Using Self Service Financial Aid

This chapter provides an overview of the of the self service application and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Financial Aid Self Service

Students can view their financial aid data by aid year or award period, and accept, decline and reduce awards. If your institution enters Aid Year in the View Summary By field on the Self Service Options page, the system displays data based on the aid year. If your institution enters Award Period in the View Summary By field on the Self Service Options page, the system displays the data by award period.

PeopleSoft Self Service provides two ways for students to access their financial aid data. To view financial aid, students can navigate to Self Service, Campus Finances, View Financial Aid or Self Service, Student Center and click the View Financial Aid link in the Finances group box on the Student Center page.

To accept and decline awards, students can navigate to Self Service, Campus Finances, Accept/Decline Awards or Self Service, Student Center and click the Accept/Decline Awards link in the Finances group box on the Student Center page.

See Also

Setting Up Self Service Inquiry Options

Click to jump to top of pageClick to jump to parent topicAccepting, Declining, and Reducing Awards

This section discusses how students:

Click to jump to top of pageClick to jump to parent topicPages Used to Accept, Decline, and Reduce Awards

Page Name

Object Name

Navigation

Usage

Financial Aid – Select Aid Year to View

SS_FA_AWD_AY_SEL

Self Service, Campus Finances, View Financial Aid, Select Aid Year to View

Access award acknowledgment for a particular aid year.

Financial Aid – Award Package

SS_FA_AWD_ACK

Self Service, Campus Finances, Accept/Decline Awards, Financial Aid – Award Package

Accept, decline, and reduce awards.

Financial Aid – Award Detail

SS_FA_AWD_DTL

Click the Award link on the Financial Aid – Award Package page.

View scheduled disbursements by term. Displays the type of award, date, term, and award amount.

Click to jump to top of pageClick to jump to parent topicSelecting an Aid Year

Access the Financial Aid – Select Aid Year to View page.

The system displays all aid year/institution combinations for which the student is in attendance. If the student is in attendance at more than one institution, you will not be able to restrict the view to a single institution or aid year.

If total aid is greater than zero and the Print option does not equal Print, the link for that year is disabled, and the system displays, "Award access not available." instead of the aid year description. If the Allow Access check box is clear on the Self Service Options page, the system displays, "No self service access for this aid year." instead of the aid year description. If the Award Access check box is clear on the Financial Aid Status page for this student, the system displays "Award not available."

The student selects the aid year for which he wants to accept, reduce, or decline awards. If you selected the Print Letter Option to Print in setup, the system displays all non-canceled awards for the student for the selected aid year.

If a student declines all of the awards and subsequently attempts to access self service award acknowledgment, the system does not activate the aid year for which the student declined all of the awards.

Click to jump to top of pageClick to jump to parent topicAccepting, Declining, and Reducing Awards Using Self Service

Access the Financial Aid – Award Package page.

The first time the student accesses the Financial Aid - Award Package page, the system displays the status of the package as New Package. If there is no history of self service activity at this point, the system does not display a Previous Transactions link. However, if a student has submitted an award acknowledgment prior to this entry, the system displays an active Previous Transactions link.

The system displays the most current award package and a corresponding status. The date/time field displays the last time the award package was updated. Anytime there is access or action taken against the award data, the system initiates a date and time stamp.

To ensure the integrity of self service processing, the system applies the following rules:

  1. An award with a disbursed balance greater than zero cannot be adjusted during self service activity. However, a student can modify awards with an authorized balance greater than zero.

  2. If the FA Item Type self service action setup is specified as a reduction, the student can reduce awards in self service. In addition, as long as you have set up the Item Type reduction, there is no restriction to reduce awards with the following attributes: Professional Judgment, Need Override, Override, or Lock Flag based on FA Item Type self service action setup.

  3. If an award uses a custom split, a student can accept or decline the award, but cannot reduce the amount.

  4. A student cannot select both the Accept and Decline check boxes at the same time. The system clears or cancels one action or the other.

  5. A student cannot increase the award amount above the offered amount.

  6. A student cannot decline or reduce a loan award amount if the loan is in transmit status. In other words, students cannot adjust loans in transit.

  7. When certain setup inconsistencies or data integrity conditions are encountered, the system may return a Rejected or Needs Review status. Changes are not posted. Further activity is suspended, and the student is instructed to meet with the financial aid counselor.

  8. A counselor must re-offer a previously declined award before the student can accept the award.

  9. A student cannot reduce the accept amount down to zero. Instead, the student must decline the award.

  10. If the loan award allows for reductions based on the FA Item Type self service action setup, the system ensures that the Offered amount and the Accepted amount are the same once the award is processed.

