This chapter provides an overview of fulfilling work orders from PeopleSoft Maintenance Management and discusses how to:
Plan work order needs using inventory replenishment.
Create a pick plan for work order items.
Issue items to a work order.
PeopleSoft Maintenance Management manages the maintenance and repair of a capitalized asset. Maintenance and repair of an asset may require parts from PeopleSoft Inventory. Work Orders from PeopleSoft Maintenance Management can place demand for items into a PeopleSoft Inventory business unit. Inventory fulfills the work order item using the Fulfill Work Order menu. The fulfillment steps of a work order item are different from the fulfillment flow of a sales order or a material stock request from other demand sources. The process flow is:
A work order is created in PeopleSoft Maintenance Management with items to be fulfilled from inventory. A work order is a document authorizing work to be performed and cost to be incurred. Typically, work orders are generated to dispatch labor and material resources to perform construction tasks and maintenance related activities and to track the associated costs. A work order consists of one or more work order tasks. A task defines an individual activity to be performed. A task includes the labor and material resources needed; including a list of items needed from PeopleSoft Inventory. A task can require various resource types. Inventory items always have the resource type of material. A work order task could also include materials to be purchased using PeopleSoft Purchasing.
If a work order task contains inventory item IDs, then the items are committed to PeopleSoft Inventory based on the inventory commit rule located in PeopleSoft Maintenance Management on the Define Shop-Ship Information page or the Work Order Definition-Integration page. A PeopleSoft Maintenance Management business unit defines the PeopleSoft Inventory business unit to be used for fulfillment. When a work order part is committed to inventory, then the item is placed in the demand fulfillment (IN_DEMAND) table, displayed in the Product/Item Availability page, and used by the Create Replenishment Requests process. A commit for a work order item does not reduce the item's available quantity in the inventory business unit.
When work order parts are committed to PeopleSoft Inventory, they are inserted as demand lines into the IN_DEMAND table with a demand source of WM and a fulfillment state (IN_FULFILL_STATE) of pending. Work order demand lines do not follow the same fulfillment process as demand lines from sales orders or material stock requests. Instead, work order demand lines stay in the pending state during picking. When the work order task is set to a status of completed, then the work order demand line in PeopleSoft Inventory is set to the depleted state. The fulfillment states of unfulfilled, releasable, released, confirmed, and shipped are not used for work order demand lines.
There are two ways to fulfill work orders using PeopleSoft Inventory. The method used depends on the needs of your environment. You can:
Create a pick plan, pick stock from the warehouse based on the pick plan, and then issue the items to the work order.
Issue items to the work order without generating a pick plan.
Once the items are issued from the PeopleSoft Inventory business unit, they can be picked up by a technician or delivered directly to a job site.
Once the work is completed, the technician can return any unused material back to the Inventory business unit.
In order to put an item ID on a work order, the item must be in active, hold, or discontinued status on the Define Item component and, for inventory items, on the Define Business Unit Item component. Staged date items and configured items are not allowed on a work order parts list. PeopleSoft Supply Planning does not recognize items on a work order parts list as a demand source.
A work order inventory schedule row can be pegged to a requisition, purchase order, or interunit transfer. Pegging enables you to secure parts that may be in short supply or special order. Once the parts are received and putaway into the inventory business unit, you can create a pick plan or issue the parts. When pegged quantity is putaway, a notification is sent to the Work Order Contact person. If you plan to peg work order lines, it is important to remember that the open pegged quantity is not available on the Work Order Pick Plan or the Issue to Work Orders component. If there is available quantity in the inventory business unit and you have open pegged quantity on the work order line, then you cannot issue the available quantity to fulfill the pegged quantity. You must first clear the peg between the work order line and the supply source using the Pegging Workbench, then issue the available quantity. For example, if the work order line requires 10 units and you have pegged 6 units, then the Work Order Pick Plan or the Issue to Work Orders component display 4 units to issue.
