This chapter provides an overview of the of the self service application and discusses how to:
Accept, decline, and reduce awards.
Use administrative requests.
Manage batch processing.
Use administrative self service inquiry pages.
View self service inquiry pages by aid year or award period.
View student self service pages by aid year.
View student self service pages by award period.
Students can view their financial aid data by aid year or award period, and accept, decline and reduce awards. If your institution enters Aid Year in the View Summary By field on the Self Service Options page, the system displays data based on the aid year. If your institution enters Award Period in the View Summary By field on the Self Service Options page, the system displays the data by award period.
PeopleSoft Self Service provides two ways for students to access their financial aid data. To view financial aid, students can navigate to Self Service, Campus Finances, View Financial Aid or Self Service, Student Center and click the View Financial Aid link in the Finances group box on the Student Center page.
To accept and decline awards, students can navigate to Self Service, Campus Finances, Accept/Decline Awards or Self Service, Student Center and click the Accept/Decline Awards link in the Finances group box on the Student Center page.
See Also
Setting Up Self Service Inquiry Options
This section discusses how students:
Select an aid year.
Accept, decline, and reduce awards using self service.
View award detail.
Page Name |
Object Name |
Navigation |
Usage |
SS_FA_AWD_AY_SEL |
Self Service, Campus Finances, View Financial Aid, Select Aid Year to View |
Access award acknowledgment for a particular aid year. |
|
SS_FA_AWD_ACK |
Self Service, Campus Finances, Accept/Decline Awards, Financial Aid – Award Package |
Accept, decline, and reduce awards. |
|
SS_FA_AWD_DTL |
Click the Award link on the Financial Aid – Award Package page. |
View scheduled disbursements by term. Displays the type of award, date, term, and award amount. |
Access the Financial Aid – Select Aid Year to View page.
The system displays all aid year/institution combinations for which the student is in attendance. If the student is in attendance at more than one institution, you will not be able to restrict the view to a single institution or aid year.
If total aid is greater than zero and the Print option does not equal Print, the link for that year is disabled, and the system displays, "Award access not available." instead of the aid year description. If the Allow Access check box is clear on the Self Service Options page, the system displays, "No self service access for this aid year." instead of the aid year description. If the Award Access check box is clear on the Financial Aid Status page for this student, the system displays "Award not available."
The student selects the aid year for which he wants to accept, reduce, or decline awards. If you selected the Print Letter Option to Print in setup, the system displays all non-canceled awards for the student for the selected aid year.
If a student declines all of the awards and subsequently attempts to access self service award acknowledgment, the system does not activate the aid year for which the student declined all of the awards.
Access the Financial Aid – Award Package page.
The first time the student accesses the Financial Aid - Award Package page, the system displays the status of the package as New Package. If there is no history of self service activity at this point, the system does not display a Previous Transactions link. However, if a student has submitted an award acknowledgment prior to this entry, the system displays an active Previous Transactions link.
The system displays the most current award package and a corresponding status. The date/time field displays the last time the award package was updated. Anytime there is access or action taken against the award data, the system initiates a date and time stamp.
To ensure the integrity of self service processing, the system applies the following rules:
An award with a disbursed balance greater than zero cannot be adjusted during self service activity. However, a student can modify awards with an authorized balance greater than zero.
If the FA Item Type self service action setup is specified as a reduction, the student can reduce awards in self service. In addition, as long as you have set up the Item Type reduction, there is no restriction to reduce awards with the following attributes: Professional Judgment, Need Override, Override, or Lock Flag based on FA Item Type self service action setup.
If an award uses a custom split, a student can accept or decline the award, but cannot reduce the amount.
A student cannot select both the Accept and Decline check boxes at the same time. The system clears or cancels one action or the other.
A student cannot increase the award amount above the offered amount.
A student cannot decline or reduce a loan award amount if the loan is in transmit status. In other words, students cannot adjust loans in transit.
When certain setup inconsistencies or data integrity conditions are encountered, the system may return a Rejected or Needs Review status. Changes are not posted. Further activity is suspended, and the student is instructed to meet with the financial aid counselor.
A counselor must re-offer a previously declined award before the student can accept the award.
