Creating Action Request Codes

To create action request codes, use the Action Requests (RB_UPD_ACT_RQST) component.

This section discusses how to define action request codes.

Page Name

Definition Name

Usage

Action Requests Page

RB_ACT_RQST

Create action request codes.

Use the Action Requests page (RB_ACT_RQST) to create action request codes.

Navigation:

Set Up CRM > Common Definitions > Workflow > Workflow Action Request > Workflow Action Request

This example illustrates the fields and controls on the Action Requests page.

 Action Requests page

In each row, enter the action request text. This is the text that notification senders and recipients see in the notification form.

Although setting up action request codes is optional, users may think it is strange if there are no values in the Worklist Action Request drop-down list box on the Send Notification page.