See Also
The items needed to repair or maintain assets might be stored in your warehouse on a regular basis or only ordered when needed. PeopleSoft replenishment includes the Demand Quantity option to replenish stock based on the outstanding demand from all sources, including work orders. This replenishment method can be defined for the entire inventory business unit or just for specific items within the business unit. Other replenishment options include, static reorder point, EOQ, or minimum/maximum.
See Also
One of the ways to issue items to a work order technician is to generate a pick plan, physically pick the items, and then issue the items to the work order. This section discusses generating the pick plan. The pick plan is an optional step in PeopleSoft Inventory, the use of it depends on your environment. The Work Order Pick Plan process (IN_ALM_PICK ) creates the pick batch ID and allocations, then generates the INS6010 pick plan report. The pick plan can generate the material storage locations to pick from using the directed picking rules, a specific material storage location, or the default shipping location. If the Work Order Pick Plan process errors during processing, use the Release Inventory Locks page to release the records from processing.
When creating the pick plan using the Work Order Pick Plan process, you can:
Create hard allocations to stock at specific material storage locations to fulfill the work order item quantity (push pick plan). If the item is defined as a soft-reserve item, then the item quantity is also soft-reserved at the business unit and item level.
Suggest material storage locations with stock to fulfill the work order item quantity (pull pick plan).
Reprint a previously generated pick plan.
A work order pick plan inserts the pick batch ID and pick line on the work order demand line in the IN_DEMAND table. This enables the user to access these lines on the Issue to Work Orders component when using an Issue Option that includes a pick list. A work order demand line can only be on one pick plan at a time. If you are using work order pick plans, it is important to monitor any remaining unpicked quantities. For example, if you have 20 units for a work order line displayed on the pick plan and you issue only 15 units, then the system needs to be told what to do with the remaining 5 units. The unpicked quantity remains on the pick plan until you issue or clear the quantity on the Issue to Work Orders component.
If the work order's inventory commit rule is to commit when the pick list is created, then only work order items with a scheduled need date within the pick plan's date selection are committed. For example, let's assume a work order contains item ID 10001 with a scheduled need date of today and also item ID 10005 with a scheduled need date of next week. If the work order pick plan is run for a scheduled need date of today, then item ID 10001 is committed to inventory's IN_DEMAND table but not item ID 10005.
See Also
Managing Inventory Table Locks
Page Name |
Object Name |
Navigation |
Usage |
RUN_IN_WO_PICK |
Inventory, Fulfill Work Orders, Create Work Order Pick Plan |
Enter parameters to generate a pick plan for items needed for a work order. |
|
IN_WO_PICK_OPT_SEC |
Select the Report Options link on the Work Order Pick Plan page. |
Define additional options for the report generated by the Work Order Pick Plan process. |
Access the Work Order Pick Plan process page.
Unit |
Enter the PeopleSoft Inventory business unit for generating the pick plan. |
Action |
Defines the action to be taken when generating the pick plan. The options are:
|
Log Unpicked Lines |
Select to assign the pick batch ID to the work order lines (parts) that do not have enough available quantity in the inventory business unit. Inserting the pick batch ID on the IN_DEMAND line enables the user to access these lines on the Issue to Work Orders component when using an Issue Option that includes a pick list. If you selected the Log Unpicked Lines check box when you originally generated the pick list and then you reprinted the pick list using the Action of Regenerate Output:, the unfulfilled demand lines are reported. |
Report Options |
Click to access the Report Options page where you can define the print options for your pick plan. |
These options determine the manner in which the process suggests material storage locations from which to pick stock.
