Setting Up the Notification Window

Notification Window consolidates new events occurring in PeopleSoft system in real time. The feature notifies you on a new alert or an event that requires your attention while you are logged in. It also collates all notifications when you are offline and displays them in a single window when you login. You can select a notification to open the corresponding content reference and proceed with the action. You can also select from dynamic labels to take quick actions on a notification item.

You as an administrator can configure the notification settings to control a notification for a particular event like TriggerBusinessEvent or SendNote. You can enable or disable the notification for an event. See Manage Notification section in the product documentation for PeopleTools: System and Server Administration, “Using the Push notification Window”.

Also see the product documentation for PeopleTools: PeopleCode Language Reference for information on TriggerBusinessEvent.

The Notification window icon is located at top right corner on the Fluid header along with home and Navbar icons. A badge with a number on top of the Notification window icon indicates the number of new notifications received. You can click the icon to open a modal window with Actions and Alerts tab. Click on any actionable item to open the corresponding page to complete the action. Each item on the Notification window has an Action Panel attached to it from where you can access Dynamic Label links.

The advantage of the Notification window in a clustered system is:

  • Notifies you of any change in the content provider system.

  • Enables you to access the remote content system pages from actionable notification items.

To setup the notification window in PeopleSoft Interaction Hub:

  1. Verify the Push Notification settings are configured in content systems and PeopleSoft Interaction Hub.

    For more information on configuring Push Notification and Inter-Domain events, see the product documentation for PeopleTools: System and Server Administration, “Setting Up Push Notification Configurations”.

  2. Verify the domain status for PeopleSoft Interaction Hub and other content systems are Active. Click PeopleTools > Integration Broker > Service Operations Monitor > Administration > Domain Status to verify and activate domains.

    For more information see the product documentation for PeopleTools: Integration Broker Administration, “Activity 4: Activating Pub/Sub Server Domains”.

  3. Configure routings for PeopleSoft Interaction Hub and other content systems for the service operations associated with PTPN_IB_PUBLISH. The service operations associated with PTPN_IB_PUBLISH service are:

    • PTPN_ASYNC_PUBLISH

    • PTPN_PUBLISH

  4. Click on a Service Operation link on Services page to open the Service Operation page where you can add a new routing. To add a new routing:

    1. Select the Routings tab on Service Operations page.

    2. Enter Routing Name and click the Add button. The IB Routings Definitions page appears.

      For detailed information on the IB Routings Definitions page, see the product documentation for PeopleTools: Integration Broker, “Configuring Routing Definitions”.

    While defining the routings, keep in mind that in both the PeopleSoft Interaction Hub system and content provider system, the Sender Node name is content system node name. The Receiver Node name is Interaction Hub node name. Also note:

    • The Direction is Inbound in PeopleSoft Interaction Hub system because the notification is received by the Interaction Hub node.

    • The Direction is Outbound in content provider system because the notification is sent by the content provider system.