Setting Up Remote Worker Configurations

With remote work becoming more common for many organizations, the Fluid Remote Worker functionality in Human Resources enables you to track jobs, positions, and workers that are allowed to work remotely. This information is also useful for U.S. customers that may base local or state tax based on a person's typical work location.

Remote Worker functionality uses the following frameworks to deliver a robust method of recording and tracking remote work:

  • Configurable Search

  • Activity Guide Composer

  • Acknowledgement Framework

  • Questionnaire Framework

  • Attachments/Notes

  • Approvals

To configure Fluid Remote Worker installation settings and capabilities, use the Remote Worker Configuration (HR_RW_CONFIG) component.

These videos provide an overview of the Fluid Remote Worker feature:

Video: Image Highlight, PeopleSoft HCM Update Image 40: Remote Worker

Video: PeopleSoft Remote Worker

This topic lists prerequisites to using the Remote Worker feature and discusses configuring the Fluid Remote Worker functionality.

Page Name

Definition Name

Usage

Remote Worker Configuration Page

HR_RW_CONFIG

Define Remote Worker settings by regulatory region, including identifying approval options and reasons for working remote.

Before you can use the Fluid Remote Worker functionality for your employees and contingent workers, you must:

  1. Define the remote worker configurations for each regulatory region that allows remote work on the Remote Worker Configuration Page.

  2. Assign remote worker roles to the users.

    Perform the following to grant access to the tiles and pages on the following home pages:

    Access

    Role

    Comments

    Employee Self Service home page > Remote Worker Tile (for Employees)

    Fluid Remote Worker Employee

    The tile will only appear on the Employee Self Service home page when at least one of the following is in place:

    • The employee's job or position has been designated as eligible for telework.

    • The Remote Worker Configuration settings override the position or job telework eligibility.

    Manager Self Service home page > Remote Worker Tile (for Managers)

    Fluid Remote Worker Manager

    Workforce Administrator home page > Remote Worker Tile (for Administrators)

    Fluid Remote Worker Admin

    Note: When granting the manager or administrator roles, the corresponding tiles will automatically appear on the correlating home page.

  3. (Optional) Identify jobs and positions eligible for remote work arrangements.

    When the telework option is selected for either the job or position, the Employee Self Service home page will display the Remote Worker tile when the employee has the Fluid Remote Worker Employee role.

    Select the Available for Telework option on the following pages:

Use the Remote Worker Configuration page (HR_RW_CONFIG) to define Remote Worker settings by regulatory region, including identifying approval options and reasons for working remote.

Navigation:

Set Up HCM > Install > Product Specific > Remote Worker Configuration > Remote Worker Configuration

This example illustrates the fields and controls on the Remote Worker Configuration page (1 of 2).

Remote Worker Configuration page (1 of 2)

This example illustrates the fields and controls on the Remote Worker Configuration page (2 of 2).

Remote Worker Configuration page (2 of 2)

Field or Control

Description

Regulatory Region

Enter the regulatory region to which these remote worker settings apply. To add additional regulatory regions, insert a new row.

Override Position and Job Eligibility check box

Select this check box to enable the Remote Worker tile on the Employee Self Service home page for employees that have the Fluid Remote Worker Employee role, even if their job or position is not defined to allow telework.

When you deselect this option, the employee tile will only appear for those whose job or position are eligible for telework.

Approval Options

Use this section to configure approval related information for Fluid Remote Worker. You can indicate if approval is needed for the employee (Employee Self Service) or manager (Manager Self Service) to submit a remote work request.

Note: Approvals need to be enabled to use this functionality.

Field or Control

Description

Enable Approval

Select to require approvals for the following:

  • An employee submits a remote worker request from the Employee Self Service - Remote Worker tile and pages.

  • A manager submits a remote worker request for an employee from the Manager Self Service - Remote Worker Manager tile and pages.

Process ID

The Process ID field is required if you have enabled the approval option.

Associate the approval process ID that should be used when making an employee request (Employee Self Service) or making a request on behalf of the employee (Manager Self Service). When you enable the approval check box, the process ID will prepopulated with the RemoteWorker transaction, but you can override this.

Note: You can associate the same process ID for the employee or manager approval options.

If you enter your own approval process definition ID for creating a new row or for updating existing data, you will also need to update the Approval Process definition (Defining the Setup Process Definitions Component), the Page Composer setup (Understanding Page Composer), and Mobile Approvals options.

Go to approval setup

Click this link to open a new browser window and access the approval setup Register Transactions Page. You can then view or update the existing registered approval transaction setup for the process ID you entered. When no ID is entered, the system will direct you to the Register Transactions search page where you can review all transaction registries.

Definition ID

Enter the definition ID to be used to process the approval for either the employee or manager.

On the submission of a transaction, the approval chain will appear on the following pages:

Acknowledgements

Field or Control

Description

Acknowledgement ID

Enter the ID containing the message catalog entry for remote worker acknowledgement. You create acknowledgement IDs on the Acknowledgement Configuration Page.

See also (Employee) Remote Worker Request - Acknowledgement Page.

Remote Worker Reasons

Enter the valid reasons a person may be allowed to work remote.