Picking Rules |
Select to use the picking rules defined by the picking algorithm entered in the Location Option field of the Setup Fulfillment-Order Release page or defined for the individual item on the Setup Item Fulfillment page. |
Default Shipping Location |
Select to use the Default Ship Location defined on the Setup Fulfillment-Shipping page or defined for the individual item on the Setup Item Fulfillment-Shipping Options page. |
Specific Location |
Select to define the material storage location in the fields to the right. |
Single Location Only |
Select to have the picking plan suggest only one material storage location for picking each demand line. You must select the Default Shipping Location or the Specific Location option to use this check box. |
To narrow the selection even further, you can release work order parts based on their Schedule Needed Date. This date is located on the Material tab of the Work Order-Schedules: Inventory page. For example, you might want to pick orders whose parts have a schedule needed date of today or through next week. These picking date selections can default from the Order Release Date/Time Select group box of the Setup Fulfillment-Order Release page.
Date Range |
The process includes demand lines needed within the specified From and Thru parameters. For example, you could select work orders for picking that have schedule needed dates between Monday and Wednesday. |
Lead Days |
The process includes demand lines needed on or before today's date, plus the specified picking lead time entered in the Lead Days field. For example, you could select to picking orders needed tomorrow by entering 1 in the Lead Days field.
Note. If the business unit requires closure calendar validation for shipping activities as defined on the Closure Calendar page, and the schedule needed date falls on a defined closure date, the system adds one day for every closed day to the picking lead time to compare against the schedule needed date. Times are not included in these calculations. |
Today |
The process includes demand lines with a schedule needed date of today. |
This group box can limit picking to a subset of the work orders meeting the selection criteria. Use the Select Orders button to retrieve all orders that match the search criteria entered above on this process page, then you can select individual orders to be released. This option is particularly useful when time is short or when you want to reduce the picking workload to small batches that are easily handled by a single picker.
Note. Although you select orders based on work order numbers rather than on specific order schedule lines, only schedules meeting the selection criteria are actually released.
When you save this process page after selecting individual orders in the Work Orders group box, PeopleSoft Inventory automatically assigns a unique pick release ID to the active run control and to each selected demand line. The run control will process only the demand lines associated with this pick release ID. If you do not select individual work orders in this group box, the run control processes all demand lines that meet the selection criteria.
The pick release ID gives you the flexibility to exit and reenter the process page without having to select the orders again. When you click the Select Orders button, the system retrieves any previously selected work orders in addition to those matching the current search criteria. The system assigns any new orders to the same pick release ID that you assigned to the original selections. After you run this run control the system resets the pick release ID to 0. The system also resets the ID for any demand lines that you cancel before running the process.
WO Unit, Shop, Work Order, and Task |
Enter work order selection criteria to narrow the items displayed when the Select Orders button is used. |
Select Orders |
Click this button to open the Work Orders group box where you can select to release a subset of the work orders meeting the selection criteria. |
Sel |
Select the check box for each work order that you want to release. |
Src BU |
Identifies the PeopleSoft Maintenance Management business unit of the work order. |
Access the Report Options page.
The pick plan report always displays the unfulfilled quantity. If the entire quantity cannot be fulfilled, then the work order demand line appears in the unfulfilled section of the report. If the work order demand line can be partially fulfilled, then the unfulfilled quantity is displayed as another row on the pick plan report directly below the quantity that can be fulfilled.
