Managing Related Actions

This topic discusses how to manage related actions.

Page Name

Definition Name

Usage

Change Request - Related Actions Page

RG_REL_OBJECTS

Relate actions to the change request.

Use the Change Request - Related Actions page (RG_REL_OBJECTS) to relate actions to the change request.

Navigation:

  • HelpDesk, Add Change Request

    Click the Related Actions tab.

  • HelpDesk > Add Case

    Select Change Request from the Related Actions drop-down list box in the Actions section, and then select the Related Actions page.

This example illustrates the fields and controls on the Change Request - Related Actions page.

 Change Request: Related Actions page

Managing related actions in PeopleSoft Change Management is similar to the process that is used to manage related actions in PeopleSoft Support and HelpDesk.