Defining PeopleSoft Quality Management Business Units

To define PeopleSoft Quality Management business units, use the Quality Definition (RQ_BUS_UNIT_TBL) component.

This topic discusses how to define PeopleSoft Quality Management business units.

Page Name

Definition Name

Usage

Quality Definition Page

RQ_BUS_UNIT_TBL

Define PeopleSoft Quality Management business units.

Use the Quality Definition page (RQ_BUS_UNIT_TBL) to define PeopleSoft Quality Management business units.

Navigation:

Set Up CRM > Business Unit Related > Quality Definition

This example illustrates the fields and controls on the Quality Definition page.

 Quality Definition page

Field or Control

Description

Business Unit

Displays the business unit abbreviation that you selected or entered before you accessed this page.

Default SetID

Select the default setID that you want to associate with the business unit.

Note: The system displays this field only when you define a new business unit that has not already been defined elsewhere within the PeopleSoft CRM system.

Currency Code

Select the default monetary unit in which you conduct transactions in this business unit.

Call Center Business Unit

Select the call center business unit that you want to associate with this PeopleSoft Quality Management business unit.

Change Business Unit

Select the change management business unit that you want to associate with this PeopleSoft Quality Management business unit.

Create Business Unit

Click to save and create the new business unit. Clicking this button is the same as clicking the Save button.

Note: The system displays this button only when you define a new business unit that has not already been defined elsewhere within the PeopleSoft CRM system.