Reviewing Synchronization Logs

This topic discusses how to review synchronization logs.

PeopleSoft CRM captures message logs as part of the Integration Broker logs. The logs include information such as each user's last synchronization date and time, data conflict results, synchronization results as well as any errors that occur during the process.

Page Name

Definition Name

Usage

Error Log Page

RBP_ERROR_LOG

Review synchronization logs for users.

Use the Error Log page (RBP_ERROR_LOG) to review synchronization logs for users.

Navigation:

Set Up CRM > Product Related > BDSS Integration > Error Log

This example illustrates the fields and controls on the Error Log page.

Error Log page

Field or Control

Description

Domain Type

Displays the domain (Contact or Calendar) that the synchronization error pertains to.

Sync Date Time

Displays the date and time of the synchronization.

Sync Error Text

Displays the synchronization message (retrieved from the BDSS Server) that provides details on the success or failure of the process.

Delete Button

Click to delete the message log.