Making Hosted Credit Card Payments (Classic)
This topic discusses paying invoices using a credit card in a Classic eBill Payment system using the hosted credit card model.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
AR_EBP_PAYCART_WZ1 |
Displays the contents of the payment cart and initiates the payment process. A horizontal navigation is provided for each step in the payment process. |
|
|
Short Pay Reason Page |
SH_PAY_RSN_TBL |
Set up valid reason options that a customer can select when they elect to short pay. The options that you define here are available to customers on the Payment Cart page. See the Short Pay Reason Page for more information. |
|
AR_EBP_PAYCARD_WZ2 |
Initiate the payment process. |
|
|
Payment Amount Detail Page |
AR_EBP_PITM_SEC |
Review details about the invoices for the corresponding amount. See the Payment Amount Detail Pagefor more information. |
|
AR_EBP_PAY_CRCARD |
Accept the default credit card, select another card, or add a new temporary profile before submitting payment. |
|
|
AR_EBP_PAY_CONF |
Review payment results for credit card payment. |
|
|
Credit Card Partial Payments Page |
AR_EBP_PPCC_SEC |
View a list of partial credit card payments for the invoice (available in both hosted and traditional credit card models). See Adding a Credit Card Profile for more information. |
You can make credit card payments in eBill Payment on systems using a hosted credit card implementation.
The Payment Cart displays the following steps for payments made using a credit card on systems using a hosted credit card implementation:
Payment Cart
Make Payment
Payment Confirmation
Payment Results
The Payment Cart and Make Payment steps are the same for the Credit Card payment method in both hosted credit card and traditional credit card systems. However, if you are using the Credit Card payment method in a traditional credit card implementation, you see added information in the Payment Confirmation steps, and the Payment Results step is different.
Compare to the steps for paying by credit card in a traditional credit card system here: Making Traditional Credit Card Payments (Classic).
Note: When the system detects an error in any step, the subsequent steps are locked until the error is fixed.
Use the Payment Cart page (AR_EBP_PAYCART_WZ1) to display and select invoices for payment.
Navigation:
Click the Add to Cart button that is located on pages displaying invoices or click the Payment Cart link from the Menu.
This page is the same for credit card payments in both the hosted and traditional models. See Payment Cart - Step 1 of 4 for the traditional credit card model.
Field or Control |
Description |
|---|---|
Payment Method |
Select Credit Card from the available options. The system uses the payment method that is defined on the My Preferences for eBill Payment page as the default value. |
Invoices in the Cart
Customers can select the corresponding check box for the invoices they want to pay.
Field or Control |
Description |
|---|---|
Payment Date |
The current system date is the default. |
Payment Amount |
The system uses the value in the Customer Balance field as the default for this field. However, the customer can use the PeopleSoft eBill Payment Short Pay feature by overriding this value with an amount that is less than the customer balance. If Customers choose to short pay the invoice, they must select a short pay reason. You set up the short pay reasons on the Short Pay Reason page (SH_PAY_RSN_TBL). The system displays an error message and marks the payment line in error if a customer does not provide a short pay reason. Note: Invoices with negative amounts can be added to the payment cart, but the total Payment Amount cannot be negative. An error message appears if the total Payment Amount for a currency in the cart is negative. |
Currency |
The payments are grouped by currency. |
|
Click the Partial Payment icon to access the Credit Card Partial Payments page (AR_EBP_PPCC_SEC) to view the partial payments done by credit card for that specific invoice. This page is available in both hosted and traditional credit card models. |
Invoice Attachments |
Click to view or add supporting documentation as attachments. |
Note: The fields Invoice Balance and Payment Amount reflect that a partial payment has been made. An invoice is removed from the Payment Cart only when the payment is fully paid.
Use the Make Payment page (AR_EBP_PAYCARD_WZ2) to initiate the payment process.
Navigation:
Click the Next button on the Payment Cart page.
This page is the same for credit card payments in both the hosted and traditional models. See Make Payment - Step 2 of 4 in the traditional credit card model.
Field or Control |
Description |
|---|---|
Payment Method |
Displays the Payment Method used. |
Short Pay Comment |
Enter or modify the text in this field when short paying an invoice. If customers short pay an invoice and enter nothing in this field, the system generates an error message when they attempt to go to the next step. |
Payment Amount |
Click the amount link in this column to access the Make Payment - Payment Amount Detail page (AR_EBP_PITM_SEC), where you can review details about the invoices for the corresponding amount. |
Submit Payment |
Click this button to submit a single payment. To cancel a payment while in the third-party site, click the Cancel button. If a Cancel button is not available on the third-party payment page, return to the PeopleSoft site using the top navigation. |
Payment Amounts by Currency and Payment Date
Field or Control |
Description |
|---|---|
Currency |
Displays payments grouped by currency. |
Payment Date |
Displays the payment date or the default date entered on the Payment Cart page. |
Payment Amount |
Click a payment amount link to navigate to the Payment Amount Detail page, where customers can review details about the invoices for the corresponding amount. |
Use the Payment Confirmation page (AR_EBP_PAY_CRCARD) to accept the default credit card, select another card, or add a new temporary profile before submitting payment.
Navigation:
Click the Next button on the Make Payment - Step 2 of 4 page.
This example illustrates the fields and controls on the Payment Confirmation: Enter Credit Card Info - Step 3 of 4 for a payment using a credit card in a hosted system.
The system uses the default credit card profile. If multiple profiles exist, you can change the profile by clicking the Select Credit Card link to access the Credit Card Selection page (AR_CC_SELECT_SS).
For more information about the Credit Card Information action links, see Managing Credit Card Data Using Action Links.
Use the Payment Results page (AR_EBP_PAY_CONF) to review payment results for credit card payments.
Navigation:
Click the Submit Payment button on the Make Payment page.
This example illustrates the fields and controls on the Payment Results page - Step 4 of 4 for a payment using a credit card in a hosted system.
Important! Upon returning to the PeopleSoft application from the hosted credit card website, you must always click the Save button to save the payment data.
You may need to add a credit card profile in a hosted credit card system that creates a temporary profile before submitting an online credit card transaction. In this case, you must add a credit card profile if none exists in order to complete payment. If the hosted credit card system is set up to create temporary profiles after online credit card transactions, the system creates the temporary profile after a successful credit card transaction.
For more information, see Setting Up Credit Card Options and Groups.
This example illustrates the fields and controls on the Payment Confirmation page with no default credit card profile.
On the Payment Confirmation page, click the Add Credit Card link to transfer to the hosted credit card website to enter credit card information.
The hosted credit card website stores the complete credit card information for payments and sends profile data to the PeopleSoft system.
Important! You must click the Save button on the Payment Confirmation page to commit the profile information to the PeopleSoft system.