Reversing Checks and Claims

This section provides an overview of reversals.

Page Name

Definition Name

Usage

Reverse Cheques in Error Page

RUNCTL_FSA006

Reverse FSA payment checks that were created in error.

Cancel Claim/Reverse Cheque Page

RUNCTL_FSA007

Enter the parameters for canceling a claim.

You may have FSA payment checks or claims that were entered erroneously. You handle these situations with processes that reverse offending checks and back out incorrectly entered claims, returning the associated FSA accounts to the state they were in before the checks, claims, or both were entered into the system.

Use the Reverse Cheques in Error page (RUNCTL_FSA006) to reverse FSA payment checks that were created in error for CAN and US on separate pages.

Navigation:

  • Benefits > Admin Flex Spending Acct CAN > Correct Errors > Reverse Cheques in Error > Reverse Cheques in Error

  • Benefits > Admin Flex Spending Acct US > Correct Errors > Reverse Checks in Error > Reverse Checks in Error

This example illustrates the fields and controls on the Reverse Cheques in Error page. You can find definitions for the fields and controls later on this page.

Reverse Cheques in Error page

To set up the FSA Check Reversal process run control ID, enter the form ID, Check number, and check date for the check that you want to reverse.

If claim payment information is related to the check that you identify, the system automatically populates fields in the Issued to group box. You can use this information to verify that you specified the correct check.

Field or Control

Description

Claim ID

Displays the claim paid by the specified check.

Field or Control

Description

Service From and Service To

Displays the dates on which the eligible expenses occurred.

Submitted Amt (submitted amount)

Displays the amount submitted on this claim. The submitted amount can exceed the annual pledge; it just won't pay the whole amount.

Aprvd Amt (approved amount)

Displays the amount of the claim that was approved for payment. The system verified that the approved amount does not exceed the annual pledge amount.

Field or Control

Description

Paid To Dt (paid to date)

Displays the amount paid to date for a claim. The FSA Check Reversal process reverses an FSA check by distributing the reimbursement amount back to each of the claims that were paid by the check. For each claim, the value in this field is reduced by the amount paid in the reversed check.

Amount Pd (amount paid)

Displays the amount paid for the claim.

Status

Displays the claim status. The claim's status is reset to Pending so that it will be picked up during the next FSA Processing run. The check's status is set to Reversed if it has not yet been printed or to Void if it has been printed.

The FSA account balance (as represented by the highest elected FSA Benefit record for the calendar year) is adjusted to reflect a reduced Paid To Dt field.

Use the Cancel Claim/Reverse Check page (RUNCTL_FSA007) to enter the parameters for canceling a claim for CAN and US on separate pages.

Navigation:

  • Benefits > Admin Flex Spending Acct CAN > Correct Errors > Cancel Claim/Reverse Cheque > Cancel Claim/Reverse Cheque

  • Benefits > Admin Flex Spending Acct US > Correct Errors > Cancel Claim/Reverse Check > Cancel Claim/Reverse Check

This example illustrates the fields and controls on the Cancel Claim/Reverse Cheque page. You can find definitions for the fields and controls later on this page.

Cancel Claim/Reverse Cheque page

Use this page to identify the FSA claim that you want to reverse by entering the employee ID, plan type, and claim ID associated with the claim. The system populates the Claim Reversal Details group box when an existing claim is identified. It lists all checks that reimbursed portions of the claim specified. Each of those checks must be reversed before the specified claim as a whole is reversed. The Claim Reversal process performs this step.

The system populates the Add'l Claims which will be affected (additional claims which will be affected) group box when an existing claim is identified. It lists all FSA claims that are affected when the checks listed in the Claim Reversal Details group box are reversed. Additional claims are held and any reversed amounts are paid during the next run of the FSA process.

Field or Control

Description

Serv From (service from) and To

Display dates that provide information to verify that the correct claim was specified.

Claim Status and For

Display additional information to verify that the correct claim was specified.

When you run the Cancel Claim/Reverse Check process, the system reverses the FSA claim, first by reversing every check that reimburses the claim and then by backing out the claim itself. The claim's Paid-To-Date field is deselected, the claim displays a status of Reversed, and the claim's submitted and approved amounts are subtracted from the committed FSA account balances.

Note: The committed FSA account balances are taken from the highest elected FSA benefit record for the calendar year.