Reporting Options
Picking Plan Only, Location Summary Only, and Picking Plan and Loc Summary (picking plan and location summary) |
Select the version of the picking plan you’re printing. Location summary options are only available when you use the Action of Create Allocations on the Work Order Pick Plan page. You can print a Location Summary report either in addition to or instead of a full Picking Plan report. The Location Summary report sorts the picking plan according to the highest-level sort options and prints the order lines and the item quantity to pick from each material storage location. The layout of the printed report reflects the actual positions of stock to be picked, enabling your personnel to fulfill all orders on the picking plan without revisiting locations. |
Picking Plan Sort Order |
Specify how to sort your picking plan. You can sort by the PeopleSoft Maintenance Management fields of work order ID, work order task, part number, or shop ID. |
New Page |
Select this check box to insert a page break at the sort level. |
New Batch ID |
Select this check box to create a new pick plan ID at the sort level. |
Location Summary Sort |
Specify how to sort your location summary picking plan. For each level, indicate whether a page break should occur at the sort level by selecting the New Page check box. Options are:
|
Print Delivery Instructions |
Select to print delivery instructions on the pick plan. Delivery instructions are defined on the Work Order-Schedules: Inventory page. |
Max Pull Locations |
Indicate the maximum number of material storage locations to include on a pull picking plan or the maximum number of substitute item material storage locations to print on the picking plan. The default value is 6. |
Output Destination
Output Type |
Identify the type of output for your picking plan. Options are Email, File, Printer, Web, Default, Any, or Window. |
Format |
Identify the type of format for your picking plan. Options vary depending on the Output Type chosen. |
Destination |
Enter the directory into which you want to save the picking plan. |
Use the Issue to Work Orders component to issue items from an Inventory business unit to a PeopleSoft Maintenance Management work order. You can issue stock with or without a previously generated pick plan. This component is also used to return stock to an Inventory business unit.
Handling Unpicked Quantities on a Pick Plan
A work order pick plan inserts the pick batch ID and pick line on the work order demand line in the IN_DEMAND table. This enables the user to access these lines on the Issue to Work Orders component when using an Issue Option that includes a pick list. If you are using work order pick plans, it is important to resolve any remaining unpicked or partially picked quantities using the Issue to Work Orders component. For example, if you have 20 units for a work order line displayed on the pick plan and you issue only 15 units, then the system needs to be told what to do with the remaining 5 units. The unpicked quantity remains on the pick plan until you issue or clear the quantity on the Issue to Work Orders component.
Clear any unpicked quantity to relieve the allocation to the material storage location (if any) and remove the pick batch information from the IN_DEMAND line. To clear unpicked quantity:
In the WO Issue Search page, enter the pick batch ID with the Issue Option of With Pick List. Clear the Default Pick Quantity check box. Select the Set Process to Yes and Set Complete to Yes check boxes. Then press Search.
On the WO Issue Location page, all unpicked lines appear with a pick quantity of zero. When you save the page, the system records that you have picked zero quantity for this line, relieves the allocation, and removes the pick batch ID from the IN_DEMAND line.
Returning Items to Inventory from a Work Order Demand Line
Once repairs or maintenance is completed on an asset, extra parts might need to be returned to the Inventory business unit. Use the Issue to Work Orders component to return stock.
Access the WO Issue Search page and select the Return Parts check box. Enter the Work Order ID information and (optionally) the Item ID. Use the Search button to access the WO Issue Location page.
Use the WO Issue Location page to view the quantity originally issued, enter the Return Qty and the materials storage location where the item was returned to. The following rules apply:
You cannot return more than the original quantity issued.
If the material storage location is designated as a single item location, then the item must match.
It the item is defined as an isolate item on the Define Business Unit Item component, then the material storage location can only contain that item ID.
Save the component. The Quantity Issued field is adjusted to display the original issue quantity less the returned quantity.
Note. The system issues a warning if the material storage location has capacity checking turned on and the returned quantity exceeds capacity.
Page Name |
Object Name |
Navigation |
Usage |
IN_WO_ISS_SEARCH |
Inventory, Fulfill Work Orders, Issue to Work Orders, WO Issue Search |
Search for a picking plan or work order to issue parts from the PeopleSoft Inventory business unit. |
|
IN_WO_ISS_LOC |
|
Enter or confirm information to issue stock to a work order; including, the quantity issued, location picked from, and technician. |
|
IN_WO_ISS_SUMMARY |
Inventory, Fulfill Work Orders, Issue to Work Orders, WO Issue Summary |
View all the lines in a work order or pick batch ID. |
Access the WO Issue Search page.
Use this page to search for work order lines that need to be issued. You can select the lines by pick plan, work order, or both.
