT |
Select Project Defaults in the Header Menu field on the Order Entry Form page. |
Enter PeopleSoft Project Costing-related information for an order. You must have PeopleSoft Project Costing installed. |
Quote Competition |
ORDENT_HDR_ADDTL |
Select Quotation Data in the Header Menu field on the Order Entry Form page. |
Enter information about the success percentage competitor, and win loss reason. The competitor data is for information only. |
ORDENT_RMA_REF |
Select RMA Reference for This Order in the Header Menu field on the Order Entry Form page. |
View RMA details. |
|
ORDENT_EST_SCHEDS |
Click the Schedule Detail link on the Estimated Shipments page. |
View the schedules attached to the estimated shipment. |
|
ORDENT_SH_PRCAUDIT |
Click the Pricing link on the Estimated Shipments page. |
View details for the weight and volume pricing adjustments. |
|
ORD_SHIP_HDR_VW |
|
View shipment details for an order. |
|
Short-Term Customer Setup |
CUST_STERM_CREATE |
Select Short-Term Customer Setup in the Header Menu field on the Order Entry Form page. |
Enter a new customer using a template. |
ORDENT_SOLDTO_VW |
|
Copy sales orders or quotes. View orders for a sold to customer by selecting Orders by Sold To. |
|
Update Schedules |
ORDENT_HDR_SCHCHG |
|
Update shipping details for all schedule lines of the order. Note. Schedule export and import information is only updated if a pick batch ID hasn't been assigned. |
Header VAT Information |
ORDENT_HDR_VAT |
Select VAT Information in the Header Menu field on the Order Entry Form page. |
Override VAT header default values. |
Access the Estimated Shipments page.
Estimated Shipments
Ship From |
The ship from PeopleSoft Inventory business unit for the estimated shipment. |
Document Reference |
The document number of a schedule assigned to the estimated shipment. It is an implicit estimated shipments group by field used for counter sale orders. |
Freight Charge Method |
The method that the system uses to calculate freight charges for the schedules within the estimated shipment. |
Ship UOM (ship unit of measure) |
The shipping unit of measure for the items in this estimated shipment. |
Order Quantity |
The total quantity in the ordering unit of measure. This field displays only if the freight rule is defined for freight by order quantity. |
Total Volume |
The total shipment volume. |
Total Weight |
The total shipment weight. |
Total Value |
The total value of the shipment. |
Freight Amount |
The freight charge on the shipment. |
Adjustment Amount |
Displays the additional adjustment amount that applies to the total order value. The adjustment amount is derived during weight and volume pricing. |
Adjustment Percent |
Displays the additional adjustment percent that applies to the total order value. The adjustment percent is derived during weight and volume pricing. |
Freight Rule |
The rule used to perform the PeopleSoft freight calculation. |
Note. If your inventory business unit has defined the estimated shipment with additional fields, the field names appear in the Shipment Defined By grid. The values of these additional fields on the estimated shipment also appear. If the estimated shipment is defined only by the default inventory business unit, carrier ID, and scheduled shipment date, this grid is empty, and the additional field values are blank.
Access the Freight Charges page.
Freight Amount |
Manually enter freight charges or override the calculated freight charges.
Note. Freight charges can be entered only after you have entered a line for the order. |
Access the Freight Detail page.
View the estimated shipment field values that you defined on the Inventory Definition - Business Unit Options: Estimated Shipment Definition page. You can also view the transportation/freight set ID that was selected as a match, the resulting freight charge, and the field values that make up the freight charge that were established on the Transportation / Freight Sets page. View the VAT Information link if you are working in a VAT environment.
See Also
Order Processing in a VAT Environment
Access the Update Schedules page.
Update shipping information on all of the open or pending schedules of a single sales order. You can update the schedules for each ship from warehouse. You must enter the ship from PeopleSoft Inventory business unit. The system checks the demand status of each schedule before it updates the schedules. If the schedule is ineligible for the update because of its demand status, the system issues a warning and skips the schedule. The system reprices the schedules and recalculates new scheduled ship dates as applicable and freight charges.
