Delivered Related Content Services
PeopleTools also provides service definitions for the PeopleSoft Interaction Hub related content services. This section discusses the:
Related Discussion service.
Related Links service.
Related Tags service.
These related content services provide PeopleSoft Interaction Hub features on PeopleSoft application pages. While the service definitions are provided in PeopleTools, an installed and configured PeopleSoft Interaction Hub database is required to store and service the service data.
Using the Related Discussion related content service, you can collaborate to share critical data about a transaction or a transaction instance. Similar to standalone forums in the Oracle PeopleSoft Interaction Hub, forums in the Related Discussion service also provide a platform that groups can use to discuss topics of interest. Participants can post discussion topics, such as issues, suggestions, or questions, and receive replies and feedback. Discussion forums enable multiple affected individuals to contribute to the review and resolution of a question.
The Related Links related content service enables you to associate links and add file attachments to relevant information for the current transaction instance or for all instances in a transaction. These links are available to all users of the transaction, and they provide easy access to information that is relevant to executing the process. Users can link to content residing in PeopleSoft Interaction Hub (blogs, discussions, or collaborative workspaces) or external URLs. In addition, the Related Links service enables users to create a new workspace and to link that workspace to a transaction.
The Related Tags related content service enables you to create user-specified tags for a current transaction instance. You can characterize and bookmark these transactional or business objects with terminology of your choosing, providing easy access as well as collaborative classification of the transaction.