Setting Installation Options

Before you can use Workforce Communications, you must enable it on the Installation Options page.

Page Name

Definition Name

Usage

General Options Page

RB_INSTALLATION

Enable the Workforce Communications option.

Use the General Options page (RB_INSTALLATION) to enable the Workforce Communications option.

Navigation:

Set Up CRM > Install > CRM Installation Options

This example illustrates the fields and controls on the General Options page. You can find definitions for the fields and controls later on this page.

 General Options page

Field or Control

Description

Workforce Communications

Select this check box to enable Workforce Communications.