A student cannot reduce the accept amount down to zero. Instead, the student must decline the award.
If the loan award allows for reductions based on the FA Item Type self service action setup, the system ensures that the Offered amount and the Accepted amount are the same once the award is processed.
The treatment of Subsidized /Unsubsidized Loan Relationship:
A student can accept both the SUB and UNSUB.
A student can accept the SUB and reduce the UNSUB.
A student can accept the SUB and decline the UNSUB.
A student cannot reduce the SUB and accept the UNSUB.
A student cannot reduce the SUB and reduce the UNSUB.
A student can reduce the SUB and decline the UNSUB.
A student cannot decline the SUB and accept the UNSUB.
A student cannot decline the SUB and reduce the UNSUB.
A student can decline both the SUB and UNSUB simultaneously. The System automatically declines the UNSUB if the SUB is declined.
A student can reduce the SUB when no UNSUB exists.
A student can decline a SUB when no UNSUB exists.
Note. PeopleSoft recommends that you use the user-defined text delivered with this product to define awarding rules and instructions for your students. For example, if a student cannot reduce an award in self service, a clarification as to why the student cannot modify the award will be useful. Examples of user-defined text are “Award is disbursed.” or “Loan is in transit.”
Last Updated |
Indicates the date and time of the last activity. |
Status |
Note. The processing option you selected on the Awarding Options setup page affects the status. If you select Batch, the outcome is Pending Update until you run the batch process. Once you run the batch process, the outcome can be one of the following: Successful, Successful with Adjustments, Revised Package, Rejected, or Needs Review. If you select Real Time, the outcome is one of the following: Successful, Successful with Adjustments, Rejected, or Needs Review. The values are as follows: Needs Review: Indicates that the system cannot process one of the student's awards. The system does not post the changes. If the system finds errors while processing an award, the result is a Needs Review status. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor. The following conditions are examples of why the results are in Needs Review status.
New Package: Indicates that there is no previous self service activity and that the student is eligible to receive awards. The student can accept, decline, or reduce any or all of the awards that are currently available. Pending Update: Indicates that the student submitted the award acknowledgement. The student can revisit this page to see if the acknowledgement and/or changes are accepted. The student can still make changes in the existing package if the status is Pending Update. The student does not see the revised, reduced, or updated award amounts on the Financial Aid - Disbursement Schedule page until the batch process has been run. Rejected: Indicates that the system cannot process the student's acknowledgment and/or adjustments. The system does not post the changes. If the system detects errors during initialization and setup, the result is a Rejected status. All awards are rejected. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor. Revised Package: Once a student submits an award acknowledgment, this status indicates that the financial aid staff revised the student's financial aid package since the student last submitted a transaction. The student can accept, reduce, or decline any or all of the awards that are currently available. Successful: Indicates that the system successfully processed the acknowledgement and/or changes submitted by the student. Successful with Adjustment:: Indicates that the system successfully processed the student's award acknowledgment, but adjustments to one or more awards were made due to the student reducing an award below the minimum allowable amount. If the student reduced one or more awards below the minimum amount allowed, the system adjusts the awards to the minimum limit amount and returns this status. |
Award |
Click the name of the financial aid award to access the Financial Aid – Award Detail page. The link is only available on non-zero awards |
Category |
Displays the type of financial aid award. The award category is based on the Financial Aid Type field on the FA Item Type 1 setup page. |
Career |
Displays the student's academic career associated with the award. If the student has multiple careers, the system displays all awards from all careers. |
Offered |
Displays the amount offered to the student for this award. |
Accepted |
Displays the amount accepted by the student for this award or auto-accepted by the system as part of the packaging process. If reductions are permitted on the award—FA Item Type Self Service Actions option—then once the student clicks the Accept check box for this award, this field is open and available for reduction. |
Accept |
Select to accept the award. Note. In administrative packaging you can award a student an item type and set it automatically as Offer/Accept. If you set the award to Offer/Accept, the system automatically displays a check mark in the Accept check box on the self service Award Package page. If, for example, an administrator sets a work-study program award to Offer, the system clears the Accept check box giving the student the option to accept the award. |
Decline |
Select to decline the award. Once this is selected, the system reduces the accepted amount to zero and displays the field as display only. If declines are not permitted on this award—FA Item Type Self Service Actions option—this field is not available to the student. |
