Understanding Employee Relations Case Management

Employee Relations refers to an organization’s effort to maintain good employee relationship at workplace. PeopleSoft Employee Relations Case Management feature focuses on managing sensitive topics such as Accommodation Requests, Employee Health and safety,  Conflict Resolution, Ethics & Conduct, among others.  These issues are typically confidential in nature for both employees and the Organization in terms of accountability to Employee Privacy and their legal rights at the workplace.

PeopleSoft Employee Relations Case Management feature facilitates to:

• Adding multiple case assignees, both as Provider Group or Individual type

• Setting up Case access to assignees by roles

• Associating Case Access for each Assignee on a given Case ("who" can "see" what and "do" what on a given case)

• ER case creation for an anonymous reporter.

• Relating multiple ER Cases.

• Authorized agent to add notes/attachments.