Using Participant Profiles and Organization Charts

This chapter provides an overview of using participant profiles and discusses how to:

Click to jump to parent topicUnderstanding Using Participant Profiles

Your ability to view and edit attribute information on a participant profile depends on one or more parameters. The following list describes the parameters that can affect view and edit privileges according to the type of user accessing a participant profile.

For example, the following diagram illustrates the way the MANAGER attribute is rendered for viewing and editing on an EMPLOYEE profile by these user types.

Profile attribute view and edit rendering based on user type

See Understanding Participant Profiles.

Click to jump to parent topicMaintaining Your Participant Profile

In this section, we discuss how to set up and maintain your participant profile.

Click to jump to top of pageClick to jump to parent topicPage Used to Maintain Your Participant Profile

Page Name

Object Name

Navigation

Usage

Participant Profile

EPX_PRF_MAIN

Access your participant profile by way of the Resource Finder pagelet or Resource Finder - Advanced Search page.

View information displayed on your profile. Provide values for any user-editable fields.

Click to jump to top of pageClick to jump to parent topicMaintaining Your Profile

Access your participant profile. To do so, use Resource Finder to look up your own profile

Attributes are viewable and editable on your profile depending on a variety of parameters.

See Understanding Using Participant Profiles.

Editable attributes on your profile may have been configured to provide automatic change notification to a profile manager. If you edit such a field, when you save your profile, Resource Finder sends a notification email to the profile manager. The notification email contains information about the attributes you changed, as well as a link to your participant profile.

When the profile manager accesses your profile for review, they are able to view and edit fields for which they have security access. Administrators will generally set viewer security to enable your profile manager to view and edit at least the same fields are you able to view and edit. They can make any necessary adjustments to editable fields. The profile manager is defined at the profile definition level on the Define Notifications page.

See Specifying Profile Managers.

After saving your profile, any changes are visible on your participant profile immediately and exist as live Resource Finder data.

Note. When super users access their own profiles, their view and edit abilities on their profiles are defined by their role as profile owner, rather than their role as super user.

View As

Displays when the individual for which you are viewing a profile belongs to more than one participant type. For example, Paul Jones's participant data defines him as both Employee and Product Expert participants. In the example shown above, you can select Employee to view Paul's contact and organizational information as an employee. You can select Product Expert to view details of Paul's skills and experience as a product expert.

When setting up participant profiles, administrators can choose to spread participant data across multiple targeted profile definitions, rather than create one, possibly large, profile containing every piece of data. These profile definitions may be designed to deliver information about participants as they operate in different roles in an organization.

The XML messages processed by the Data Import Service can specify that a participant is associated with multiple participant types.

See Describing the Resource Finder XML Schema Definition.

The following example displays Paul Jones's profile with him viewed as a product expert participant:

Click to jump to parent topicReviewing Participant Profile Changes

In this section, we discuss how to review participant profile changes about which you have been notified.

Click to jump to top of pageClick to jump to parent topicPage Used to Review Participant Profile Changes

Page Name

Object Name

Navigation

Usage

Participant Profile

EPX_PRF_MAIN

Select the Participant Profile link in the email you received notifying you of changes to a participant profile.

This email is triggered when users save changes to user-editable attributes on their profiles and the attribute has been configured to require your review.

Click to jump to top of pageClick to jump to parent topicReviewing User Edits to Participant Profiles

Access the participant profile change notification email you received.

Editable attributes on profiles can be configured to provide automatic change notification to a profile manager. If such a field is changed by the profile owner, when the profile is saved, Resource Finder sends a notification email to the profile manager. The notification email contains information about the changed attributes, as well as a link to the impacted participant profile.

Click the link to access the modified participant profile.

When you access the modified profile, you are able to view and edit at least the same fields that the profile owner is able to view and edit. You may also be able to view and edit attributes that the profile owner is unable to view and edit.

See Understanding Using Participant Profiles.

Make any necessary adjustments to modified fields. After saving the profile, any changes are visible on the participant profile immediately and exist as live Resource Finder data.

Notification parties for profiles are defined at the profile definition level on the Define Notifications page.

See Specifying Profile Managers.

Note. Attribute changes to participant profiles provided by external data sources do not trigger change notification emails to designated parties and are available as live Resource Finder data without review.

Click to jump to parent topicModifying Participant Profiles Using Super User Access

In this section, we discuss how to modify participant profiles for which you have been given super user update/add access.

Click to jump to top of pageClick to jump to parent topicPage Used to Modify Participant Profiles Using Super User Access

Page Name

Object Name

Navigation

Usage

Participant Profile

EPX_PRF_MAIN

Access a participant profile for which you have been given super user update/add access. Participant profiles can be accessed by way of the Resource Finder pagelet or Resource Finder - Advanced Search page.

View and modify information displayed on a profile for which you have been given super user update/add access.

Click to jump to top of pageClick to jump to parent topicModifying Profiles Using Super User Access

Access a participant profile for which you have been given super user update/add access.

As a super user, you have the ability to edit all attributes on participant profiles within the participant type for which you have been given viewer security access.

See Understanding Using Participant Profiles.

Super users are the only users who have the ability to edit the participant Name field on profiles. This Name field value is the description Resource Finder assigns to the participant ID.

Super user update/add access is defined by participant type on the Participant Types - Specify Add/Update Privileges page.

Click to jump to parent topicNavigating Organization Charts

In this section, we discuss how to use organization charts.

Click to jump to top of pageClick to jump to parent topicPage Used to Navigate Organization Charts

Page Name

Object Name

Navigation

Usage

Participant Profile

EPX_PRF_MAIN

Access a participant profile using the Resource Finder pagelet or Resource Finder - Advanced Search page. The participant's related organization chart is displayed alongside participant profile content.

View the selected participant in a organization chart based on available participant reference attributes.

Click to jump to top of pageClick to jump to parent topicNavigating Organization Charts

Access a participant's organization chart.

Use the View By drop-down list box to select the participant reference attribute on which you want to base the hierarchy of the organization chart. If a default organization chart participant reference value has been defined for your participant type on the Configure Organization Charting page, when you first access your participant profile, the organization chart is displayed according to this participant reference value.

Organization charts are automatically rendered based on connections between different participants, regardless of their type. These connections are made by way of participant references defined for attributes. These participant references are set at the attribute definition level. To be eligible for inclusion in an organization chart for a participant type, these attributes must be defined as a part of the participant type profile.

Note. Organization charts are generated based on active participant type references, even if the participant type references are not displayed on the profile page.

See Configuring Participant References.

Consider the example above. Donna Kingsley's profile contains three attributes that have participant references. They are Company, Department, and Manager. Resource Finder is able to automatically generate organization chart views based on Donna's relationship with each of these participant references. These participant references are available for selection in the View By drop-down list box.

For example, selecting Manager displays Donna in an organization chart based on managers and the participants they manage. Selecting Department displays Donna in an organization chart based on the department in which she works. For example, if the system can detect a hierarchy in which the department fits, it draws a department hierarchy and displays Donna Kingsley within the hierarchy.

See Configuring Organization Charts.