Managing Tasks

This topic discusses how to manage tasks.

Page Name

Definition Name

Usage

Change Request - Tasks Page

RG_CHG_TASKS

Manage tasks in PeopleSoft Change Management.

Use the Change Request - Tasks page (RG_CHG_TASKS) to manage tasks in PeopleSoft Change Management.

Navigation:

  • HelpDesk > Add Change Request

    Click the Tasks tab.

  • HelpDesk > Add Case

    Select Change Request from the Related Actions drop-down list box in the Actions section, and then select the Tasks tab.

This example illustrates the fields and controls on the Change Request: Tasks page.

 Change Request - Tasks page

Adding tasks in PeopleSoft Change Management is similar to the process that is used in PeopleSoft Support and HelpDesk. For instructions on using the Tasks page, see Adding Tasks to a Case and Managing Tasks.