Example of How the System Does Not Display a Link on a Declined Award
When a student declines one or more awards while other awards are either in offered or accepted status, the system does not display a link for the declined award because there are no scheduled disbursements for that award. In the following example, the student declined the FASS: Work and FASS: Loan awards. These awards do not have a link to the Financial Aid – Award Detail page
accept all |
Click to accept all of the offered awards. |
decline all |
Click to decline all of the offered awards. |
clear all |
Click to clear the Accept and Decline check boxes. |
update totals |
Click to update the totals. |
Submit |
Click to submit award acknowledgment and/or change. When the student clicks the Submit button, they can then select Yes to continue with the submit or No to cancel the submit. Note. The system does not require a student to make changes to the page. If the student clicks Submit without making changes to the package (accepting, declining, or reducing), the system displays the status as Successful in real time processing and Pending Update in batch processing. Note. Unlike administrative packaging where the packaging routine performs extensive edits to ensure the validity of an award, in self service, the system processes awards in passive mode and does not perform any federal edits or evaluate the student for eligibility or need criteria. The system performs a subset of edits on any award that is being reduced. Also, the system adjusts an award that has been reduced below minimum amounts established for the system. |
Request Counselor Action |
This link permits the student to access the Request Counselor Action page to request a change in awarding, a meeting with a financial aid counselor, or to withdraw an aid application. |
Account Inquiry |
This link permits the student to access the Account Summary page to make a payment or view account summary, activity, charges due, payments, and pending financial aid. |
Previous Transactions |
This link permits the student to access the Financial Aid – Previous Transactions page to view sequence, date, time, and status of previous accept or decline transactions. |
Consumer Information |
This link permits the student to access your institution's student information site. This site may reflect awarding rights and responsibilities such as statement of educational purpose, truth-in-lending content, or other financial aid information |
Return to Aid Year Selection |
This link permits the student to return to the Financial Aid – Select Aid Year to View page. |
Entrance Interview Information |
This link permits the student to access your institution's entrance and exit interview site. |
Access the Financial Aid – Award Detail page.
Award |
Displays the name of the financial aid award. |
Category |
Displays the type of financial aid award. An award's category is based on the Financial Aid Type field on the FA Item Type 1 page. |
Disbursement Date |
Displays the scheduled disbursement date. |
Description |
Displays an instructional accounting period. |
Award Amount |
Displays the amount of the award based on award status. If in Offer status, the system displays the offered amount. If in Accept status, it displays the accepted amount. |
Messages |
Displays information about the student's award. The award messages are defined on the Setting Up Award Messages page in administrative packaging. These are linked to the Award Message field on the FA Item Type 3 page. When a student has been awarded this item type, the system displays this award message on the self service Financial Aid – Award Detail page. The system displays other messages if the loan award is in transit status or if the award has been reduced and is pending processing. |
Return to Award Package |
Click to return to the Financial Aid – Award Package page. |
This section provides an overview and discusses how to define administrative requests, known to the student as Request Counselor Action.
Administrative requests refer to any comment or request for action by students regarding their financial aid package. An example of a request can be to increase the total aid package, replace loan awards with scholarships and grants, or cancel the financial aid application. A student can file a request for counselor action without taking any action toward accepting, reducing, or declining all or part of the financial aid package.
The Request Counselor Action link on the Financial Aid – Award Package page takes the student to the data entry page for the administrative request. The system displays the highest sequenced record. If there are no existing requests, or if the highest sequenced request exists with a status of Closed, the system creates a new request for the student. The Request Type defaults to Change Request with a status of Open. The student cannot change the status but can cancel or close the current request. The status remains open until either a counselor or the student closes the request. If a counselor closes the request, the counselor can enter the action taken. If a student closes the request, the system sets the action to None.
If there is an outstanding request with a status of Open or Pending, the system displays the current request to the student. The student can add comments or close the current request. The student can also view prior requests if there is more than one existing request.
