Using Discussion Forum Alerts and Notifications

This topic discusses subscribing and updating discussion forum alerts and sending email notifications to forum participants.

Page Name

Definition Name

Usage

Add Alert Subscription Page

EPPAN_ALERTS

Create subscriptions for email alerts for the discussion forum.

Update Alerts Subscription Page

EPPAN_ALERTS

Update existing alert subscriptions for the discussion forum.

Notify Members Page

EPPCW_MBNOTIFY

Compose and send an email message to the discussion forum participants.

You can create personal alert subscriptions at the discussion forum level and at the discussion topic level. In addition, any forum participant can send notifications to selected forum members from any discussion forum post.

Prior to creating any alerts, discussion forum alerts must be enabled on the Alert Setup page. In addition, for alerts to be delivered to subscribers, alert notifications need to be scheduled by the portal administrator.

The following example illustrates the Add Alert Subscription page. Access the Add Alert Subscription page (when an alert has not been defined for this forum, click the Alerts link on the discussion forum homepage or click the Alerts link on the Post Details page).

 Add Alert Subscription page (topic level view)

Use the Add Alert Subscription page to create subscriptions for email alerts for the discussion forum.

Field or Control

Description

Forum

Select this option to subscribe to an email alert at the discussion forum level.

Topic

Select this option to subscribe to an email alert at the discussion topic level.

Note: This option is available only when accessing this page from the Post Details page.

Frequency

Select the notification frequency:

  • Every Day — Select to have an email alert sent to you each day that an update occurs.

  • Once Per Week — Select to have an email alert sent to you once a week during a week in which an update occurs.

    In addition, select the day of the week in the adjacent drop-down list box.

View All My Alert Subscriptions

Click to view the My Alerts page.

Access the Update Alerts Subscription Page (when an alert has already been defined for this forum, click the Alerts link on the discussion forum homepage or click the Alerts link on the Post Details page).

The following example illustrates the Update Alerts Subscription page (topic level).

 Update Alerts Subscription page (topic level)

Use the Update Alerts Subscription page to update subscriptions for email alerts for the discussion forum.

Field or Control

Description

Forum

Select this option to subscribe to an email alert at the discussion forum level.

Topic

Select this option to subscribe to an email alert at the discussion topic level.

Note: This option is available only when accessing this page from the topic level within the forum.

Frequency

Select the notification frequency:

  • Every Day — Select to have an email alert sent to you each day that an update occurs.

  • Once Per Week — Select to have an email alert sent to you once a week during a week in which a update occurs.

    In addition, select the day of the week in the adjacent drop-down list box.

View All My Alert Subscriptions

Click to view the My Alerts page.

The following example illustrates the Notify Members page. Access the Notify Members page (click the Notify button on the Post Details page).

 Notify Members page

Use the Notify Members page to compose and send an email message to discussion forum participants. The To field is automatically populated with addresses for all members of the discussion forum who have defined an email address in their system profile.

Note: The email will contain a link to the discussion forum. Only members of the discussion forum will be able to access the forum through the link.

Field or Control

Description

To

Enter additional email addresses for forum participants separated by commas.

Subject

Enter a subject for the email.

Message

Enter the message text for your email.

Notify

Click to send the notification.