Understanding Search Indexes

PeopleSoft Interaction Hub uses the PeopleSoft Search Framework to define search definitions and build search indexes for use with portal searches. Before end users can submit search requests against the deployed search objects, the search indexes must first be built on the search engine. Prior to the index being built, a deployed search category is an empty shell, containing no searchable data. A search index needs to be built for each individual search category.

PeopleSoft Interaction Hub delivers search definitions and search categories for use with portal searches. You can build search indexes using the delivered search definitions and categories.

Important! PeopleSoft Interaction Hub content is not dynamically indexed. The search results are only as current as the last time the search indexing process (or processes) ran. It is the responsibility of the portal administrator to ensure that search indexing is performed on a regular schedule.

The PeopleSoft Search Framework enables you to generate search indexes using these source types:

  • PeopleSoft Query and Connected Query

    This option provides a familiar and intuitive way to declare the fields relevant for end user searches. With PeopleSoft Query you define your search meta data attributes. You use the Search Framework Designer to map query fields to meta data attributes, save the search definition to the database, and create search categories.

  • Web source

    This option enables you to index content deployed on a website that you want to make available for end user searches.

  • File source

    This option enables you to index files, such as reports, residing in your file system.

See the product documentation for PeopleTools: Search Technology, “Administering PeopleSoft Search Framework,” Working with Search Indexes.