  11. The treatment of Subsidized /Unsubsidized Loan Relationship:

Note. PeopleSoft recommends that you use the user-defined text delivered with this product to define awarding rules and instructions for your students. For example, if a student cannot reduce an award in self service, a clarification as to why the student cannot modify the award will be useful. Examples of user-defined text are “Award is disbursed.” or “Loan is in transit.”

Last Updated

Indicates the date and time of the last activity.

Status

Note. The processing option you selected on the Awarding Options setup page affects the status. If you select Batch, the outcome is Pending Update until you run the batch process. Once you run the batch process, the outcome can be one of the following: Successful, Successful with Adjustments, Revised Package, Rejected, or Needs Review. If you select Real Time, the outcome is one of the following: Successful, Successful with Adjustments, Rejected, or Needs Review.

The values are as follows:

Needs Review: Indicates that the system cannot process one of the student's awards. The system does not post the changes. If the system finds errors while processing an award, the result is a Needs Review status. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor.

The following conditions are examples of why the results are in Needs Review status.

  1. If the fiscal balance is below the submitted accepted or reduced amount

  2. If the disbursement ID of the self service disbursement record does not match the system's disbursement IDs associated with the disbursement plan found in the corresponding award.

  3. If the student reduces an award where the term limit contains cents, but the award remainder rule specifies first or last dollars.

New Package: Indicates that there is no previous self service activity and that the student is eligible to receive awards. The student can accept, decline, or reduce any or all of the awards that are currently available.

Pending Update: Indicates that the student submitted the award acknowledgement. The student can revisit this page to see if the acknowledgement and/or changes are accepted. The student can still make changes in the existing package if the status is Pending Update. The student does not see the revised, reduced, or updated award amounts on the Financial Aid - Disbursement Schedule page until the batch process has been run.

Rejected: Indicates that the system cannot process the student's acknowledgment and/or adjustments. The system does not post the changes. If the system detects errors during initialization and setup, the result is a Rejected status. All awards are rejected. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor.

Revised Package: Once a student submits an award acknowledgment, this status indicates that the financial aid staff revised the student's financial aid package since the student last submitted a transaction. The student can accept, reduce, or decline any or all of the awards that are currently available.

Successful: Indicates that the system successfully processed the acknowledgement and/or changes submitted by the student.

Successful with Adjustment:: Indicates that the system successfully processed the student's award acknowledgment, but adjustments to one or more awards were made due to the student reducing an award below the minimum allowable amount. If the student reduced one or more awards below the minimum amount allowed, the system adjusts the awards to the minimum limit amount and returns this status.

Award

Click the name of the financial aid award to access the Financial Aid – Award Detail page. The link is only available on non-zero awards

Category

Displays the type of financial aid award. The award category is based on the Financial Aid Type field on the FA Item Type 1 setup page.

Career

Displays the student's academic career associated with the award. If the student has multiple careers, the system displays all awards from all careers.

Offered

Displays the amount offered to the student for this award.

Accepted

Displays the amount accepted by the student for this award or auto-accepted by the system as part of the packaging process. If reductions are permitted on the award—FA Item Type Self Service Actions option—then once the student clicks the Accept check box for this award, this field is open and available for reduction.

Accept

Select to accept the award.

Note. In administrative packaging you can award a student an item type and set it automatically as Offer/Accept. If you set the award to Offer/Accept, the system automatically displays a check mark in the Accept check box on the self service Award Package page. If, for example, an administrator sets a work-study program award to Offer, the system clears the Accept check box giving the student the option to accept the award.

Decline

Select to decline the award. Once this is selected, the system reduces the accepted amount to zero and displays the field as display only. If declines are not permitted on this award—FA Item Type Self Service Actions option—this field is not available to the student.

Example of How the System Does Not Display a Link on a Declined Award

When a student declines one or more awards while other awards are either in offered or accepted status, the system does not display a link for the declined award because there are no scheduled disbursements for that award. In the following example, the student declined the FASS: Work and FASS: Loan awards. These awards do not have a link to the Financial Aid – Award Detail page

accept all

Click to accept all of the offered awards.

decline all

Click to decline all of the offered awards.

clear all

Click to clear the Accept and Decline check boxes.

update totals

Click to update the totals.

Submit

Click to submit award acknowledgment and/or change. When the student clicks the Submit button, they can then select Yes to continue with the submit or No to cancel the submit.

Note. The system does not require a student to make changes to the page. If the student clicks Submit without making changes to the package (accepting, declining, or reducing), the system displays the status as Successful in real time processing and Pending Update in batch processing.

