Accessing FAQs

This topic discusses how to access FAQs.

Page Name

Definition Name

Usage

Frequently Asked Questions Page

RC_FAQ_DETAILS_SS

View a list of frequently asked questions and the corresponding details.

Use the Frequently Asked Questions page (RBT_FAQ_SOL_SS) to view a list of frequently asked questions and the corresponding details.

Navigation:

  • On the HR Service Center, IT Service Center, Customer Service Center, or Campus Service Center home page, click an FAQ or the View All link on the FAQ pagelet.

  • Employee Self Service > Help Desk > FAQ

  • Employee Self Service > HR Help Desk > FAQ

  • Customer Care > FAQ

  • Service Center > FAQ

This example illustrates the fields and controls on the Frequently Asked Question page.

 Frequently Asked Question page