Page Name |
Object Name |
Navigation |
Usage |
SS_FA_AWD_REQ |
Click the Request Counselor Action link on the Financial Aid – Award Package page. |
Request a change, meeting, or withdraw aid application. |
Access the Financial Aid – Request Counselor Action page.
Request Type |
Select one of the following options: Change Request: Indicates that the student requests to be repackaged or reviewed based on specified criteria or changed circumstances. Meeting Request: Indicates the student requests a meeting with a counselor. Withdraw Aid Application: Indicates the student requests to cancel his financial aid package due to withdrawing from school. |
New Request |
The system creates a new request if there are no existing requests or if the highest sequenced request exists with a status of Closed. |
Last Updated |
Indicates date and time of last activity. Tracks creation of and updates to the request. |
Append Comments |
Enter details about the request. |
Cancel Request |
Click to cancel an existing request. |
Return to Award Package |
Click to return to the Financial Aid – Award Package page. |
Return to Aid Year Selection |
Click to return to the Financial Aid – Select Aid Year to View page. |
This section provides an overview and discusses how to process self service awards.
If you selected batch processing on the Awarding Options setup page, you must run batch processing to update the Pending Update status of the student's package. When you run the batch process, and if no errors are detected while processing the student's transaction, the system posts the data from the staging tables to the real award tables in the database. When the student returns to the Award Package page, the outcome of the batch process results in one of the following statuses: Successful, Successful with Adjustments, Revised Package, Rejected, or Needs Review. The student may need to meet with a financial aid counselor if the status is either Rejected or Needs Review. Consequently, the administrator must determine why the status is either Needs Review or Rejected, fix the condition, re-award the student as necessary, and rerun the batch process. If the status is Revised Package, the student may need to re-submit his changes.
If you set the Background Errors Allowed field to 1 or some other integer amount on the Financial Aid Defaults page (Design Student Administration, Design Financial Aid1, Setup F-K, Installation Defaults-Fin Aid), the system ends the batch process when it encounters a single student or multiple students who receive either a Needs Review or Rejected status based on the tolerance.
Page Name |
Object Name |
Navigation |
Usage |
RUNCTL_FA_SS_AWARD |
Financial Aid, Awards, Self Service Awarding, Post Self Service Awards |
Update self service award tables. |
Access the Self Service Batch Process page.
Click Run to run the FAPPKSSB process.
This section discusses how to:
Use self service activity.
View self service awarding activity detail.
Remove a student in needs review or rejected status.
View self service batch summary.
View self service awarding batch detail.
View rejected or needs review self service awarding activity detail.
View self service awarding batch error.
View self service requests.
View self service by status.
Page Name |
Object Name |
Navigation |
Usage |
FA_SS_AWD_ACT_INQ |
Financial Aid, Awards, Self Service Awarding, View Self Service Activity, Self Service Activity |
Identify sequential outcomes of submit activity that occurred in the student's self service record. |
|
FA_SS_AWD_INQ_SEC |
Click the link below the Date/Time field on the Self Service Activity page. |
View submitted awards and the award status for each career's awards. Used for historical or audit purposes. |
|
FA_SS_BATCH_INQ |
Financial Aid, Awards, Self Service Awarding, View Batch Summary, Self Service Batch Summary |
View the total number of students processed in a batch and a breakdown of the number of students processed by self service status |
|
FA_SS_BATCH_DTL1 |
Click the numeric link with the corresponding status on the Self Service Batch Summary page |
View self service awarding batch detail. |
|
FA_SS_AWD_INQ_SEC2 |
Click the student ID link on the Self Service Awarding Batch Detail page. |
View a specific student's self service awarding activity detail as part of a batch run. |
|
FA_SS_BATCH_ERROR |
Click the Error Code link on the Self Service Awarding Batch Detail page. |
View the error code with the corresponding message. |
|
FA_SS_AWD_REQ_INQ |
Financial Aid, Awards, Self Service Awarding, View Self Service Requests, Request Counselor Action |
Used by financial aid personnel to process the administrative requests submitted by the students. |
|
FA_SS_AWD_ACT_INQ |
Financial Aid, Awards, Self Service Awarding, View Self Service Status, Self Service Activity by Status |
Identify students by self service status for which additional action might be warranted. |
Access the Self Service Activity page.
