Specifying Recipient Specific Terms

Use the Recipient Specific Terms page (RB_RECP_TERMS) to specify recipient specific terms for Outbound notifications.

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Set Up CRM > Common Definitions > Correspondence > Recipient Specific Terms > Recipient Specific Terms

This example illustrates the fields and controls on the Recipient Specific Terms page.

Use this page to identify recipient specific terms that can potentially be used in correspondence templates. When a user applies a correspondence template to an Outbound notification, the system checks if the selected template contains any recipient specific terms, as specified on this page. If the template contains recipient specific terms but they are not already listed on this page, they appear as unresolved terms after the template is applied.