Viewing History

This section discusses how to view history details.

Page Name

Definition Name

Usage

Order - History Page or Quote- History Page

RO_HISTORY

View change history and interaction history of orders and quotes.

Use the Order - History page (RO_HISTORY ) to view change history and interaction history of orders and quotes.

Navigation:

  • Orders and Quotes > Add Order > Order - History

  • Orders and Quotes > Add Quote > Quote - History

  • Orders and Quotes > Search Orders and Quotes > Order - History

  • Orders and Quotes > Search Orders and Quotes > Quote - History

This example illustrates the fields and controls on the Order - History page.

Order - History page

Each capture type is associated with a list of audit events for which history log is to be captured when those events occur at runtime.

The Change History section lists any of those events that happened during the life of the order.

The Interaction History section displays the summary information of all interactions that have been created for the order.