Sequence |
Indicates the chronological order of the student's self service activity. You can update the student's self service status using the Status field that corresponds with the highest sequence. For example, if the status is Needs Review or Rejected, fix the underlying problem, repackage as necessary, and change the status. |
Date/Time |
Displays the date and time of the self service action. Click a link to access the Self Service Awarding Activity Detail page. |
Status |
Note. The processing option you selected on the Awarding Options setup page affects the status. If you select Batch, the outcome is Pending Update until you run the batch process. Once you run the batch process, the outcome can be one of the following: Successful, Successful w/Adjustments, Revised Package, Rejected, or Needs Review. If you select Real Time, the outcome is one of the following: Successful, Successful with Adjustments, Rejected, or Needs Review. The values are as follows: Needs Review: Indicates that the system cannot process one of the student's awards. The system does not post the changes. If the system finds errors while processing an award, the result is a Needs Review status. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor. New Package: Indicates that there is no previous self service activity and that the student is eligible to receive awards. The student can accept, decline, or reduce any or all of the awards that are currently available. Pending Update: Indicates that the student submitted the award acknowledgement. The student can revisit this page to see if the acknowledgement and/or changes are accepted. The student can still make changes in his existing package if the status is Pending Update. The student does not see the revised, reduced, or updated award amounts on the Financial Aid - Disbursement Schedule page until the batch process has been run. Rejected: Indicates that the system cannot process the student's acknowledgment and/or adjustments. The system does not post the changes. If the system detects errors during initialization and setup, the result is a Rejected status. All awards are rejected. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor. Revised Package: Once a student submits an award acknowledgment, this status indicates that the financial aid staff revised the student's financial aid package since the student last submitted a transaction. The student can accept, reduce, or decline any or all of the awards that are currently available. Successful: Indicates that the system successfully processed the acknowledgement and/or changes submitted by the student. Successful with Adjustment: Indicates that the system successfully processed the student's award acknowledgment, but made adjustments to one or more awards as a result of the student reducing an award below the minimum allowable amount. If the student reduced one or more awards below the minimum amount allowed, the system adjusts the awards to the minimum amount and returns this status. |
Access the Self Service Awarding Activity Detail page.
Use this page to view a student's award amounts and award statuses that resulted from a self service award acknowledgment submission.
If the system encountered an error during real time processing, the Error link is available next to the status for the award that did not pass validation or posting. When you click the link, the system displays the message text for the error code.
If the self service transaction resulted in a Needs Review or Rejected status, access the Self Service Activity page. You will notice that you can update the status for the most current transaction. If you are processing in real time, click the date/time stamp to view the Activity Detail page. If available, click Error to determine why the system set the status to Needs Review or Rejected.
If the error was caused by setup data, adjust the setup data and set the status to Pending Update on the Self Service Activity page. Instruct the student to submit the acknowledgement again.
If the error was caused by award edits or the error link is unavailable, you will need to repackage the student. This sets the self service status to Revised Package the next time the student accesses the self service page. Instruct the student to submit the acknowledgement again.
If you are processing in batch mode, access the Batch Summary page. From there, click the numeric link to access students with a Rejected or Needs Review status. Click the error code link to determine the error. Once you have resolved the problem, access the Self Service Activity page and set the status to Pending Update. You will need to run the batch process again.
Access the Self Service Batch Summary page.
The system stores the date and time the batch process was run as well as the operator ID. It records the number of students processed and the number of students by self service status. You can click the numeric link to identify the students with the corresponding status. If you set the Background Errors Allowed field to 1 on the Financial Aid Defaults page, the system ends the batch process when it encounters a single student who receives either a Needs Review or Rejected status.
The system also stores student IDs for each of the students processed. The sequence number for the corresponding self service activity record (SS_FA_STDNT_HDR) is stored as a cross- reference. The system stores the item type, academic career, and error code that caused the package to fail (Rejected or Needs Review). Once the system detects an error condition, the package is set to Rejected or Needs Review without having to process succeeding awards in the package. If the error is a data setup problem, then the system leaves the item type blank and only populates the error code field. The administrator can review the package that resulted in either the Rejected or Needs Review status.
