Defining Hold Reasons
To define hold reasons, use the Hold Reason component (CA_HOLD_RSN_GBL).
This section discusses how to define renewal hold reasons for your renewal cycles.
Page Name |
Definition Name |
Usage |
---|---|---|
CA_HOLD_RSN |
Define hold reasons by SetID to use when placing renewal cycles on hold. |
Use the Hold Reason page (CA_HOLD_RSN) to define hold reasons by SetID to use when placing renewal cycles on hold.
Navigation:
This example illustrates the fields and controls on the Hold Reason page. You can find definitions for the fields and controls later on this page.

Field or Control |
Description |
---|---|
Hold Reason |
Define a hold reason code and an associated description for the system to use when you place a renewal cycle on hold. The code for the hold reason that was entered when you created the hold reason appears at the top of the page. |