Depending on the processing option you defined on the Awarding Options page, the system processes the acknowledgment as follows:

If you set the option to batch processing on the Awarding Options setup page, the system loads the current award package from the real tables to a staging table. It saves the student's activity to the staging table when the student submits an award acknowledgment. The system sets the student's transaction to Pending Update and records the current date and time. When you run the batch process, the system selects all transactions with a Pending Update status for processing. For each student selected, as long as the financial aid package has not been revised since the student submitted the award acknowledgment, the system checks each award in the student's package for any changes. It evaluates changed awards to ensure that award amounts and disbursement balances are correct and reductions do not fall below minimum amounts. The system processes all other awards in passive mode. After the batch validation process is complete, and if no errors were found, the system posts the data to the student's real award tables in the database.

If you set the option to real time, the system loads the current award package from the real award tables to a staging table. It saves the student's activity to the staging table when the student submits an award acknowledgment. The system evaluates the award activity and the resulting changes as it does in batch mode. The process verifies the Accept or Decline amount, and for award reductions, recalculates the scheduled disbursements. When all of the awards in the student's package are processed, and if no errors were found, the system posts the data to the student's real award tables in the database.

Note. Unlike administrative packaging where the packaging routine performs extensive edits to ensure the validity of an award, in self service, the system processes awards in passive mode and does not perform any federal edits or evaluate the student for eligibility or need criteria. The system performs a subset of edits on any award that is being reduced. Also, the system adjusts an award that has been reduced below minimum amounts established for the system.

Request Counselor Action

This link permits the student to access the Request Counselor Action page to request a change in awarding, a meeting with a financial aid counselor, or to withdraw an aid application.

Account Inquiry

This link permits the student to access the Account Summary page to make a payment or view account summary, activity, charges due, payments, and pending financial aid.

Previous Transactions

This link permits the student to access the Financial Aid – Previous Transactions page to view sequence, date, time, and status of previous accept or decline transactions.

Consumer Information

This link permits the student to access your institution's student information site. This site may reflect awarding rights and responsibilities such as statement of educational purpose, truth-in-lending content, or other financial aid information

Return to Aid Year Selection

This link permits the student to return to the Financial Aid – Select Aid Year to View page.

Entrance Interview Information

This link permits the student to access your institution's entrance and exit interview site.

Click to jump to top of pageClick to jump to parent topicViewing Award Detail

Access the Financial Aid – Award Detail page.

Award

Displays the name of the financial aid award.

Category

Displays the type of financial aid award. An award's category is based on the Financial Aid Type field on the FA Item Type 1 page.

Disbursement Date

Displays the scheduled disbursement date.

Description

Displays an instructional accounting period.

Award Amount

Displays the amount of the award based on award status. If in Offer status, the system displays the offered amount. If in Accept status, it displays the accepted amount.

Messages

Displays information about the student's award. The award messages are defined on the Setting Up Award Messages page in administrative packaging. These are linked to the Award Message field on the FA Item Type 3 page. When a student has been awarded this item type, the system displays this award message on the self service Financial Aid – Award Detail page. The system displays other messages if the loan award is in transit status or if the award has been reduced and is pending processing.

Return to Award Package

Click to return to the Financial Aid – Award Package page.

Click to jump to top of pageClick to jump to parent topicUsing Administrative Requests

This section provides an overview and discusses how to define administrative requests, known to the student as Request Counselor Action.

Click to jump to top of pageClick to jump to parent topicUnderstanding Administrative Requests

Administrative requests refer to any comment or request for action by students regarding their financial aid package. An example of a request can be to increase the total aid package, replace loan awards with scholarships and grants, or cancel the financial aid application. A student can file a request for counselor action without taking any action toward accepting, reducing, or declining all or part of the financial aid package.

The Request Counselor Action link on the Financial Aid – Award Package page takes the student to the data entry page for the administrative request. The system displays the highest sequenced record. If there are no existing requests, or if the highest sequenced request exists with a status of Closed, the system creates a new request for the student. The Request Type defaults to Change Request with a status of Open. The student cannot change the status but can cancel or close the current request. The status remains open until either a counselor or the student closes the request. If a counselor closes the request, the counselor can enter the action taken. If a student closes the request, the system sets the action to None.

If there is an outstanding request with a status of Open or Pending, the system displays the current request to the student. The student can add comments or close the current request. The student can also view prior requests if there is more than one existing request.

Click to jump to top of pageClick to jump to parent topicPage Used to Initiate and Update Administrative Requests

Page Name

Object Name

Navigation

Usage

Financial Aid – Request Counselor Action

SS_FA_AWD_REQ

Click the Request Counselor Action link on the Financial Aid – Award Package page.

Request a change, meeting, or withdraw aid application.

Click to jump to top of pageClick to jump to parent topicDefining Administrative Requests

Access the Financial Aid – Request Counselor Action page.

