Working With the Related Contacts Pagelet

This topic discusses how to view, add and edit related contacts and use the Related Contacts pagelet.

Page Name

Definition Name

Usage

Contact User Page

EPPRC_SEND_EMAIL

Open a new browser window to send an email to a related contact.

Related Contacts List Page

EPPRC_EMAIL_EDIT

Open a new browser window to view the entire list of related contacts.

From this page, topic experts can also maintain related contacts.

Related Contact Page

EPPRC_EMAIL_DTL

Open a new browser window to add a new related contact or edit an existing related contact.

Only topic experts can add or edit related contacts.

This example illustrates the fields and controls on the Related Contacts pagelet. You can find definitions for the fields and controls later on this page.

Related Contacts pagelet

Use these elements in the Related Contacts pagelet:

Field or Control

Description

<Contact description>

Click a contact link to open a new browser window showing the Contact User page on which you can send an email to the selected contact.

Edit this link

Click the Edit this link button to open a new browser window showing the Related Contact page on which you can update information for the contact.

Note: The Edit this link button displays for topic experts only.

Show All...

Click the Show All... link to open a new browser window showing the Related Contacts List page on which you can view the complete list of contacts.

Add

Click the Add button to open a new browser window showing the Related Contact page on which you can add a new contact for the current menu item.

Note: The Add button displays for topic experts only.

Use the Contact User page (EPPRC_SEND_EMAIL) to open a new browser window to send an email to a related contact.

Navigation:

Click the name of a contact in the Related Contacts pagelet or click the email button on the Related Contacts List page.

This example illustrates the fields and controls on the Contact User page. You can find definitions for the fields and controls later on this page.

Contact User page

Field or Control

Description

User ID and Description

Displays the user ID and description of the selected contact.

Email Subject

Enter a subject for your email.

Note: The topic expert can define a default email subject, which you can override, on the Related Contact page.

Message Text

Enter the email message.

Send

Click to send your email. A confirmation page appears to inform you that your email was transmitted.

Use the Related Contacts List page (EPPRC_EMAIL_EDIT) to open a new browser window to view the entire list of related contacts.

Navigation:

Click the Show All… link in the Related Contacts pagelet.

This example illustrates the fields and controls on the Related Contacts List page. You can find definitions for the fields and controls later on this page.

Related Contacts List page

Use the Related Contacts List page to send an email to any of the related contacts.

Note: From this page, topic experts can also maintain related contacts.

Field or Control

Description

Email

Click the Email button to access the Contact User page to send an email to that contact.

Edit

Click the Edit button to access the Related Contact page to edit the contact information for this related contact.

Delete

Click the Delete button to delete this related contact.

Add

Click the Add button to access the Related Contact page to add a new related contact.

Save

Click the Save button to save your changes.

Note: The Edit, Delete, Add and Save buttons appear only for topic experts assigned to a specific pagelet-menu item combination.

Use the Related Contact page (EPPRC_EMAIL_DTL) to open a new browser window to add a new related contact or edit an existing related contact.

Navigation:

  • Click the Edit this link button or the Add button in the Related Contacts pagelet.

  • Click the Edit button or the Add button on the Related Contacts List page.

This example illustrates the fields and controls on the Related Contact page. You can find definitions for the fields and controls later on this page.

Related Contact page

Field or Control

Description

Publication

Displays the name of the template pagelet publication.

Menu Item Name

Displays the name of the current menu item.

Contact

Select the user ID of the related contact.

Display Label

Enter a description for the contact, which appears in the Related Contacts pagelet and on the Related Contacts List page.

Publish Dt (publish date)

Select the date on which the contact should be published and available for viewing in the pagelet for this menu item.

Expiration Date

Select the date on which you want this contact to become inactive for this menu item. Leave this field blank if there is no expiration date.

Note: Enter a date in the past to immediately remove a related contact link from the pagelet.

Link Hover Text

Enter tool tip text that you want to display when the user's cursor hovers over the link for this related contact.

Email Address

Displays the contact's default email address from his or her system profile.

Email Subject

Enter a default subject to appear when a user sends an email to this contact.

Email Address Override

Select if you want to override the default email address for the contact.

Override Email

If you selected the Email Address Override, option, enter the overriding email address for this contact.