Using the HR HelpDesk Manager Home Page
This topic describes the delivered home page for HR HelpDesk managers.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
CR_RC_HR_HELPDESK_MANAGER |
Access a variety of HR HelpDesk actions applicable for managers. |
Use the HR HelpDesk manager home page to access a variety of HR HelpDesk related actions applicable for managers.
Navigation:
In fluid mode, the fluid home appears when you first sign in. You can also access the fluid home by selecting under the main menu or the navigation bar (nav bar).
The default home page title appears at the top of the home page. If the HR HelpDesk home page is not your default home page, tap the title of the default home page and select HR HelpDesk Manager from the list that appears.
This example illustrates the HR HelpDesk Manager home page for the tablet.
This example illustrates the HR HelpDesk manager home page for the smartphone. Action buttons, which appear on the page banner when viewed with a laptop or tablet, are available in the actions list when viewed with a smartphone.
PeopleSoft CRM Tiles on the HR HelpDesk Manager Home Page
The following table describes the tiles on the delivered HR HelpDesk manager home page. The table also identifies navigation paths to equivalent classic pages. These are the menu paths that are replaced by fluid navigation paths due to fluid transactions and conditional navigation when the user is in fluid mode. For more details on this, see Understanding PeopleSoft Fluid User Interface Home Pages
On the home page, users can personalize the tile order.
Use the links in the table to access complete documentation for each action.
Note: Several tiles are not shown on small form factors (phones). The only tiles that are shown on phones small form factors are HRHD Manager Dashboard and HR HelpDesk Center.
|
Tile Name |
Description |
Navigation to Equivalent Classic Pages |
|---|---|---|
|
HRHD Manager Dashboard |
Use the HRHD Manager Dashboard tile to access the HRHD Manager dashboard page. |
Select Classic Home under the main menu. On the page that appears, select HR HelpDesk Manager. You can access the following pagelets:
For more details see Using the PeopleSoft Fluid HR Helpdesk - Manager Analytics |
|
HRHD 360 Degree View |
Use the HRHD 360 Degree View tile to initiate transactions and manage activities that relate to the HR data for workers or persons of interest. |
Select Classic Home under the main menu. On the page that appears, select Worker 360 Degree View. |
|
HR HelpDesk Center |
Use the HR HelpDesk Center tile to access the HR HelpDesk Center page. For more details see HR HelpDesk Center Fluid Page |
Select Classic Home under the main menu. On the page that appears, select HR HelpDesk Center. |
|
My Worklist |
Use the My Worklist tile to access the My Worklist page. |
Select Classic Home under the main menu. On the page that appears, select My Woklist. |
|
My Tasks |
Use the My Tasks tile to access the My Tasks page. |
Select Classic Home under the main menu. On the page that appears, select My Tasks. |
|
My Calendar |
Use the My Calendar tile to access the My Calendar page. |
Select Fluid Home under the main menu. On the page that appears, select My Calendar. |
The HR HelpDesk Center Fluid Page organizes a collection of navigation for quick access to various HR HelpDesk transactions.
HR HelpDesk Center Fluid page
|
Navigation Collection |
Usage |
|---|---|
|
Cases |
Use this navigation collection to access various transaction related to cases. For more information, see |
|
Agreements and Entitlements |
Use this navigation collection to to access various transactions related to Agreements and Entitlements. For more details, see Agreements and Warranties |
|
Workers |
Use this navigation collection to access transactions related to workers. For more information, see Understanding Workers in CRM |
|
Provider Groups |
Use this navigation collection to access transactions related to Provider Groups. For more information, see Defining Provider Groups |
|
HR HelpDesk Reports |
Use this option to access the Query Viewer to search for HR HelpDesk Reports |
|
Other HRHD Links |
Use this navigation collection to access the HRMS employee and manager self-service pages. |