Request Type

Select one of the following options:

Change Request: Indicates that the student requests to be repackaged or reviewed based on specified criteria or changed circumstances.

Meeting Request: Indicates the student requests a meeting with a counselor.

Withdraw Aid Application: Indicates the student requests to cancel his financial aid package due to withdrawing from school.

New Request

The system creates a new request if there are no existing requests or if the highest sequenced request exists with a status of Closed.

Last Updated

Indicates date and time of last activity. Tracks creation of and updates to the request.

Append Comments

Enter details about the request.

Cancel Request

Click to cancel an existing request.

Return to Award Package

Click to return to the Financial Aid – Award Package page.

Return to Aid Year Selection

Click to return to the Financial Aid – Select Aid Year to View page.

Click to jump to top of pageClick to jump to parent topicManaging Batch Processing

This section provides an overview and discusses how to process self service awards.

Click to jump to top of pageClick to jump to parent topicUnderstanding Managing Batch Processing

If you selected batch processing on the Awarding Options setup page, you must run batch processing to update the Pending Update status of the student's package. When you run the batch process, and if no errors are detected while processing the student's transaction, the system posts the data from the staging tables to the real award tables in the database. When the student returns to the Award Package page, the outcome of the batch process results in one of the following statuses: Successful, Successful with Adjustments, Revised Package, Rejected, or Needs Review. The student may need to meet with a financial aid counselor if the status is either Rejected or Needs Review. Consequently, the administrator must determine why the status is either Needs Review or Rejected, fix the condition, re-award the student as necessary, and rerun the batch process. If the status is Revised Package, the student may need to re-submit his changes.

If you set the Background Errors Allowed field to 1 or some other integer amount on the Financial Aid Defaults page (Design Student Administration, Design Financial Aid1, Setup F-K, Installation Defaults-Fin Aid), the system ends the batch process when it encounters a single student or multiple students who receive either a Needs Review or Rejected status based on the tolerance.

Click to jump to top of pageClick to jump to parent topicPage Used to Process Batch Self Service

Page Name

Object Name

Navigation

Usage

Self Service Batch Process

RUNCTL_FA_SS_AWARD

Financial Aid, Awards, Self Service Awarding, Post Self Service Awards

Update self service award tables.

Click to jump to top of pageClick to jump to parent topicProcessing Self Service Awards

Access the Self Service Batch Process page.

Click Run to run the FAPPKSSB process.

Click to jump to top of pageClick to jump to parent topicUsing Administrative Self Service Inquiry Pages

This section discusses how to:

Click to jump to top of pageClick to jump to parent topicPages Used to View Administrative Self Service Activity

Page Name

Object Name

Navigation

Usage

Self Service Activity

FA_SS_AWD_ACT_INQ

Financial Aid, Awards, Self Service Awarding, View Self Service Activity, Self Service Activity

Identify sequential outcomes of submit activity that occurred in the student's self service record.

Self Service Awarding Activity Detail

FA_SS_AWD_INQ_SEC

Click the link below the Date/Time field on the Self Service Activity page.

View submitted awards and the award status for each career's awards. Used for historical or audit purposes.

Self Service Batch Summary

FA_SS_BATCH_INQ

Financial Aid, Awards, Self Service Awarding, View Batch Summary, Self Service Batch Summary

View the total number of students processed in a batch and a breakdown of the number of students processed by self service status

Self Service Awarding Batch Detail

FA_SS_BATCH_DTL1

Click the numeric link with the corresponding status on the Self Service Batch Summary page

View self service awarding batch detail.

Self Service Awarding Batch Activity Detail

FA_SS_AWD_INQ_SEC2

Click the student ID link on the Self Service Awarding Batch Detail page.

View a specific student's self service awarding activity detail as part of a batch run.

Self Service Awarding Batch Error

FA_SS_BATCH_ERROR

Click the Error Code link on the Self Service Awarding Batch Detail page.

View the error code with the corresponding message.

Request Counselor Action

FA_SS_AWD_REQ_INQ

Financial Aid, Awards, Self Service Awarding, View Self Service Requests, Request Counselor Action

Used by financial aid personnel to process the administrative requests submitted by the students.

Self Service Activity by Status

FA_SS_AWD_ACT_INQ

Financial Aid, Awards, Self Service Awarding, View Self Service Status, Self Service Activity by Status

Identify students by self service status for which additional action might be warranted.

Click to jump to top of pageClick to jump to parent topicUsing Self Service Activity

Access the Self Service Activity page.

Sequence

Indicates the chronological order of the student's self service activity. You can update the student's self service status using the Status field that corresponds with the highest sequence. For example, if the status is Needs Review or Rejected, fix the underlying problem, repackage as necessary, and change the status.

