Running PeopleSoft CRM Diagnostic Packages

This topic describes how to run PeopleSoft CRM diagnostic packages.

Page Name

Definition Name

Usage

Launch Diagnostics Page

PT_DIAG_PLUGIN

Select and run diagnostic packages.

PeopleSoft Diagnostics Page

PT_DIAG_PLUGIN

View the diagnostics for the selected plug-ins.

Use the Launch Diagnostics page (PT_DIAG_PLUGIN) to select and run diagnostic packages.

Navigation:

Application Diagnostics > Launch Diagnostics > Launch Diagnostics

This example illustrates the fields and controls on the Launch Diagnostics page.

Launch Diagnostics page

Select one or more diagnostic packages to run and click the Generate Diagnostics button.

Field or Control

Description

Email report

Select to have the report emailed to you

Field or Control

Description

Display report in browser

Select to have the report appear in a separate popup window.

Use the PeopleSoft Diagnostics page (PT_DIAG_PLUGIN) to view the diagnostics for the selected plug-ins.

Navigation:

Select one or more listed plug-ins on the Launch Diagnostics page. Select the Display report in browser option and click the Generate Diagnostics button.

This example illustrates the fields and controls on the PeopleSoft Diagnostics page 1 of 2.

PeopleSoft Diagnostics page 1 of 2

This example illustrates the fields and controls on the PeopleSoft Diagnostics page 2 of 2.

PeopleSoft Diagnostics page 2 of 2