Note. If you update the schedules for an order, and the maximum online pricing rows exceed the maximum defined on the Installation
Options Order Management page, you receive a message instructing you to use the OM Update Schedules process (Order_Change).
Update Schedules |
Enter changes, then click the button. For single-ship orders, the system updates all the open or pending schedules if the change is allowed in inventory, based on the demand status for the schedule. The system processes required changes to demand as a result of the shipping data change. It reprices the schedules and recalculates scheduled shipment dates and freight charges. For orders that are not required to ship in a single shipment, the system transfers you to the Update Schedules page. |
Access the Header Holds/Change Reasons page.
Header Holds
Hold Code |
You establish codes on the Hold Codes page. |
Active |
Clear to take the order off hold. Clearing this check box, instead of deleting the line, enables you to maintain a record of holds that have been associated with the order. |
Status Date |
Automatically populated by the current date, but you can enter any date. When you change the status of the Active check box, the status date is updated to the changed date. |
Last Changed By |
Displays the user ID of the person who added, or most recently modified, the hold code. The value of SYS in this field indicates that the hold was modified by a background process. |
Header Change Reason
Reason Code |
Select a reason code for the change. Set up reason codes on the Reason Code page. |
See Also
Access the Header Notes/Attachments page.
Header Notes
Use Predefined Standard Note |
Select if you want to use a note that has already been set up. If you select this option, select the Note from the available options. The Note Text, Note Type, and the Documents To Print the Note On will display for the standard note. |
Note Type |
Select from the available options to categorize the note that you are creating. This field is display only for standard notes. |
Note Text |
Enter the text (up to 254 characters) for the note that you are creating. This field is display only for standard notes. |
Documents To Print the Note On |
Choose which documents that the notes will print on from the available options: Invoice, Bill of Lading, Order Acknowledgement, Packing List Note. The note will not print on the Goods Receipt in the counter sale environment. This field is display only for standard notes. |
Key Words |
Click the link to enter key words in the group box. You can create a PeopleSoft Order Management report that lists all sales orders with associated notes that contain certain key words that you specify here. |
Attachments
Before you can add an attachment, you need to configure the FTP server.
See Establishing FTP Servers for Attachments.
Add |
Click the button to select an attachment. A secondary page will appear so you can select a file to upload. |
View |
Click the button to view an attachment that was previously added. |
Attached File |
After selecting the file attachment, the file name displays. |
Attachment Type |
Select how to categorize the attachment from the available options. The types are set up on the Attachment Types page. |
Description |
The description for the attachment displays. |
Access the Project Defaults page.
Source Type |
A source designation, which enables you to track, analyze, and report project costs. This field is the highest designation level and can be general or specific. |
Category and Subcategory |
Optional additional levels that enable you to further break down project costs. |
Access the Header User Reference page.
Reference Number |
Displays the customer's identifier for the text field. |
Text |
Contains free-form text associated with the reference number. For example, if customers want to pass on their internal department numbers, they would set up a reference number as an identifier and include text here for the actual number of the internal department.
Note. This information is informational only and is used primarily with Electronic Commerce to pass information associated with the header, line, or schedule. This will flow through the various Electronic Commerce transactions such as 840, 845, 850, 855, 860, 865, 810, and 856. |
This section provides information for the options available under the Line Menu section of the order entry form and discusses how to determine whether an item is available to promise.