Date/Time

Displays the date and time of the self service action.

Click a link to access the Self Service Awarding Activity Detail page.

Status

Note. The processing option you selected on the Awarding Options setup page affects the status. If you select Batch, the outcome is Pending Update until you run the batch process. Once you run the batch process, the outcome can be one of the following: Successful, Successful w/Adjustments, Revised Package, Rejected, or Needs Review. If you select Real Time, the outcome is one of the following: Successful, Successful with Adjustments, Rejected, or Needs Review.

The values are as follows:

Needs Review: Indicates that the system cannot process one of the student's awards. The system does not post the changes. If the system finds errors while processing an award, the result is a Needs Review status. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor.

New Package: Indicates that there is no previous self service activity and that the student is eligible to receive awards. The student can accept, decline, or reduce any or all of the awards that are currently available.

Pending Update: Indicates that the student submitted the award acknowledgement. The student can revisit this page to see if the acknowledgement and/or changes are accepted. The student can still make changes in his existing package if the status is Pending Update. The student does not see the revised, reduced, or updated award amounts on the Financial Aid - Disbursement Schedule page until the batch process has been run.

Rejected: Indicates that the system cannot process the student's acknowledgment and/or adjustments. The system does not post the changes. If the system detects errors during initialization and setup, the result is a Rejected status. All awards are rejected. The system displays the awards as view only and the Accept and Decline check boxes are not available to the student. The student should submit an administrative request to see a financial aid counselor.

Revised Package: Once a student submits an award acknowledgment, this status indicates that the financial aid staff revised the student's financial aid package since the student last submitted a transaction. The student can accept, reduce, or decline any or all of the awards that are currently available.

Successful: Indicates that the system successfully processed the acknowledgement and/or changes submitted by the student.

Successful with Adjustment: Indicates that the system successfully processed the student's award acknowledgment, but made adjustments to one or more awards as a result of the student reducing an award below the minimum allowable amount. If the student reduced one or more awards below the minimum amount allowed, the system adjusts the awards to the minimum amount and returns this status.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Awarding Activity Detail

Access the Self Service Awarding Activity Detail page.

Use this page to view a student's award amounts and award statuses that resulted from a self service award acknowledgment submission.

If the system encountered an error during real time processing, the Error link is available next to the status for the award that did not pass validation or posting. When you click the link, the system displays the message text for the error code.

Click to jump to top of pageClick to jump to parent topicRemoving a Student in Needs Review or Rejected Status

If the self service transaction resulted in a Needs Review or Rejected status, access the Self Service Activity page. You will notice that you can update the status for the most current transaction. If you are processing in real time, click the date/time stamp to view the Activity Detail page. If available, click Error to determine why the system set the status to Needs Review or Rejected.

If the error was caused by setup data, adjust the setup data and set the status to Pending Update on the Self Service Activity page. Instruct the student to submit the acknowledgement again.

If the error was caused by award edits or the error link is unavailable, you will need to repackage the student. This sets the self service status to Revised Package the next time the student accesses the self service page. Instruct the student to submit the acknowledgement again.

If you are processing in batch mode, access the Batch Summary page. From there, click the numeric link to access students with a Rejected or Needs Review status. Click the error code link to determine the error. Once you have resolved the problem, access the Self Service Activity page and set the status to Pending Update. You will need to run the batch process again.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Batch Summary

Access the Self Service Batch Summary page.

The system stores the date and time the batch process was run as well as the operator ID. It records the number of students processed and the number of students by self service status. You can click the numeric link to identify the students with the corresponding status. If you set the Background Errors Allowed field to 1 on the Financial Aid Defaults page, the system ends the batch process when it encounters a single student who receives either a Needs Review or Rejected status.

The system also stores student IDs for each of the students processed. The sequence number for the corresponding self service activity record (SS_FA_STDNT_HDR) is stored as a cross- reference. The system stores the item type, academic career, and error code that caused the package to fail (Rejected or Needs Review). Once the system detects an error condition, the package is set to Rejected or Needs Review without having to process succeeding awards in the package. If the error is a data setup problem, then the system leaves the item type blank and only populates the error code field. The administrator can review the package that resulted in either the Rejected or Needs Review status.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Awarding Batch Detail

Access the Self Service Awarding Batch Detail page.

Click to jump to top of pageClick to jump to parent topicViewing Rejected or Needs Review Self Service Awarding Activity Detail

Access the Self Service Awarding Batch Activity Detail page.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Awarding Batch Error

Access the Self Service Awarding Batch Error page.

Use this page to view the error code with the corresponding message.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Requests

Access the Administrative Requests page.

