Understanding Chat Feature on Fluid HR Helpdesk Components

The Classic HR HelpDesk provides employees with the option to initiate chat with available agents to get their HR requests/queries answered. This option also available for Fluid Self-service pages in HR Helpdesk. For details on the chat feature available on the classic pages, see Setting Up Chat Options

This topic discusses:

• Configurations to enable chat on fluid pages

• Steps to assign related content service on fluid components