Reviewing Survey Results

This topic describes reviewing overall survey responses, individual survey responses and survey status by user.

Page Name

Definition Name

Usage

Survey Summary Page

EO_PE_SV_SUMMARY

Review the survey completion status and the percentage of responses for each survey question.

Survey Summary - Recipients Page

EO_PE_SV_SUMMRYRCP

Review the survey completion status, and the response status for each recipient.

Response Detail Page

EO_PE_SV_RESDTL

View each recipient's response to a survey question.

User Response Page

EO_PE_SV_FILLSVY

View a single user ID's responses to all survey questions.

Contact Information Page

EO_PE_SV_CONTACT

Send an email to the user. Click the User link on the User Response page.

See User Response Page

The Survey Summary component (EO_PE_SV_SUMMARY) displays survey results. It enables you to:

  • View the completion status of a survey.

  • View the response percentages for each question.

  • View the list of recipients who chose a particular response.

  • View individual responses.

Access the Survey Summary page (Portal Administration, Survey, Survey Summary, Survey Summary) as shown below.

This example illustrates the fields and controls on the Survey – Survey Summary page. You can find definitions for the fields and controls later on this page.

Survey Summary page

Survey Status

Field or Control

Description

Completed

Displays the percentage of surveys that have been submitted.

In Progress

Displays the percentage of surveys that have been accessed and saved but have not yet been submitted.

Not Started

Displays the percentage of surveys that have not been accessed and saved.

Completed Survey Results

For each survey question, the system displays the results, distributed by response.

Field or Control

Description

Response

Displays the response description.

Click the response description to access the Response Detail page, where you can view the list of all individuals (user IDs), if any, who chose this response.

% Responded

Displays the percentage of recipients that responded with this answer.

Expected

If this response meets the expected results criteria, this field displays Yes, otherwise it displays No.This is based on the expected results defined for this survey.

See Survey Setup Page.

Access the Response Detail page (click the link for the response on the Survey Summary page) as shown below.

The following example illustrates the Response Detail page.

Response Detail page

This page lists all users who responded to the survey question with a particular answer.

Click a user ID to access the User Response page, where you can review the user's response to all survey questions.

Access the Survey Summary - Recipients page (Portal Administration, Survey, Survey Summary, Recipients) as shown below.

The following example illustrates the Survey Summary - Recipients page.

Survey Summary - Recipients page

Survey Status

This group box details the current status of the survey.

See Survey Summary Page.

Status

Field or Control

Description

User ID

Displays the recipient's user ID.

Click to access the User Response page, where you can view the user's responses to every survey question.

Status

Displays the survey completion state for the user. Values are: Not Started, In Progress, and Completed.

The following example illustrates the User Response page. Access the User Response page (click the link for the user ID on the Recipients page) as shown below.

User Response page

This page lists the user's current responses to each question. Click the user ID description to access the Contact Information page for this individual, and send the individual an email.