See Also
Maintaining Header and Line Information
Page Name |
Object Name |
Navigation |
Usage |
Available to Promise |
ORDENT_SCH_ATP |
Select Available to Promise in the Line Menu field on the Order Entry Form page. |
Activates a call to PeopleSoft Inventory to calculate available to promise (ATP) orders against future supply. Select a promise option returned from PeopleSoft Inventory for ATP items, where the entire quantity is not available on the date requested. If the entire quantity requested is available on the date requested, the system promises the item to the sales order schedule without displaying any page information. The item must be set up as an ATP item. Note. The system will loop over all of the schedules. If all of the quantity can be promised, the page doesn't appear. If one schedule can promise all of the quantity, use the ATP page. If more then one schedule is used for the demand, use the Sales Order Message page. |
ATP_SUMMARY_INV |
|
Check the current quantity and projected future availability for an item or product. |
|
LOAD_CONS_INV |
Click the Manage Load button on the Order Lines Ship Options tab on the Order Entry Form page. |
View information about the load assigned to the order line. Combine order lines into a load for shipping on a particular carrier. You can view the actual load weight and volume of the load against the ship via maximum weight and volume capacity. Note. The load is assigned manually. The load is defined by the PeopleSoft Inventory business unit, carrier, ship type, and possibly the ship date and time. If the load is assigned, fields that define the load are disabled and can't be changed until the load is removed. |
|
ORDENT_LINE_CDATA |
Select User Defined Reference in the Line Menu field on the Order Entry Form page. |
Captures information that the customer wants referenced on the order. Data referenced here is informational only. |
|
ORDENT_LINE_EXPORT |
Click the Export Detail button from the Ship To tab in the Order Lines region on the Order Entry Form page. |
View or change export shipping information for the ship to customer. Similar to the Header Export Detail page. |
|
ORDENT_LINE_RSN |
Select Holds / Change Reasons in the Line Menu field on the Order Entry Form page. |
Place orders on hold and enter or view the reasons for changes to order lines. |
|
ORDENT_LINE_VAT |
Select VAT Information in the Line Menu field on the Order Entry Form page. |
Override VAT information at the line level. |
|
ORDENT_LINE_NOTE |
Select Notes / Attachments in the Line Menu field on the Order Entry Form page. |
You can associate notes or attachments with an order line and have them print on designated documents. The attachments can be in any application format. |
|
Lot Allocation |
ORDENT_RESLOT |
Select Lot Allocation in the Line Menu field on the Order Entry Form page. |
Use to perform lot allocations for individual lines. |
ORDENT_RMA_REF |
Select RMA Reference for this Line in the Line Menu field on the Order Entry Form page. |
View return and replacement sales order information. |
|
ORDENT_SCH_ENTRY |
Click the Shipment Schedules link on the Order Entry Form page. |
Define multiple order line shipments or change default information. |
|
ORD_SHIP_LINE_VW |
|
View detail of shipment information for each product on an order. |
Access the Available to Promise page.
Scheduled Ship Date |
The first date that the quantity can be promised. |
ATP Quantity (available to promise quantity) |
The quantity that can be promised for the scheduled shipment date. |
Lead Time |
The number of days included in the scheduled shipment date when no existing supply (or not enough supply) is available for purchased or manufactured items. The system calculates availability based on the item’s lead time. |
Select one of the check boxes:
The first check box displays the maximum ATP quantity that the system can promise for the requested scheduled ship date from the order line.
The second check box displays the scheduled ship date when the total requested amount can be promised.
The third check box displays multiple schedules, with each schedule having the maximum quantity that can be promised for the different scheduled shipment dates.
After you select one of the three check boxes, click Accept and save the page.
See ATP.
View product information from the Review Product Information menu or from the Related Links button on the Product tab of the Order Entry Form page. After entering a product ID, if there is only one active page accessible from the Related Links button, the page opens automatically.
You can view messages and notes associated with the product by using the Message Board. The Message Board displays the information in the left-hand frame of the sales order underneath the portal navigation.
See Also
Viewing Order, Customer, and Product Information with the Message Board
Page Name |
Object Name |
Navigation |
Usage |
PROD_ATT |
|
View the multimedia files attached to a product. |
|
PROD_MSG |
|
View messages associated with a product. |
|
PROD_NOTE |
|
View notes associated with a product. |
|
PROD_ANNOTE |
On the Product tab of the Order Lines region of the Order Entry Form page, click the Product Annotations link after clicking the Related Links button. |
View notes, messages, or attachments associated with the product. This link is available only when annotations are present for the product. |
|
PROD_DEFN |
|
View product details, competitor information, and product options. |
|
PRODKIT_SUMMARY |
|
View the components of a product kit. |
|
PROD_ALT |
|
View which products, if any, can serve as substitutes for a product when it is unavailable. |