Administering the Single Email Queue

The Single Email Queue Report provides the capability to watch the status of an individual email in the queue. You can also delete or recover the queued single emails.

Page Name

Definition Name

Usage

Single Emailer Queue Report Page

RY_SINGLE_MAIL_QUE

Use to monitor the status of single emails in the mail queue, and to delete or recover selected emails.

Use the Single Emailer Queue Report page (RY_SINGLE_MAIL_QUE) to use to monitor the status of single emails in the mail queue, and to delete or recover selected emails.

Navigation:

Marketing, Dialog Monitoring, Control Center, Single Emailer Queue Report

Field or Control

Description

Select

Select an email's check box to mark it for deletion.

To be sent Date/Time

The date and time at which the single email is to be sent.

Last Modified Date/Time

The date and time when the single email's status was last changed.

Document Name

The name of the single email in the queue.

Email Addresses

The email address(es) to which the single email is being sent.

Instance ID

The instance ID of the particular email service.

Status

The current status of the email. The possible values are:

  • Failed

  • Paused

  • Queued

  • Scheduled

  • Sending

  • Stopped

Recover

Click this button to recover a failed single email. The button is available only when the email's status is Failed.

Check All/Clear All

Select the check box to select all the emails in the results list, or clear the check box to clear all the selected emails.

Delete Selected Emails

Click to delete emails whose Select check box has been selected.