Reprocessing Events

This section provides an overview of event reprocessing.

Page Name

Definition Name

Usage

Update Enrollment Event Status Page

BAS_PARTIC_STS

Reprocess individual participant events.

BenAdmin Processing Controls (results) Page

BAS_PARTIC_PRC2

Update event status, queue reprocessing, and finalize events.

Reprocessing may be necessary in a number of instances. For example, you may want to reprocess an event when it is processed out of order or when eligibility information related to the event has been changed. You may also need to reprocess finalized events in cases in which employees find errors in their confirmation statements.

You can reprocess events to any previous stage of the Benefits Administration cycle. You can reprocess entire open enrollment schedules as well as individual events.

Analyze the situation carefully before you reprocess: in some cases, reprocessing can have an adverse effect on employee data, especially when you reprocess large numbers of employees without analyzing the situation beforehand.

Reprocessing Flow

When you reprocess a participant event, the system backs the event out to the stage that you indicate on the Controls page of the Process Status Update component, the Event Status Update page, or the Open Enrollment/Snapshot run control page. So if you have an ET event and you reprocess it to an AS status, the system backs out all of the election information that you entered for the event and disregards all of the prepared options.

Then the system moves the event through the process again. If an event is reprocessed back to AS process status, the system then attempts to process the event all the way to the PR process status, where it will await the printing of enrollment forms and data entry of employee elections. Option eligibility, costs, credits, defaults, and preentry values are rechecked.

RE Status

Events that have already been finalized and loaded can be reprocessed to RE status, which acts as a stand-in for the NT process status. After you reenter data for the participant event, the system attempts to validate and load the elections to get the event back to the FE status.

Use the Update Enrollment Event Status (benefits administration event status update) page (BAS_PARTIC_STS) to reprocess individual participant events.

Navigation:

Benefits > Manage Automated Enrollments > Events > Update Enrollment Event Status > Update Enrollment Event Status

This example illustrates the fields and controls on the Update Enrollment Event Status page. You can find definitions for the fields and controls later on this page.

 Update Event Status page

You see all events currently in BAS_PARTIC for the participant and benefit record number combination that you select in descending date order, so the current events are at the top. The event currently in process has an event status of Open.

Note: Only one event can have an event status of Open. You cannot change another event to Open status until the current event is closed.

Field or Control

Description

Event Disconnected (disconnected event)

If selected, this option indicates that the event is disconnected and can no longer be processed, with the exception of finalized and disconnected events, which can be reprocessed to a Void status.

Address Eligibility Change, MulitJob Indicator Changed (multiple job indicator change), Job Eligibility Changed, and Event Out of Sequence

These check boxes indicate that changes have occurred since the event was scheduled; the event may have been affected and may need to be reprocessed.

If you determine that the event does not need reprocessing, deselect these check boxes.

Note: These check boxes remain selected until you deselect them. After you reprocess the event or otherwise correct the problem that caused the system to select the check box, you should return to this page to deselect the check boxes.

Finalize/Apply Defaults

When this option is selected, the system attempts to finalize and apply defaults for the participant event on the next run of the Benefits Administration process.

Process Indicator

You use the Process Indicator options to indicate how the event is to be reprocessed on the next run of the Benefits Administration process. The following table describes Process Indicator values.

Process Indicator

Processing

Assign Pgm (assign benefit program)

Event status must be Open.

Elections for participant events are rolled back (deleted) from the Base Benefit enrollment tables. Election choices are not retained in BAS_PARTIC tables for the participant events.

Schedule assignment is not reviewed.

Program eligibility is checked and option eligibility, cost credits, defaults, and preentry are recalculated.

The system attempts to reprocess participants to a PR status.

Elect Optn (elect options)

Event status must be Open.

The system rolls back elections from Base Benefit enrollment tables.

Schedule assignment, program assignment, and option eligibility are not reviewed.

The system revalidates elections for this event and loads them, if errors occur, back into the Base Benefit enrollment tables, resetting the final process status to FE. If errors occur, the process status will be EE.

Normal Prc (normal processing)

Standard processing for Benefits Administration. Nothing is reprocessed.

Prep Optn (prepare options)

Event status must be Open.

Elections for participant events are rolled back (deleted) from the Base Benefit enrollment tables. Election choices are not retained in the BAS_PARTIC table for the participant events.

Schedule assignment and program assignment are not reviewed.

The system recalculates option eligibility, cost credits, defaults, and preentry information.

The system attempts to reprocess participants to a PR status.

Re-Enter

Use to correct election errors for finalized events with enrollment information that has been loaded to benefit tables.

Event status must be Open.

The system rolls back elections from Base Benefit enrollment tables. It retains elections in the BAS_PARTIC table. The system leaves the event at a process status of RE.

Schedule assignment, program assignment, and options are not reviewed.

When you post election changes to the data entry pages, the system updates the process status to ET.

Void

If the event is in a process status of Enrolled, elections are rolled back from Base Benefit enrollment tables.

The system retains prior election choices for this event in the BAS_PARTIC table. The system leaves the event at a process status of RE.

The system does not review schedule assignment, program assignment, and option eligibility.

The system updates the event status to Void and removes the event from further processing.

Use the BenAdmin Processing Controls (benefits administration processing controls) page (BAS_PARTIC_PRC2) to update event status, queue reprocessing, and finalize events.

Navigation:

Benefits > Manage Automated Enrollment > Events > Update Processing Controls > BenAdmin Processing Controls

The fields on this page are similar to those on the Update Event Status page, described in the previous section, except that you can set reprocessing indicators for multiple participants.

You can use the Open Enrollment/Snapshot page of the Run Control component to reprocess every participant in an open enrollment schedule. Select a reprocessing value in the Reprocess group box and run the Benefits Administration process again.

The following table summarizes the processing performed by the system in response to your reprocess request. Only participant events on this schedule will be included. In general, the system excludes participant events with an event status of Closed or Void from Open Enrollment run control reprocessing.

Reprocess Indicator Value

Processing

None

Standard processing for Benefits Administration.

Schedule (reassign schedules)

This restarts Benefits Administration processing. You might use this when you work through test runs during implementation, for example.

No participant events on the selected Benefits Administration schedule can be in a process status of NT, EE, ET, RE, or FE. The system checks this at the start of the run and terminates processing if this condition is not met.

The system ignores the participant events' process indicator status and event status—all events, open and closed, are included.

The system deletes all participant event data for this schedule and then recalculates it through option preparation. This includes reevaluating the employee population for inclusion in the schedule, and subsequent program assignment, and the determination of eligible options and defaults.

The system attempts to process participant events to a PR process status.

Assign Benefit Program

The system rolls back (deletes) elections for participant events from the Base Benefit enrollment tables. The system does not retain participant event election information in the BAS_PARTIC table.

The system does not review schedule assignment.

The system rechecks program eligibility and recalculates option eligibility, cost credits, defaults, and preentry information.

The system attempts to process participant events to a PR process status.

Prepare Options

The system rolls back (deletes) elections for participant events from the Base Benefit enrollment tables. The system does not retain participant event election information in the BAS_PARTIC table.

Schedule assignment and program eligibility and assignment are not reviewed.

Option eligibility, cost credits, defaults, and preentry are recalculated.

The system attempts to process participant events to a PR process status.

Elect Options

The system rolls back elections from Base Benefit enrollment tables. The system retains participant event election information in the BAS_PARTIC table.

The system does not review or reprocess schedule assignment, program assignment, or option eligibility.

It revalidates elections for this event and loads them, if no errors occur, back into the Base Benefit enrollment tables, resetting the final process status to FE.