Setting Up Twilio Integration

By integrating with Twilio, PeopleSoft Candidate Gateway provides an option to send text messages to the applicants. Based on the consent of the applicant and the text configuration defined at the site setup, applicants receive the text messages on their verified phone numbers.

Note: Organizations need to work directly with Twilio to setup the account that will be used to send the text message. For more information, see www.twilio.com

This topic discusses on the setup required for Twilio integration.

Use the Twilio Setup page (HRS_TWILIO_INST) for Twilio integration.

Note: The text message configuration at the Site Setup can be completed only after Twilio account configuration.

Navigation:

Set Up HCM > Product Related > Recruiting > Integration > Twilio

This example illustrates the Twilio Setup page.

Twilio Setup

Field or Control

Description

Twilio Account Name

Enter the Twilio Account Name. This will be the registered e-mail address.

Twilio Account ID and Authorization token

Enter the Twilio Account ID and Authorization token.

Twilio uses two credentials to determine which project an API request is coming from. The Account ID acts as a user name, and the Authorization token acts as a password.

From Phone Number

Enter the phone number. Applicants receive text messages from the phone number specified in this field.

Once you save the changes, navigate to the Site Set Up page for text configuration. For more information, see Text Message Page.