Unit |
Enter the Inventory business unit issuing the parts. |
WO Unit |
Enter the PeopleSoft Maintenance Management business unit. |
Return Parts |
Select to return parts to the PeopleSoft Inventory business unit when the items were not used in the repair or maintenance of the asset. You must select the order line by work order ID. |
Pick Batch ID |
Select to retrieve a pick plan generated by the Work Order Pick Plan process. |
Work Order ID |
Enter the work order to be retrieved. |
All Tasks |
Select to include all the tasks of a work order in the search criteria. This is the default option used if you have entered a Work Order ID. |
Range of Tasks |
Select to limit the selection to one or more tasks of a single work order. This option is available if you have entered a Work Order ID. Enter the range in the Task and To fields. The To field cannot be less than the Task field. |
Issue Option |
Select a work order with or without a pick plan. The options are:
|
Item ID |
Enter an item ID to limit the search results to only work order tasks with this item. |
Include Fully Issued Parts |
Select this check box to include in the search results any work order items where demand has already been fulfilled. This option is useful if you need to over issue stock. If this check box is not selected, then the search results only include work orders in the IN_DEMAND table where there is still a requirement for parts. |
Default Pick Quantity |
Select to default the pick quantity in the Issue Qty field for all parts on the WO Issue Location page. This check box displays if you select the Issue Option of With Pick List or With or Without Pick List. |
Set Process to Yes |
Select to default the Process check box to on for all parts on the WO Issue Location page. This check box displays if you select the Issue Option of With Pick List or With or Without Pick List. |
Set Complete to Yes |
Select to default the Complete check box to on for all parts on the WO Issue Location page. This check box displays if you select the Issue Option of With Pick List or With or Without Pick List. |
Access the WO Issue Location page.
Issue to Technician and Apply All |
Enter a technician and click the Apply All button to insert the technician name to all the rows displayed in the Parts List group box. The Technician is stored in the TRANSACTION_INV table. If a technician is entered but the Apply All button is not used, then the change is not made. |
Sort By |
Sort the rows in the Parts List group box by item ID, pick batch ID, work order task, work order ID and line, or work order ID. |
Parts List
Displays the search results from the criteria entered on the WO Issue Search page and enables you to enter the issue quantity and material storage location picked for each part. For parts that are on a pick plan, the Pick Batch ID, Pick Line, and Pick Line Complete flag fields are also displayed. The only other fields that are accessible on the Parts List group box for an existing IN_DEMAND row are the Issue To technician, Distribution Type, and the ChartField Overrides link. Insert a new row in this group box to add a new part to the work order task. When adding a new part, you can enter the Task No, Item ID, and the unit of measure for the quantity needed. You cannot insert rows into the Parts List group box if you are returning unused parts to the inventory business unit.
Issue To |
Select a technician that is receiving the part. |
Summary |
Select this link to go to the WO Issue Summary page. |
Distribution Type |
Enter or change the distribution type for cost accounting in PeopleSoft Inventory. The distribution type defaults from the work order. |
ChartField Overrides |
Select to access the ChartField Overrides page to alter ChartFields applied to this part issue. The ChartFields default from the work order. The PeopleSoft Project fields of Project and Activity cannot be changed. |
Quantity Needed |
Displays the quantity available to be issued at this time. This quantity is calculated as follows:
|
Qty to Issue |
Displays the total quantity to issue. Sums the Issue Qty from the rows in the Quantity/Location Information group box. |
Qty to Return |
Enter the quantity to be returned to the inventory business unit. You cannot return more than was originally issued. This amount cannot be negative. This field only applies if you are returning parts to inventory. |
Pick Batch ID and Pick Line |
Displays the pick batch information if this line has been assigned to a pick plan. A pick batch ID and pick line number are inserted into the work order demand line on the IN_DEMAND table when you create pick plan using the Work Order Pick Plan process. A work order demand line can only be on one pick plan at a time. |
Pick Line Complete |
For work order demand lines on a pick plan, select this check box if you are finished picking this line. Selecting this check box will:
|
Quantity/Location Information
Use this scroll area to view or select the materials storage location picked and the quantity issues for the part. If the part was on allocated (push) pick plan, then the materials storage locations with the hard allocation are displayed. You can add rows here to change the pick location of the part.
