Understanding Workspace Administration

In Oracle’s PeopleSoft Interaction Hub, workspace administration tasks occur inside and outside of the workspace itself. These topics covers both types of activities.

To get a workspace ready for use by workspace members, the workspace administrator is responsible for doing the following tasks within the workspace:

1. Setting up the workspace—that is, adding workspace members, selecting workspace modules, and so on.

2. Designating the content and layout of the workspace homepage.

After a workspace is up and running, additional administrative tasks can include:

• Managing the status of workspaces—that is, inactivating or reactivating workspaces, deleting workspaces, or setting workspaces to read-only.

• Moving a workspace in the workspace hierarchy.

• Importing and exporting workspace data.

• Managing external user accounts for workspaces.