Understanding the Related Discussion Service

Using the Related Discussion related content service, you can collaborate to share critical data about a transaction or a transaction instance. Similar to standalone forums in Oracle’s PeopleSoft Interaction Hub, forums in the Related Discussion service also provide a platform that groups can use to discuss topics of interest. Participants can post discussion topics, such as issues, suggestions, or questions, and receive replies and feedback. Discussion forums enable multiple relevant individuals to contribute to the review and resolution of a question.

For example, on a purchase requisition process page, you can discuss all vendors or a specific vendor. In this example, the vendor name or ID could serve as the context of the discussion, meaning that as the you navigate to other POs raised to that vendor, all the discussions pertinent to the vendor can be discovered through a search. The discussion postings can also be discovered through search whenever you choose to create a new requisition for this specific vendor. In this example, the information helps buyers benefit from the collective intelligence gathered on this vendor—in the context of the business process—when and where they need it the most.