Reporting Incidents as Employees

Use the Report Incident tile (HC_HS_REPORT_INCIDENT_FL_GBL) to access the Report Incident - My Incidents page and create or view incidents in a guided process.

Navigation:

Access the Employee Self Service home page, or any fluid home page to which the tile has been added.

This example illustrates the Report Incident tile.

The employee can view the incident status highlight on the tile. If the employee has incidents in different statuses, the status with the highest priority order will be displayed, as shown in this list:

1. Action Required: Displayed when an incident is pushed back to the employee (the highest priority).

2. In Progress: Displayed when an incident has been created and saved, but not submitted.

3. Submitted: Displayed when an incident has been submitted and is pending administrator approval.

4. <number> Incidents: Displayed when all of the employee’s incidents have been approved (approval used) or sent to the administrator for review (no approval used).

No information is displayed if the employee has not reported any incidents.

Video: PeopleSoft Employee Health and Safety

Use the Report Incident - My Incidents page (HS_INCDT_START_FL) to create, update or delete incidents as employees.

Navigation:

Click the Report Incident tile.

This example illustrates the fields and controls on the Report Incident - My Incidents page.

The Report Incident - My Incidents page displays a list of incidents you created. You can edit incidents that are saved or sent back to you for more information, delete saved incidents, or report new ones.

My Incidents

Field or Control	Description
(Action Required)	Indicates that the incident (status: More Information Requested) is pushed back by the administrator for more update. Access the Review and Submit page to view approver’s comments and update the incident before submitting again.
Incident Date	Displays the date when the incident occurred.
Incident Number	Displays the number of the corresponding submitted incident. If the incident is saved but not yet submitted, the word Pending is displayed instead.
Incident Type	Displays the incident type. The availability of an incident type is determined by its incident type configuration. Possible values include: Accident Contamination Dangerous Occurrence Environmental Exposure Hazardous Condition Illness Incident Industrial Accident Industrial Accident (Official) Injury Near Miss Safety Violation Unsafe Practice Vehicle/Equipment Accident See Configure Incident Types Page.
Description	Displays the incident description.
Status	Displays the incident’s current status. Values are: In Progress: the incident has been created for update, and not yet submitted. More Information Requested: the incident has been pushed back by the administrator. Received: the incident has been submitted (no approval used), or approved (approval used). Submitted: the incident has been submitted and is pending approval.
Delete	Click to delete the corresponding incident. You can only delete incidents that are currently In Progress.
Edit/View	Click to open the corresponding incident for edit.

Employees report workplace health and safety incidents using the Report Incident activity guide. The left panel of the guided process displays steps for entering incident information and subsequent illness or injury details, adding people of interest, inserting related attachments, and reviewing incident summary before submitting an incident.

This topic includes discussion for all steps that come with the delivered Health and Safety (HSINCD1) template. The template contains these steps:

• Report Incident (a mandatory step in the process)

• Injury/Illness

• People Connected

• Attachments

• Review and Submit (a mandatory step in the process)

The Health and Safety (HANDS) category delivers additional steps that can be added to its associated templates. They are:

• Acknowledgement, which captures acknowledgment information from employees when they report incidents.

  If implementers decide to use the Acknowledgement step in their processes, Oracle recommends adding it at the beginning of the process as a required step, and making subsequent steps dependent on the Acknowledgement step.

• Information Only, which can be used as a welcome step to provide getting started information about the incident reporting process.

Functional implementers have the option to reorganize or remove steps in the template configuration, or create additional templates, to support their incident reporting processes. For example, if acknowledgement is required when employees report incidents for a particular incident type, the implementer can create a new template by cloning from the Health and Safety template, add the Acknowledgement step to the new template, and select the new template to use for that incident type on the Configure Incident Types Page.

To edit the verbiage and other configuration settings used on the Acknowledgement step, use the HS1 acknowledgement ID on the Acknowledgement Configuration page. Administrators can also track employee acknowledgements using the Acknowledgement Framework. For more information, see Setting Up the Acknowledgement Framework.

This example illustrates the layout for the Report Incident pages for a medium form factor device.

This example illustrates the layout of the Report Incident pages on a small form factor device. In the first image, the left panel is hidden. In the second image, the left panel is exposed.

Use the Report Incident - Welcome page (AGC_INFO_FL) to review the message prepared by your organization about the incident reporting process.

This example illustrates the fields and controls on the Report Incident - Welcome page.

The Welcome step (Information Only step) is not part of the system-delivered template, but can be added to the template to provide employees information about the guided process before they proceed. Text and content in the Welcome step can be updated from the Information Only step in the template setup on the Configure Page Text Page.

Use the Report Incident - Acknowledgement page (ESIGN_FL) to review and agree to the terms and conditions before reporting incidents.

This example illustrates the fields and controls on the Report Incident - Acknowledgement page.

The Acknowledgement step is not part of the system-delivered template, but can be added to the template for employees to acknowledge terms and conditions before they enter any sensitive information in incidents.

Use the Incident page (HS_SS_INCDRPT1_FL) to enter incident details.

Navigation:

Select the Incident step from the Report Incident activity guide navigation, or use the Next and Previous buttons to navigate to the page.

This example illustrates the fields and controls on the Report Incident - Report Incident page.

Use the Report Incident - Injury/Illness page (HS_SS_INCDRPT2_FL) to specify injury or illness details for incidents.

Navigation:

Select the Injury/Illness step from the Report Incident activity guide navigation, or use the Next and Previous buttons to navigate to the page.

This example illustrates the fields and controls on the Report Incident - Injury/Illness page.

Use the Report Incident - People Connected page (HS_SS_INCDRPT3_FL) to add individuals that are associated with incidents.

Navigation:

Select the PeopleSoft Connected step from the Report Incident activity guide navigation, or use the Next and Previous buttons to navigate to the page.

This example illustrates the fields and controls on the Report Incident - People Connected page.

Use the Report Incident - Attachments page (HS_SS_ATTACH_FL) to upload related documents, such as medical certificates or pictures showing the injury, for incidents.

Navigation:

Select the Attachments step from the Report Incident activity guide navigation, or use the Next and Previous buttons to navigate to the page.

This example illustrates the fields and controls on the Report Incident - Attachments page.

Use the Report Incident - Review and Submit page (HS_SS_INCDVIEW_FL) to review incident summary before submission.

Navigation:

Select the Review and Submit step from the Report Incident activity guide navigation, or use the Next and Previous buttons to navigate to the page.

This example illustrates the fields and controls on the Report Incident - Review and Submit page (1 of 2).

This example illustrates the fields and controls on the Report Incident - Review and Submit page (2 of 2).

This example illustrates the fields and controls on the Report Incident - Review and Submit page (3 of 3).

Review the information you entered for the incident. Click the Submit button in the header area to send the incident to administrators for approval or review.

Use the View Incident page (HS_SS_INCDVIEW_FL) to review incident details.

Navigation:

• Click to view a submitted incident on the Report Incident - My Incidents Page.

• Click the View Incident Details link on the Pending Approvals - Incident Report Page.

This example illustrates the fields and controls on the View Incident page (1 of 2).

This example illustrates the fields and controls on the View Incident page (2 of 2).

The layout of the View Incident page is the same as the Report Incident - Review and Submit Page.

The Approvals section appears if the type of the incident being viewed uses AWE approval in the reporting process.