Use this page to process administrative requests submitted by the student.

Seq Nbr(sequence number)

Indicates the chronological order of the student's self service activity.

Request Type

Indicates the student requested one of the following:

Change Request, Meeting Request, or Withdraw Application.

User ID

Indicates the person who performed the action.

Status

Select one of the following options: Canceled, Closed, Open, Pending, or Updated.

Action Taken

Select one of the following options: Cancel Aid, Meeting, No Action, or Repackage.

Click to jump to top of pageClick to jump to parent topicViewing Self Service Activity by Status

You can access Self Service Activity by specifying a particular status in the search dialogue page. The system lists all students with the current transaction status that you requested. Select the student you want to review.

Access the Self Service Activity by Status page.

Click the link below the Date/Time field to view the Self Service Awarding Activity Detail page.

Click to jump to top of pageClick to jump to parent topicViewing Student Self Service Pages by Aid Year

This section provides an overview and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Viewing Self Service Inquiry Pages by Aid Year or Award Period

In the financial aid self service inquiry pages, students can view their financial aid data by aid year or award period. If your institution enters Aid Year in the View Data By field on the Inquiry Options page, the system displays data based on the aid year. If your institution enters Award Period in the View Data By field on the Inquiry Options page, the system displays the data by award period.

See Also

Understanding Self Service for Financial Aid

Defining Self Service Options

Click to jump to top of pageClick to jump to parent topicPages Used to View Student Self Service Pages by Aid Year

Page Name

Object Name

Navigation

Usage

Financial Aid - Select Aid Year to View

SS_FA_AWD_AY_SEL

Self Service, Campus Finances, View Financial Aid, Financial Aid – Select Aid Year to View

Select an aid year to view.

Financial Aid – Award Summary

SS_FA_AWD_SUMM_ALL

Click the Aid Year link on the Financial Aid – Select Aid Year to View page

View a detailed summary of financial aid by aid year. This includes the type of award and the offered and accepted amounts for the aid year and terms within the aid year.

Financial Aid - Financial Aid Eligibility

SS_FA_AY_SUMMARY

Click the Financial Aid Eligibilitylink on the Financial Aid – Award Summary page.

View financial aid eligibility by aid year. This includes estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need.

Financial Aid – Estimated Financial Aid Budget

SS_FA_COA

Click the Estimated Financial Aid Budget amount link on the Financial Aid - Financial Aid Eligibility page.

View estimated financial aid budget by aid year.

Financial Aid - Expected Family Contribution

SS_FA_EFC_SUMMARY

Click the Expected Family Contribution amount link on the Financial Aid – Financial Aid Eligibility page.

View expected family contribution by aid year for both parent and student.

Financial Aid - Select Career to View

SS_FA_AY_CAR_SEL

Click the Total Aid amount link on the Financial Aid - Financial Aid Eligibility page.

Select a career to view by aid year.

Financial Aid - Loan Application Information

SS_FA_LOAN_DETAIL

Click the Loan Application Information link on the Financial Aid - Award Summary page.

View loan application information. This includes loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available.

Financial Aid - Declined Awards

SS_FA_AWD_ALL_CD

Click the View Declined Awards link on the Financial Aid - Award Summary page.

View declined awards by aid year. This view is available if your institution entered Aid Year in the View Summary By field on the Self Service Options page.

Financial Aid - Canceled Awards

SS_FA_AWD_ALL_CD

Click the View Canceled Awards link on the Financial Aid - Award Summary page

View canceled awards by aid year. This view is available if your institution entered Aid Year in the View Summary By field on the Self Service Options page.

Financial Aid - Scheduled Disbursements

SS_FA_AWD_TERM_DTL

Click the View Scheduled Disbursement Dates link for the term in the scroll area on the Financial Aid - Award Summary page.

View scheduled disbursements by term. This includes the type of award, the accepted amount, the fee, the net amount, and the scheduled disbursement dates for a particular term.

Click to jump to top of pageClick to jump to parent topicSelecting an Aid Year to View

Access the Financial Aid - Select Aid Year to View page.

The system displays all the aid years for which the student has been aid year activated on this page. If the estimated financial aid budget, expected family contribution, and total aid amounts for an aid year are all zero, the link for that year is disabled, and the system displays, "No financial aid data available." instead of the aid year description. If the self service options for an aid year have not been set up, the link for that year is disabled, and the system displays, "Aid Year not set up for self service." instead of the aid year description.

If the Allow Access check box is clear on the self service options page, the system displays, "No self service access for this aid year." If the Inquiry Access check box is clear on the Financial Aid Status page for this student, the system displays "Inquiry access denied."

