Understanding the Account Sign On Utility

Portal users might need to access other websites, such as external email accounts or news sites that require additional user IDs and passwords. To enable a seamless transition from the portal to the external site, PeopleSoft Interaction Hub can bypass external login screens by using URL sign-in functionality.

Note: This feature works only for sites that use simple POST sign on forms. It does not work for sites that perform special encryption of sign on credentials or use any advanced sign on methodology.

Sites that require their own user IDs and passwords display information requests in their source code. You can view this source code, determine the information is needed, and register that information in the portal. Once users sign on to the site, the portal can store their passwords and user IDs so that they don't need to sign on again to access the external site from within the portal.

Using the Account Sign On utility to connect to websites with built-in frame breakers (such as My Oracle Support) does not work using the standard default frame template. For these types of websites, you can select the No Template option on the Content Ref Administration page for the entry generated by the Account Sign On utility. This forces the website to open without the portal wrapper, and the Account Sign On utility then logs in automatically.

Note: Selecting the No Template option on the CREF may require that you restart your application server and web server after stopping them and clearing their respective caches.