Understanding Tagging in PeopleSoft Interaction Hub
Tagging, also known as social bookmarking, provides the means for you to store, organize, search, and manage content bookmarks in PeopleSoft Interaction Hub. Tagging enables both publishers and consumers of content to classify the material in a way that is meaningful. Moreover, tags are shared with other users, thus benefitting the entire user community. This increases the probability of properly characterizing the content and hence its discovery and use. Tags are also a way to measure which particular topics are of relevance to the user community. Tagging provides for discovery of and navigation to other content that is related through the same tags without the need to hard-code those connections. Thus, tagging is both a means of classifying content and a way of creating ad hoc navigation paths among related items.
PeopleSoft Interaction Hub supports three models for tagging content:
As a feature integrated directly with other PeopleSoft Interaction Hub content types including blogs, collaborative workspaces, content management system items, and discussion forums. Specifically, PeopleSoft Interaction Hub is delivered with the ability for you to tag:
Blogs and blog posts.
Collaborative workspaces, workspace blogs and blog posts, workspace discussion forums and topics, and workspace content.
Content management system items including news articles, managed content, and categorized content.
Discussion forums and topics.
See the remainder of this topic for a discussion of how to use the built-in tagging features of PeopleSoft Interaction Hub.
As the Related Tags related content service that can be added to transaction pages in other PeopleSoft applications.
As a web service for consumption by non-PeopleSoft applications.
For each of these models, the PeopleSoft Interaction Hub database serves as the central tag repository.
In addition, PeopleSoft Interaction Hub provides tag cloud features and a tag browser (search) allowing you to discover content using tags.