Students select the aid year they want to view. If students have aid for more than one career in the aid year or award period, this link takes them to the Financial Aid - Select Career to View page; otherwise, it goes directly to the Financial Aid - Award Summary page.

Note. If a student does not have awards or if the Award Detail check box on the Self Service Options page is clear, the system displays the Financial Aid - Self Service Links page.

Click to jump to top of pageClick to jump to parent topicViewing a Detailed Summary of Financial Aid by Aid Year

Access the Financial Aid – Award Summary page.

Loan Details

Click to access the Financial Aid – Loan Application Information page to view loan status, loan amount, loan fee, net amount, and activity date.

Financial Aid Eligibility

Click to access the Financial Aid – Financial Aid Eligibility page to view estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need. The name of this link is user-defined.

ACCEPT/DECLINE AWARDS

Click to access the Financial Aid – Award Package page to accept, decline, clear, or update totals. The student can accept or decline any or all of the awards that are currently available.

View Scheduled Disbursement Dates

Click to access the Financial Aid — Scheduled Disbursements page to view the type of award, the accepted amount, the fee, the net amount, and scheduled disbursement date. If a term includes only awards that are not disbursed through PeopleSoft Student Financials (Work-Study, for example), the Term Detail link is disabled because there are no scheduled disbursements.

Click to jump to top of pageClick to jump to parent topicViewing Financial Aid Eligibility by Aid Year

Access the Financial Aid - Financial Aid Eligibility page.

Note. The title of this page, as well as the text of the link leading to it, comes from the Summary Link Label on the Self Service Options page.

Estimated Financial Aid Budget

Click to view the detailed information the system used to determine the student's cost of attendance. If the cost of attendance amount is zero, the link is disabled.

Expected Family Contribution

Click to view the parent, student, and total expected contribution. If the expected family contribution amount is zero, the link is disabled.

Remaining Need

Note. If this check box is not selected on the Self Service Options page, the system does not display remaining need.

Return

Click to return to the Financial Aid – Award Summary page.

Click to jump to top of pageClick to jump to parent topicViewing Estimated Financial Aid Budget by Aid Year

Access the Financial Aid – Estimated Financial Aid Budget page.

Return

Click to return to the Financial Aid - Financial Aid Eligibility page.

Note. If the student accessed this page from the Financial Aid – Award Summary page, the link returns them there.

Click to jump to top of pageClick to jump to parent topicViewing Expected Family Contribution by Aid Year

Access the Financial Aid - Expected Family Contribution page.

Return

Click to return to the Financial Aid - Aid Summary page.

Click to jump to top of pageClick to jump to parent topicSelecting a Career to View by Aid Year

Access the Financial Aid - Select Career to View page.

If the student has financial aid for more than one career in the same aid year or award period, the Total Aid amount link on the Financial Aid - Aid Year Summary page takes them to the Financial Aid - Select Career to View page. This page displays a list of all careers for which the student has aid. When they select a career, the system takes them to the Financial Aid - Award Summary page, where awards for that career are displayed. To select a different career, the student must return to the Select Career to View page.

Click to jump to top of pageClick to jump to parent topicViewing Loan Application Information by Aid Year

Access the Financial Aid - Loan Application Information page.

The loan status information comes from the loan origination records in the system and is based on the combination of the process and transmission loan statuses. The values displayed for the different combinations are defined on the Self Service Loan Status setup page. The text below the column headings contains a more detailed description of the loan status.

Return to Award Summary

Click to return to the Financial Aid - Award Summary page.

Click to jump to top of pageClick to jump to parent topicViewing Declined Awards by Aid Year

Access the Financial Aid - Declined Awards page.

Return to Award Summary

Click to return to the Financial Aid - Award Summary page.

Click to jump to top of pageClick to jump to parent topicViewing Scheduled Disbursements by Aid Year

Access the Financial Aid - Scheduled Disbursements page.

Account Inquiry

Click to access the Account Summary - Summary for All Terms page to view your account information.

Return to Award Summary

Click to return to the Financial Aid - Award Summary page.

Note. The system displays awards that have been offered but not accepted by the student with a blank disbursement date.

Click to jump to top of pageClick to jump to parent topicViewing Student Self Service Pages by Award Period

This section discusses how to:

Click to jump to top of pageClick to jump to parent topicPages Used to View Student Self Service Pages by Award Period

Page Name

Object Name

Navigation

Usage

Financial Aid - Select Aid Year to View

SS_FA_AWD_AY_SEL

Self Service, Campus Finances, View Financial Aid, Financial Aid – Select Aid Year to View

Select an award period to view.

Financial Aid - Award Summary

SS_FA_AWD_SUMM_PER

Click the link on the Financial Aid - Select Aid Year to View page designating the aid year they want to view.