Storage Location Search |
Click this button to search and select a material storage location for the picked item. This button is available if you have a pull pick plan, no pick plan, or are inserting a new row. |
Container ID |
Enter a container ID instead of a material storage location if you are picking from a container. The proper material storage location for the container is displayed. If you are returning parts to inventory, use this field to enter the container to place the returned stock. |
Lot ID |
Displays if the item ID is lot-controlled. Enter a lot ID for stock issued or returned. If you are returning stock to the inventory business unit, the Look up Lot ID button displays only lot IDs that were previously issued to the work order. |
Serial ID |
Displays if the item ID is serial-controlled. Enter the serial ID or use the Serial ID link to access the Serial ID Entry page where you can enter multiple serial IDs at one time. If you are returning parts to inventory, use this field to enter the serial ID for the returned stock. If you use the Look up Serial ID button on this page or the Serial ID Entry page and you have entered a material storage location first, then the prompt table only displays the serial IDs that exist in the specified location. If you do not enter a material storage location then all Serial IDs for the item in the business unit are displayed. |
UOM |
Displays unit of measure. You can only select a valid stocking UOM. |
Issue Qty |
Enter the item quantity to issue to the work order task at this time. This amount cannot be negative; however, you can issue more or less than the original quantity needed. |
Return Qty |
If returning parts to inventory, enter quantity to be returned. |
Process |
For work order demand lines on a pick plan, select this check box to process the row and issue the quantity to the work order. If this check box is not selected, then the system clears the Issue Qty to indicate that you are not issuing material and any allocations to the line remain. This check box is only available for parts that are on a pick plan. |
Complete |
For work order demand lines on a pick plan, select to indicate that the user has finished picking quantity from this material storage location and any remaining hard-allocated quantity can be un-allocated. The corresponding row in DEMAND_PHYS_INV is deleted when this page is saved. If this check box is not selected, then the pick line remains open. This check box is only available for parts that are on a pick plan. For example, assume you have a pick plan that has hard-allocated 10 units of Item ID 10001 to a specific material storage location. The work order technician indicates that she only needs 8 units. Using this page, you change the issue quantity to 8 units, select the Complete check box and save the page. The system:
However, if you have the same example except the work order technician picks up 8 units and indicates she will come back for the remaining 2 units later. Using this page, you change the issue quantity to 8 units and do not select the Complete check box, then the system:
When the work order technician picks up the additional 2 units, the issue quantity will be 2 units and the Complete check box should be selected. |
The valid combinations of the check boxes of Pick Line Complete, Process, and Complete are:
Pick Line Complete |
Process |
Complete |
Action |
Selected |
Selected |
Selected |
|
Cleared |
Selected |
Selected |
Use this option if there are multiple locations that the pick plan suggested (that is multiple rows in the Quantity/Location Information group box) and you are processing only part of those locations.
|
Cleared |
Selected |
Cleared |
Use this combination to hold the allocation and issue stock multiple times for this work order demand line.
|
Cleared |
Cleared |
Cleared |
No updates occur. |
Access the WO Issue Summary page.
This page displays a summary of the parts issued to a work order using this component.
Qty Requested |
Displays the original scheduled quantity entered on the work order. |
Qty Allocated |
Displays the quantity that is currently hard allocated to a specific material storage location within the inventory business unit. |
Qty Issued |
Displays the total quantity issued for this part to the work order. |
Qty Pegged |
Displays the quantity that has been pegged to incoming supply. If no quantities are pegged, then this column is hidden. |