Access the Self Service Awarding Batch Detail page.
Access the Self Service Awarding Batch Activity Detail page.
Access the Self Service Awarding Batch Error page.
Use this page to view the error code with the corresponding message.
Access the Administrative Requests page.
Use this page to process administrative requests submitted by the student.
Seq Nbr(sequence number) |
Indicates the chronological order of the student's self service activity. |
Request Type |
Indicates the student requested one of the following: Change Request, Meeting Request, or Withdraw Application. |
User ID |
Indicates the person who performed the action. |
Status |
Select one of the following options: Canceled, Closed, Open, Pending, or Updated. |
Action Taken |
Select one of the following options: Cancel Aid, Meeting, No Action, or Repackage. |
You can access Self Service Activity by specifying a particular status in the search dialogue page. The system lists all students with the current transaction status that you requested. Select the student you want to review.
Access the Self Service Activity by Status page.
Click the link below the Date/Time field to view the Self Service Awarding Activity Detail page.
This section provides an overview and discusses how to:
Select an aid year to view.
View financial aid eligibility by aid year.
View estimated financial aid budget by aid year.
View expected family contribution by aid year.
Select a career to view by aid year.
View a detailed summary of financial aid by aid year.
View loan application information by aid year.
View financial aid loan status information by aid year.
View declined awards by aid year.
View canceled awards by aid year.
View scheduled disbursements by aid year.
In the financial aid self service inquiry pages, students can view their financial aid data by aid year or award period. If your institution enters Aid Year in the View Data By field on the Inquiry Options page, the system displays data based on the aid year. If your institution enters Award Period in the View Data By field on the Inquiry Options page, the system displays the data by award period.
See Also
Understanding Self Service for Financial Aid
Page Name |
Object Name |
Navigation |
Usage |
SS_FA_AWD_AY_SEL |
Self Service, Campus Finances, View Financial Aid, Financial Aid – Select Aid Year to View |
Select an aid year to view. |
|
SS_FA_AWD_SUMM_ALL |
Click the Aid Year link on the Financial Aid – Select Aid Year to View page |
View a detailed summary of financial aid by aid year. This includes the type of award and the offered and accepted amounts for the aid year and terms within the aid year. |
|
SS_FA_AY_SUMMARY |
Click the Financial Aid Eligibilitylink on the Financial Aid – Award Summary page. |
View financial aid eligibility by aid year. This includes estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need. |
|
SS_FA_COA |
Click the Estimated Financial Aid Budget amount link on the Financial Aid - Financial Aid Eligibility page. |
View estimated financial aid budget by aid year. |
|
SS_FA_EFC_SUMMARY |
Click the Expected Family Contribution amount link on the Financial Aid – Financial Aid Eligibility page. |
View expected family contribution by aid year for both parent and student. |
|
SS_FA_AY_CAR_SEL |
Click the Total Aid amount link on the Financial Aid - Financial Aid Eligibility page. |
Select a career to view by aid year. |
|
SS_FA_LOAN_DETAIL |
Click the Loan Application Information link on the Financial Aid - Award Summary page. |
View loan application information. This includes loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available. |
|
SS_FA_AWD_ALL_CD |
Click the View Declined Awards link on the Financial Aid - Award Summary page. |
View declined awards by aid year. This view is available if your institution entered Aid Year in the View Summary By field on the Self Service Options page. |
|
SS_FA_AWD_ALL_CD |
Click the View Canceled Awards link on the Financial Aid - Award Summary page |
View canceled awards by aid year. This view is available if your institution entered Aid Year in the View Summary By field on the Self Service Options page. |
|
SS_FA_AWD_TERM_DTL |
Click the View Scheduled Disbursement Dates link for the term in the scroll area on the Financial Aid - Award Summary page. |
View scheduled disbursements by term. This includes the type of award, the accepted amount, the fee, the net amount, and the scheduled disbursement dates for a particular term. |
Access the Financial Aid - Select Aid Year to View page.
