Managing Tasks

This section discusses how to track task status.

Page Name	Definition Name	Usage
Task Status	RC_TASK_STATUS	Update the status for a task.

Use the Task Status page (RC_TASK_STATUS) to update the status for a task.

Navigation:

Click a task link in a notification email or worklist.

Field or Control	Description
Description	Displays data from the business project's parent object. For example, if the parent object is a case, the Description field typically displays the case summary. Use the Business Project - Parent Object page to define the data that appears.
Status	Select the status of the task. Options are Complete - Success and Complete - Failure. Depending on how the business project is defined, the success or failure of a task may trigger workflow or control automatic phase transitions.
Assignment Type and Assigned To	Indicates whether the task is assigned to a person, a provider group, or a role, and displays the assignee. These fields are display-only. The business project owner must reassign tasks on the Business Project Status page.

Field or Control

Description

Displays data from the business project's parent object. For example, if the parent object is a case, the Description field typically displays the case summary. Use the Business Project - Parent Object page to define the data that appears.

Status

Select the status of the task. Options are Complete - Success and Complete - Failure.

Depending on how the business project is defined, the success or failure of a task may trigger workflow or control automatic phase transitions.

Assignment Type and Assigned To

Indicates whether the task is assigned to a person, a provider group, or a role, and displays the assignee. These fields are display-only. The business project owner must reassign tasks on the Business Project Status page.

Managing Tasks

Page Used to Manage Tasks

Task Status Page