Understanding the Process for Refunding Participant Contributions

Before you begin refunding participant contribution:

• Have your benefits administrator enroll stock purchase plan participants.

• Gather participant contributions.

There are many reasons why you might return your participants' contributions. For example, a participant is no longer enrolled in your stock purchase plan, but has made contributions; a carry forward amount from a previous purchase is too large; or your stock purchase plan rules require that you refund any funds remaining after the purchase of the shares.

You can refund contributions as long as you haven't run the Confirm Purchase process. The types of contributions you can refund are:

• Unprocessed manual contributions that haven't been gathered by the Gather Contributions process.

• Processed contributions that have been gathered by the Gather Contributions process, but have not been used to make a stock purchase.

• Unused contributions left over from a previous stock purchase.