Understanding Drop Zones
Drop Zones allows you to add custom content such as editable or display only fields, links, buttons, or text. PeopleSoft has added Drop Zones to the top, middle, and bottom of some Fluid pages. You can create records, sub-pages, and other new objects you want to display using Drop Zones.
For more information on Drop Zones, see the product documentation for PeopleTools: Fluid User Interface Developer’s Guide, “Creating Pages for Fluid Applications,” Creating and Configuring Drop Zones.
Note: For future uptake of drop zones, use the PeopleTools Features tracking group. Enter the tracking group value Drop Zone Support for PT8.57 (or above).
This video provides an overview of Drop Zones:
To find which fluid pages have been enabled for drop zones:
Navigate to:
Enter the Component (listed in column 2 of the “Components Where Drop Zones are Enabled” topic that follows) into the Component field.
Click Search.
Lists drop zone-enabled pages by component.
The Page Name column provides the Page ID for all pages, within the component, where drop zones are available.
This table lists the components where drop zones are enabled:
|
Product / Owner |
Component |
Component Description |
Image Drop Zone Enabled |
|---|---|---|---|
|
Agent Triage Dashboard |
RC_AGT_DASHBRD_FL |
Agent Triage Dashboard |
Image 17 |
|
Agent Triage Dashboard |
RC_AGTFLTR_PREF_FL |
Agent Preference |
Image 17 |
|
Agent Triage Dashboard |
RC_AGT_TRIAGE_FL |
Agent Triage |
Image 17 |
|
Agent Triage Dashboard |
RC_ADMFLTR_PREF_FL |
Admin Preference |
Image 17 |
|
AGT-Quick Update |
RC_CSE_AGT_UPDT_FL |
Quick Update Page |
Image 17 |
|
Chat with Agent |
RB_CHAT_PG_FL |
Fluid Chat request page |
Image 17 |
|
Create Case |
RC_SS_HHD_STEP1_FL |
Create Case Step 1 |
Image 17 |
|
Create Case |
RC_SS_HHD_STEP2_FL |
Create Case Step 2 |
Image 17 |
|
Create Case |
RC_SS_HHD_SUBMT_FL |
Case Submit Page |
Image 17 |
|
Create Case |
RC_SS_HHD_CONF_FL |
Case submit confirmation |
Image 17 |
|
Create Case |
RC_SS_HHD_STEP3_FL |
Create Case Step 3 |
Image 17 |
|
FAQ |
RC_SS_FAQ_FL |
FAQ |
Image 17 |
|
HR Shortcuts |
RC_SS_HR_SHORTS_FL |
HR Shortcuts landing Page |
Image 17 |
|
HRHD Integration |
RC_CXT_FINDHELP_FL |
Find Help Related Content |
Image 17 |
|
HRHD Integration |
RC_REL_MYCASE_FL |
Self service cases listing Related Content |
Image 17 |
|
Known Issues |
RC_SS_ISSUES_FL |
Known Issues Listing Component |
Image 17 |
|
Manage Case |
RC_PRSN_SEL_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_CLOSECSE_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_CONTACT_FL |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_HD_CNTC_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_INTPARTY_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_NOTE_ADD_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_REOPEN_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_SOLN_DTL_SCF |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_UPDATES_FL |
HelpDesk - Manage Case |
Image 17 |
|
Manage Case |
RC_SS_DETAILS_FL |
HelpDesk - Manage Case |
Image 17 |
|
My Cases |
RC_CASE_SS_SRCH_FL |
Self service cases listing Page |
Image 17 |
|
MY ER CASES-AGT |
RC_ASG_CASE_ER_FL |
My ER Cases |
Image 17 |
|
MY HRHD CASES-AGT |
RC_ASG_CASE_HHD_FL |
My HRHD Cases |
Image 17 |
|
Pivot grid Analytics (Manager & Agent) |
RC_NOTIFY_FL |
Related Content for Pivot Grid |
Image 17 |
|
Pivot grid Analytics (Manager & Agent) |
RC_PG_CNTCT_FL |
Related Content for Pivot Grid |
Image 17 |
|
Pivot grid Analytics (Manager & Agent) |
RC_CASE_NOTE_FL |
Related Content for Pivot Grid |
Image 17 |
|
Pivot grid Analytics (Manager & Agent) |
RC_REASIGN_CASE_FL |
Related Content for Pivot Grid |
Image 17 |
|
Search for Answers |
RC_SS_SRCH_ANS_FL |
Search for Answers |
Image 17 |
|
Search for Answers |
RC_SS_LANDING_FL |
Search for Answers |
Image 17 |
|
Solution Details |
RC_SS_EMAIL_SCF |
Solution Details |
Image 17 |
|
Solution Details |
RC_SS_SOLN_DTL_FL |
Solution Details |
Image 17 |
|
Top Solution |
RC_SS_TOPSOLN_FL |
Top Solutions listing page |
Image 17 |