Investigating Participant Eligibility

This section provides an overview of participant eligibility processing.

Page Name

Definition Name

Usage

Benefits Eligibility Results Page

BAS_ELIG_DEBUG

Review the results of program eligibility processing for specific employees.

Job Eligibility Evaluation Page

BAS_ELIG_JOB_VAL

Review details for a specific field on an eligibility check.

Employee Event Process Status

RUNCTL_BAS027

Lists all participants in a particular process status or set of status levels.

Report on Flagged Events Page

RUNCTL_BAS008

Lists events that have had job, address, or union eligibility information changed, events that have been processed out of sequence, and events that have been disconnected during processing.

Eligible Participants Report

RUNCTL_BAS001

Lists, by schedule and benefit program, employees who are eligible to participate in company benefit programs with details on plan and option eligibility.

Ineligible Participants Report

RUNCTL_BAS_SCHED

Lists all participants who are ineligible for any benefit program (events processed to AN status) and their eligibility parameters, such as birth date and status.

Invalid Elections Report

RUNCTL_BAS_SCHED

Lists, by schedule and event, participants and their dependents, showing any errors such as coverage over the maximum or under the minimum, invalid choices, failure to meet eligibility requirements, and so on.

Missing Elections Report

RUNCTL_BAS_SCHED

Lists and provides location information for participants who did not return enrollment statements.

When you run the Benefits Administration process with the Record Eligibility Results check box selected on the Schedule and Checkpoint Restart page of the Benefits Administration Run Control component, the system performs an eligibility check for all employees who have not yet had their options prepared. The results of that eligibility check are displayed on the Benefits Eligibility Results page. You can use this information to correct errors in your eligibility rule or benefit program setup.

The system records only benefits eligibility that is appropriate to the process status of the event. For example, if the event is at a status of AS or later, the system does not record program eligibility checks, because program eligibility is determined before events are assigned. And if the event is at a process status of PR or later, the system does not record option eligibility for that event because its options have already been prepared.

The system follows these procedures when it makes eligibility checks and records their results:

  • The system starts by checking eligibility for eligibility rules associated with benefit programs.

    If a benefit program fails the eligibility check, the system records that eligibility check but then moves on to the next benefit program in the sequence.

  • After all benefit program eligibility has been processed, and if eligibility for only one program has been met, the system begins testing all the option-level eligibility rules associated with that benefit program.

Use the Benefits Eligibility Results page (BAS_ELIG_DEBUG) to review the results of program eligibility processing for specific employees.

Navigation:

Benefits > Manage Automated Enrollment > Investigate Exceptions > Benefits Eligibility Results > Benefits Eligibility Results

Field or Control

Description

Type

Indicates a standard eligibility rule or a geographic rule.

Rule Result

Indicates the participant's overall eligibility for the benefit program or option according to the eligibility rule being reported. It is the logical result of all of the individual field tests.

Eligibility Fields

This group box displays each eligibility field tied to the eligibility rule and indicates whether the participant failed or passed the eligibility check for that particular field.

Field or Control

Description

Field Compared

Click a field name to display the corresponding Job Eligibility Evaluation page. This page presents the evaluation results for each job that contributes to eligibility, along with details of the eligibility rule being applied.

Field Result

Indicates whether the employee passed or failed the criteria set for this eligibility field.

Location Postal Code may appear next to the result if the eligibility field is State, Postal, or Geographic Location. This means that the criteria for the eligibility field was set up to match either the employee's home or work address.

Active Only

Indicates whether the eligibility check was made on only the employee's active jobs.

Group Method

If multiple jobs are active, displays the grouping method setup for the eligibility field.

Evaluation Method

If multiple jobs are active, displays the evaluation method setup for the eligibility rule.

Use the Job Eligibility Evaluation page (BAS_ELIG_JOB_VAL) to review details for a specific field on an eligibility check.

Navigation:

Click a link in the Eligibility Fields group box of the Benefits Eligibility Results Page to access the Job Eligibility Evaluation page.

Field or Control

Description

Pri Job (primary job)

If multiple jobs are active, this check box indicates whether this employee job record for the listed benefit record is the primary job.

Incl Elig (include eligibility)

If multiple jobs are active, this check box indicates whether the Include for Eligibility check box is enabled or disabled for the listed employee job record.

Field Value

The system displays the value that the participant has in that field that is being compared against the eligibility rule.

Job Result

Possible values include:

  • Eligible: The job passed the eligibility check.

  • Ineligible: The job did not pass the eligibility check.

  • Not evaluated: The job did not contribute any data to the eligibility check. This could be because the group method was set to Primary and this was not the primary job for the benefit record, or the Include for Eligibility setting was not set for this job, or job status was set to Active Jobs Only and the job status was inactive.

Maximum Service Months and Maximum Service Months

Display the parameters that are set up for the eligibility field on the Eligibility Rules table.

Use the Report on Flagged Events page (RUNCTL_BAS008) to lists events that have had job, address, or union eligibility information changed, events that have been processed out of sequence, and events that have been disconnected during processing.

Navigation:

Benefits > Manage Automated Enrollment > Investigate Exceptions > Report on Flagged Events > Report on Flagged Events

This example illustrates the fields and controls on the Report on Flagged Events page. You can find definitions for the fields and controls later on this page.

Report on Flagged Items page

Field or Control

Description

Schedule ID

To print flagged events from all schedules, leave this field blank.

Include Summary

Select to include summary information on all flagged participant events.

Reports Participants Flagged for

Select all of the criteria in this group box to use when reporting on selected participants.