The system displays all the aid years for which the student has been aid year activated on this page. If the estimated financial aid budget, expected family contribution, and total aid amounts for an aid year are all zero, the link for that year is disabled, and the system displays, "No financial aid data available." instead of the aid year description. If the self service options for an aid year have not been set up, the link for that year is disabled, and the system displays, "Aid Year not set up for self service." instead of the aid year description.
If the Allow Access check box is clear on the self service options page, the system displays, "No self service access for this aid year." If the Inquiry Access check box is clear on the Financial Aid Status page for this student, the system displays "Inquiry access denied."
Students select the aid year they want to view. If students have aid for more than one career in the aid year or award period, this link takes them to the Financial Aid - Select Career to View page; otherwise, it goes directly to the Financial Aid - Award Summary page.
Note. If a student does not have awards or if the Award Detail check box on the Self Service Options page is clear, the system displays the Financial Aid - Self Service Links page.
Access the Financial Aid – Award Summary page.
Loan Details |
Click to access the Financial Aid – Loan Application Information page to view loan status, loan amount, loan fee, net amount, and activity date. |
Financial Aid Eligibility |
Click to access the Financial Aid – Financial Aid Eligibility page to view estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need. The name of this link is user-defined. |
ACCEPT/DECLINE AWARDS |
Click to access the Financial Aid – Award Package page to accept, decline, clear, or update totals. The student can accept or decline any or all of the awards that are currently available. |
View Scheduled Disbursement Dates |
Click to access the Financial Aid — Scheduled Disbursements page to view the type of award, the accepted amount, the fee, the net amount, and scheduled disbursement date. If a term includes only awards that are not disbursed through PeopleSoft Student Financials (Work-Study, for example), the Term Detail link is disabled because there are no scheduled disbursements. |
Access the Financial Aid - Financial Aid Eligibility page.
Note. The title of this page, as well as the text of the link leading to it, comes from the Summary Link Label on the Self Service Options page.
Estimated Financial Aid Budget |
Click to view the detailed information the system used to determine the student's cost of attendance. If the cost of attendance amount is zero, the link is disabled. |
Expected Family Contribution |
Click to view the parent, student, and total expected contribution. If the expected family contribution amount is zero, the link is disabled. |
Remaining Need |
Note. If this check box is not selected on the Self Service Options page, the system does not display remaining need. |
Return |
Click to return to the Financial Aid – Award Summary page. |
Access the Financial Aid – Estimated Financial Aid Budget page.
Return |
Click to return to the Financial Aid - Financial Aid Eligibility page. Note. If the student accessed this page from the Financial Aid – Award Summary page, the link returns them there. |
Access the Financial Aid - Expected Family Contribution page.
Return |
Click to return to the Financial Aid - Aid Summary page. |
Access the Financial Aid - Select Career to View page.
If the student has financial aid for more than one career in the same aid year or award period, the Total Aid amount link on the Financial Aid - Aid Year Summary page takes them to the Financial Aid - Select Career to View page. This page displays a list of all careers for which the student has aid. When they select a career, the system takes them to the Financial Aid - Award Summary page, where awards for that career are displayed. To select a different career, the student must return to the Select Career to View page.
Access the Financial Aid - Loan Application Information page.
The loan status information comes from the loan origination records in the system and is based on the combination of the process and transmission loan statuses. The values displayed for the different combinations are defined on the Self Service Loan Status setup page. The text below the column headings contains a more detailed description of the loan status.
Return to Award Summary |
Click to return to the Financial Aid - Award Summary page. |
Access the Financial Aid - Declined Awards page.
Return to Award Summary |
Click to return to the Financial Aid - Award Summary page. |
Access the Financial Aid - Scheduled Disbursements page.
Account Inquiry |
Click to access the Account Summary - Summary for All Terms page to view your account information. |
Return to Award Summary |
Click to return to the Financial Aid - Award Summary page. Note. The system displays awards that have been offered but not accepted by the student with a blank disbursement date. |
This section discusses how to:
Select an award period to view.
View financial aid award summary by award period.
View financial aid eligibility by award period.
View estimated financial aid budget by award period.
View expected family contribution by award period.
Select a career to view by award period.
View loan application information by award period.