View a detailed summary of financial aid by award period. This includes the type of award and the offered and accepted amounts for the academic year and terms within the award period.

Financial Aid – Financial Aid Eligibility

SS_FA_AP_SUMMARY

Click the Financial Aid Eligibility link on the Financial Aid – Award Summary page.

View financial aid eligibility by award period. This includes estimated financial aid budget, expected family contribution, estimated need, total aid, and remaining need.

Financial Aid - Estimated Financial Aid Budget

SS_FA_COA

Click the Estimated Financial Aid Budget amount link on the Financial Aid - Financial Aid Eligibility page.

View estimated financial aid budget by award period.

Financial Aid - Expected Family Contribution

SS_FA_EFC_BY_AP

Click the Expected Family Contribution amount link on the Financial Aid - Financial Aid Eligibility page.

View expected family contribution by award period. This includes both parent and student.

Financial Aid - Select Career to View

SS_FA_AP_CAR_SEL

Click the Total Aid amount link on the Financial Aid - Award Period Summary page.

Select a career to view by award period.

Financial Aid - Loan Application Information

SS_FA_LOAN_DETAIL

Click the Loan Application Information link on the Financial Aid - Award Summary page.

View loan application information. This includes loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available.

Financial Aid - Declined Awards

SS_FA_AWD_PER_CD

Click the View Declined Awards link on the Financial Aid - Award Summary page.

View declined awards. This view is available to the student if the institution entered Award Period in the View Summary By field on the Self Service Options page.

Financial Aid - Canceled Awards

SS_FA_AWD_PER_CD

Click the View Canceled Awards link on the Financial Aid - Award Summary page.

View canceled awards. This view is available to the student if the institution entered Award Period in the View Summary By field on the Self Service Options page.

Financial Aid - Scheduled Disbursements

SS_FA_AWD_TERM_DTL

Click the link for the term in the scroll area on the Financial Aid - Award Summary page.

View scheduled disbursements by term. This includes the type of award, the accepted amount, the fee, the net amount, and the scheduled disbursement dates for a particular term.

Click to jump to top of pageClick to jump to parent topicSelecting an Award Period to View

The system uses The Financial Aid - Select Aid Year to View page for both aid year and award period options.

See Also

Viewing Student Self Service Pages by Award Period

Setting Up Self Service Inquiry Options

Click to jump to top of pageClick to jump to parent topicViewing Financial Aid Summary by Award Period

If the student has awards in only one award period, the system displays the award period that has the awards. If the student has awards in both periods, the system uses the Award Period sorting option from the Self Service options page to determine which period to display first.

Note. The name of the award period comes from the Alternate Text entered on the Self Service options page.

Access the Financial Aid - Award Summary page.

View Summer Term

Click to view your non-standard period awards. When viewing the non-standard period, this link will read, “View Academic Year”. The text of the link comes from the Alternate Text entered on the Self Service Options page.

See Also

Viewing a Detailed Summary of Financial Aid by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Financial Aid Eligibility by Award Period

Access the Financial Aid – Financial Aid Eligibility page.

Click to jump to top of pageClick to jump to parent topicViewing Estimated Financial Aid Budget by Award Period

The Financial Aid - Estimated Financial Aid Budget page is the same for both aid year and award period options.

See Also

Viewing Estimated Financial Aid Budget by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Expected Family Contribution by Award Period

Access the Financial Aid – Expected Family Contribution page.

Return

Click to return to the Financial Aid - Award Period Summary page.

See Also

Viewing Expected Family Contribution by Aid Year

Click to jump to top of pageClick to jump to parent topicSelecting a Career to View by Award Period

The Financial Aid – Select Career to View page is the same for both aid year and award period options.

See Also

Selecting a Career to View by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Loan Application Information by Award Period

Students use the Financial Aid - Loan Application Information page to view loan status, loan amount, loan fee, net amount, and activity date. A student must have an originated loan in the system for this information to be available. The Financial Aid – Loan Application Information page is the same for both aid year and award period options.

See Also

Viewing Loan Application Information by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Financial Aid Loan Status Information by Award Period

The Financial Aid - Status Information page is the same for both aid year and award period options.

See Also

Viewing Student Self Service Pages by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Declined Awards by Award Period

The Financial Aid – Declined Awards page is the same for both aid year and award period options.

See Also

Viewing Declined Awards by Aid Year

Click to jump to top of pageClick to jump to parent topicViewing Scheduled Disbursements by Award Period

The Financial Aid – Scheduled Disbursements page is the same for both aid year and award period.

See Also

Viewing Scheduled Disbursements by Aid Year