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Getting Started with PeopleSoft CRM for Higher Education
PeopleSoft CRM for Higher Education Business Process
PeopleSoft CRM for Higher Education Integrations
PeopleSoft CRM for Higher Education Implementation
Recruiting Students
Overview of the Student Recruiting Process
Using Prospective Student Import
Using the Search/Match Capability
Setting Up Search/Match
Manually Creating Suspects and Prospects
Using Leads and Opportunities for Recruiting
Integrating with Campus Solutions
Retaining Students
Understanding Student Retention
Using the Student Status Change Enterprise Integration Point (EIP)
Building Audiences from Student Data
Using Marketing Center Security
Understanding Marketing Center Security
Enabling Marketing Center Security
Defining Marketing Centers
Assigning Marketing Centers
Working with the 360-Degree View
Understanding the 360-Degree View for CRM for Higher Education
Overview of the 360-Degree View for Higher Education
Marketing Center Security and the 360 Degree View
Service Center for Higher Education
Overview of Service Center for Higher Education
The Request to Resolve Process
Understanding Service Center for Higher Education
Populating the CS-Person Profile
Populating the CS-Person Profile
EIP Configurations