View financial aid loan status information by award period.
View declined awards by award period.
View canceled awards by award period.
View scheduled disbursements by award period.
View financial aid eligibility by award period.
Page Name |
Object Name |
Navigation |
Usage |
SS_FA_AWD_AY_SEL |
Self Service, Campus Finances, View Financial Aid, Financial Aid – Select Aid Year to View |
Select an award period to view. |
|
SS_FA_AWD_SUMM_PER |
Click the link on the Financial Aid - Select Aid Year to View page designating the aid year they want to view. |
View a detailed summary of financial aid by award period. This includes the type of award and the offered and accepted amounts for the academic year and terms within the award period. |
|
SS_FA_AP_SUMMARY |
Click the Financial Aid Eligibility link on the Financial Aid – Award Summary page. |
View financial aid eligibility by award period. This includes estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need. |
|
SS_FA_COA |
Click the Estimated Financial Aid Budget amount link on the Financial Aid - Financial Aid Eligibility page. |
View estimated financial aid budget by award period. |
|
SS_FA_EFC_BY_AP |
Click the Expected Family Contribution amount link on the Financial Aid - Financial Aid Eligibility page. |
View expected family contribution by award period. This includes both parent and student. |
|
SS_FA_AP_CAR_SEL |
Click the Total Aid amount link on the Financial Aid - Award Period Summary page. |
Select a career to view by award period. |
|
SS_FA_LOAN_DETAIL |
Click the Loan Application Information link on the Financial Aid - Award Summary page. |
View loan application information. This includes loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available. |
|
SS_FA_AWD_PER_CD |
Click the View Declined Awards link on the Financial Aid - Award Summary page. |
View declined awards. This view is available to the student if the institution entered Award Period in the View Summary By field on the Self Service Options page. |
|
SS_FA_AWD_PER_CD |
Click the View Canceled Awards link on the Financial Aid - Award Summary page. |
View canceled awards. This view is available to the student if the institution entered Award Period in the View Summary By field on the Self Service Options page. |
|
SS_FA_AWD_TERM_DTL |
Click the link for the term in the scroll area on the Financial Aid - Award Summary page. |
View scheduled disbursements by term. This includes the type of award, the accepted amount, the fee, the net amount, and the scheduled disbursement dates for a particular term. |
The system uses The Financial Aid - Select Aid Year to View page for both aid year and award period options.
See Also
Viewing Student Self Service Pages by Award Period
Setting Up Self Service Inquiry Options
If the student has awards in only one award period, the system displays the award period that has the awards. If the student has awards in both periods, the system uses the Award Period sorting option from the Self Service options page to determine which period to display first.
Note. The name of the award period comes from the Alternate Text entered on the Self Service options page.
Access the Financial Aid - Award Summary page.
View Summer Term |
Click to view your non-standard period awards. When viewing the non-standard period, this link will read, “View Academic Year”. The text of the link comes from the Alternate Text entered on the Self Service Options page. |
See Also
Viewing a Detailed Summary of Financial Aid by Aid Year
Access the Financial Aid – Financial Aid Eligibility page.
The Financial Aid - Estimated Financial Aid Budget page is the same for both aid year and award period options.
See Also
Viewing Estimated Financial Aid Budget by Aid Year
Access the Financial Aid – Expected Family Contribution page.
Return |
Click to return to the Financial Aid - Award Period Summary page. |
See Also
Viewing Expected Family Contribution by Aid Year
The Financial Aid – Select Career to View page is the same for both aid year and award period options.
See Also
Selecting a Career to View by Aid Year
Students use the Financial Aid - Loan Application Information page to view loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available. The Financial Aid – Loan Application Information page is the same for both aid year and award period options.
See Also
Viewing Loan Application Information by Aid Year
The Financial Aid - Status Information page is the same for both aid year and award period options.
See Also
Viewing Student Self Service Pages by Aid Year
The Financial Aid – Declined Awards page is the same for both aid year and award period options.
See Also
Viewing Declined Awards by Aid Year
The Financial Aid – Scheduled Disbursements page is the same for both aid year and award period.
See Also
Viewing Scheduled Disbursements by Aid Year