Troubleshooting

To troubleshoot any errors that you may encounter while real time indexing, you should ensure that you set the logging parameter, the Trace PC parameter, and the Trace SQL parameter.

Real Time Indexing Logs

In the Process Scheduler configuration file (psprcs.cfg), locate the PSRTISRV section, and enter the parameter for logging and set it to 5, for example:

LogFence = 5

Note: LogFence in the PSRTISRV section is applicable to the PSRTISRV server process only; not applicable to other servers.

Trace PC

In the Application Server configuration file (psappsrv.cfg), locate Trace PC and set the value to 2048, for example:

Trace PC = 2048

Trace SQL

In the Application Server configuration file (psappsrv.cfg), locate Trace SQL and set the value to 1, for example:

Trace SQL = 1